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Daily Freebie Incentive to purchase V6… Yes I have a question
Posted: 26 June 2013 07:04 PM   [ Ignore ]   [ # 61 ]
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SimonJM - 26 June 2013 03:00 AM
Jabba101 - 26 June 2013 01:21 AM

aye aye, still a full house for me (already got them all so far)

Do I get a fanboi badge if it turns out I already have all the freebies?  LOL

Damn, you beat me, I’ve had all but one wink

Same here, had all but one…. I didn’t have light set #1 (though I had #2). Loading dock and the subway are at least better freebies for people who don’t have them… the furniture and the horse gear were very unfortunate, though the superhero training takes the cake. I think it would make any list for top 5 most random freebies DAZ has ever put out, and now they’ve done it twice.

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Posted: 27 June 2013 06:22 AM   [ Ignore ]   [ # 62 ]
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I’m happy enough about Gen 2/V6, and the daily freebies have included several I’m definitely pleased to get (the lights and the locations), but including recent freebies in with the freebies is just beyond belief. I expected there would likely be several items I already had, I wouldn’t have been upset by that, but picking recent freebies that a large proportion of purchasers would already have, that’s little short of deliberate exploitation of our gullibility.

So far I make it:
The Living Room Collection (the coffee tables): Weekly freebie November 2012
Superhero Training Gear:  Oct 2011 Weekly freebie
Summertime Grill:  July 2012 Weekly Freebie
Modern Bed 1: March 2013 PC Freebie

They’re all items I’m happy to have in my collection (okay, I’m a bit meh on the Superhero stuff, but if the X-Men’s danger room is your thing…), but they’re already in mine, and a lot of V6 purchaser’s collections, and DAZ knew that. I wouldn’t mind the freebies including sub-$10 items, in fact I pretty much expected that most would be, but not ones that have been freebies within the last year, and free within the last 3 months just takes the biscuit!

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Posted: 27 June 2013 06:37 AM   [ Ignore ]   [ # 63 ]
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Storypilot - 26 June 2013 07:04 PM
SimonJM - 26 June 2013 03:00 AM
Jabba101 - 26 June 2013 01:21 AM

aye aye, still a full house for me (already got them all so far)

Do I get a fanboi badge if it turns out I already have all the freebies?  LOL

Damn, you beat me, I’ve had all but one wink

Same here, had all but one…. I didn’t have light set #1 (though I had #2). Loading dock and the subway are at least better freebies for people who don’t have them

Still the case - thus far only DT’s light set #1 has not been already obtained.  What was useful was the ability to make ‘official’ a gift from Ann0314 (and I had lost track of the zip she gave me anyway!).  This V6 Pro bundle (with the attendant freebies) is really aimed at relative newcomers I cannot help but feel.  It’s like a lot of things, ‘any cost’ to snag a new customer, but once you get your claws in they cease to matter so much.  As an example I recently changed my car (I was tols that having what amounted to a swimming pool in the back seat footwell was not a good feature - particularly without a diving board!).  I went from a 2 litre turbo diesel to a 1.4 normal petrol engine.  The insurance company I have been with for 30 years decided to charge me more for the privilege.  However, the nice person who took my call suggested that I try their new policy department and put me through to them.  Once there I got my (same) insurance for around 2/3rds what I was currently paying.  Why does nobody seem tp really reward long-standing customers?

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Posted: 27 June 2013 09:08 AM   [ Ignore ]   [ # 64 ]
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SimonJM - 27 June 2013 06:37 AM

It’s like a lot of things, ‘any cost’ to snag a new customer, but once you get your claws in they cease to matter so much.

Absolutely agree 100%. Sadly this has been the impression I have been getting for a year or two now.

It never use to be this way. DAZ use to give significantly more care to existing customers. Some times to the detriment of new users.

I guess that business model didn’t work out for them.

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Posted: 27 June 2013 10:06 AM   [ Ignore ]   [ # 65 ]
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Legionair - 27 June 2013 09:08 AM
SimonJM - 27 June 2013 06:37 AM

It’s like a lot of things, ‘any cost’ to snag a new customer, but once you get your claws in they cease to matter so much.

Absolutely agree 100%. Sadly this has been the impression I have been getting for a year or two now.

It never use to be this way. DAZ use to give significantly more care to existing customers. Some times to the detriment of new users.

I guess that business model didn’t work out for them.

To be fair their Sales/Customer Support continues to be pretty good - even for us ‘old lags’ wink

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Posted: 27 June 2013 11:51 AM   [ Ignore ]   [ # 66 ]
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SimonJM - 27 June 2013 10:06 AM
Legionair - 27 June 2013 09:08 AM
SimonJM - 27 June 2013 06:37 AM

It’s like a lot of things, ‘any cost’ to snag a new customer, but once you get your claws in they cease to matter so much.

Absolutely agree 100%. Sadly this has been the impression I have been getting for a year or two now.

It never use to be this way. DAZ use to give significantly more care to existing customers. Some times to the detriment of new users.

I guess that business model didn’t work out for them.

To be fair their Sales/Customer Support continues to be pretty good - even for us ‘old lags’ wink

Yes, they have been. And I can’t help but feel sorry for them. They get subjected to the various complaints every other sales promotion.

In fact in my last support ticket I apologized and stated that I wasn’t upset with the service. But that this was my only vehicle to communicate my displeasure to DAZ’s marketing department and whoever is coming up with these promotions.

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Posted: 27 June 2013 12:00 PM   [ Ignore ]   [ # 67 ]
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DWG - 27 June 2013 06:22 AM

The Living Room Collection (the coffee tables): Weekly freebie November 2012
Superhero Training Gear:  Oct 2011 Weekly freebie
Summertime Grill:  July 2012 Weekly Freebie
Modern Bed 1: March 2013 PC Freebie

I really find this to be beyond the pale. It’s deceptive marketing if not an outright lie.

I will once again point to the DAZ quote from the very first day: “With a different freebie every day for Pro Bundle owners - she practically pays for herself.”

That was right on the rotating banner that touted the “value” of buying early. I have to ask, how can the bundle pay for itself if the items given away are / were free?

The logic that those items are no longer free is not valid in my mind. Never mind that one of the items is a benefit that I paid for as a PC member.

It’s like buying a new car and being told that you’re getting a great deal because the floor mats and radio are included. Then finding out that last week those items were free to anyone anyway.

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Posted: 28 June 2013 12:18 AM   [ Ignore ]   [ # 68 ]
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Ha! One I don’t have. Sci Fi Firearms pack. That makes 2 for me. I seem to recall there being a deal with this when Supersuit was released, but it wasn’t one I jumped on if so. I think I only like one of the guns in there, but one gun is better than no gun I suppose.

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Posted: 28 June 2013 12:29 AM   [ Ignore ]   [ # 69 ]
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Awww, still a full house for me, had ‘em all before… two days to go, no point expecting any surprises now, hehehe

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Posted: 28 June 2013 12:53 AM   [ Ignore ]   [ # 70 ]
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I don’t know whether to laugh or cry.

This whole thing has just been one big joke at our expense.

If I worked at the Daz Studio, I would be sooo embarrassed and ashamed at how this promo has gone.

They could of made six textures, bumb maps, or even just random tattoos that worked with V6, eye reflections, nail colours, make up, skin toners even just hand poses or feet positioning would of been better then old recycled freebies or offers.

I normally don’t mind buying things to help out artists and to keep the industry in business, but this is just insulting and more then just a slap in the face.  Its virtual day light robbery and an abuse of trust in miss leading advertisement.

It is a real shame.

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Posted: 28 June 2013 03:42 AM   [ Ignore ]   [ # 71 ]
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Agree with former speakers, to me it feels like what the IRL shops do somewhere, scrape the floor of things they haven’t got rid of and but it in the €1 bin.
The loading dock and the subway were the only ones doing it for me. (on the other hand the LD was great since it had been sitting in my wishlist forever…)

I had hoped for at least one character, one outfit, one pose set and one hair for V6…. or for basic G2. But no, with only two more days to go my hopes are not that high.

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Posted: 28 June 2013 07:10 AM   [ Ignore ]   [ # 72 ]
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<stepping up on my soap box>

I am joining this party late but here’s my input.  (And I’ll confess to not having ready every item in the thread - so apologies for rehashing some items.) 

Like other who are long time customers, here at day 9 of an 11 day promo, I have bought all but 2 of the items previously.  So, it is a disappointing promo for me.  I didn’t even think to look at which products were already ‘freebies’ or PC items - that would add to the disappointment. 

And, yes, the ‘practically pays for herself’ implies a lot - some could argue an implied contract.  I calculated at an average of 5-7 dollars per model for 11 days - they would be correct of “practically free”.  When I saw the old stuff I knew what was coming I hoped there might be some models offered up I had already bought.  But not nearly every one offered. Even four or five $10 items I hadn’t bought previously would have made it a ‘break even’ deal to me.)

At this point the promo is what it is. 

And while I never get the impression that folks at DAZ really read the forums, here’s my 3 suggestions for future such promos.

1. Tie it in to the product more.  If it’s V6 - then directly relate to V6.  Things like pose packs, texture sets, morphs, clothing/accessories are fine.  Yes, the lighting packs work as a good complimentary package for almost any newly released model (but see item 3 below).  Anything not specific to the model promo - like western gear, barns, loading bays, BBQ grills as in this case - forget ‘em.

2. It may not be necessary to ‘give away’ stuff.  Don’t get me wrong, free is always nice.  But offer up the V6 new releases at low price for 24 hours (say $2.99 or some such).  Keep in mind the prerequisite of having bought the pro bundle.  Face it, if we are willing to pay for a pro bundle, a really low price for a new releases is probably a better incentive over free stuff we already have.  Do make sure it’s a mix of stuff and not 6 hair models over 6 days.  (Not sure I’d do such a promo for 11 days…but 5-7 days probably if the releases are related and the deal fantastic.  At least this way, even if it ran for 11 days, I control whether I ‘break even’ or not.  This promo was more along the lines of “trust us - it’s a good deal”; that drive a ‘buyer beware’ response.) 

3. Stay away from anything previously released.  As pointed out, there’s been so many sales on DO items, there’s a high risk that even short term customers (1 year or less) have bought them. (Don’t forget there’s a risk even for non-DO items having been previously bought so maybe a blanket ‘stay away from anything offered previously’ is the way to go.)  For loyal customers (like me) who have been around awhile (say since 2007), the risk of offering previously purchased items runs very high.  (Side bar:  because of this pattern of putting so many items on sale, I have added more to my wish list figuring that the items may be a free offer incentive for the annual promotions like March Madness and PC sales.  Not sure my thinking is sound, only time will tell.) 

Reconsider how and what you offer in the way of incentives and promotional programs.  Assume you have a loyal customer base and be sure to factor in their buying habits when planning promotions.  I am much more happy with paying a bit for a good deal over feeling slighted as a loyal customer with offers free stuff I already have. 

<stepping off my soap box>

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Posted: 28 June 2013 10:31 AM   [ Ignore ]   [ # 73 ]
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...excellent post.


BTW looks like they’re having a fire sale on Genesis “Classic” items this weekend.

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Posted: 28 June 2013 12:21 PM   [ Ignore ]   [ # 74 ]
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After having previously bought so many… I was surprised to finally get one today I didn’t have.

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Posted: 29 June 2013 03:44 AM   [ Ignore ]   [ # 75 ]
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And what’s in there today?

Drumrollllll ..... All the diner foods.

meh - they weren’t even fun first time around.

Now we have one more day to go, and it better be something awesome - like Tynashe for V6 or a brand new bodysuit for the lass…

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