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New Itemized order history - totally USELESS!
Posted: 19 June 2012 01:27 PM   [ Ignore ]   [ # 16 ]
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Richard Haseltine - 19 June 2012 12:24 PM

“not too much difficulty” is hardly the same as “no problem”. It is, however,, a hill rather than an impassable mountain. If you know the product’s name you can find it by editing the url to hit the right spot, rather than going in the small steps allowed by the links. That takes a lot longer than just typing the name and having the list scroll to the right place, but it is nevertheless not a long task - even for me, with a huge list of items.


Does his telling us that we can find our stuff with “not too much difficulty” mean that he thinks
we should just stuff it and not complain?  The old setup was better.

BTW, your search suggestion does not work.

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Posted: 19 June 2012 03:14 PM   [ Ignore ]   [ # 17 ]
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JOdel - 19 June 2012 01:18 PM

....<snip>...
And, also yes. The Itemized Order History now absolutely needs a set of alphabetical links across the top of the pages so you can just click and go directly to the ‘B’s or ‘M’s or wherever you are trying to find whatever it is that you want to reset. It’s even worse when you are wanting to reset a product and its expansion sets. Because first you have to painstakingly drill down through pages until you find the product(s), and then as soon as you select any of them and hit reset you are thrown out, onto the available downloads page. So you download it and then you have to drill back down through pages (at a rate of 2 pages at a time) to the group to reset the next, and on ad infinitum. It’s maddening. Instant reset is not an unmixed blessing.

I would very much like to see that we can choose the sort to “date of purchase”  and/or alphabetical order.

But for now changing the page number as Richard said, works as a work around… more or less. raspberry
At least I’m glad I have “only” 30 pages (set at 50) to wade through.

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Posted: 19 June 2012 03:39 PM   [ Ignore ]   [ # 18 ]
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tyler zambori - 19 June 2012 01:27 PM

Does his telling us that we can find our stuff with “not too much difficulty” mean that he thinks
we should just stuff it and not complain?  The old setup was better.

BTW, your search suggestion does not work.

The suggestion, which works as long as you know the name of the item you are looking for, was offered to help make the process less time-consuming until there is a proper resolution.

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Posted: 19 June 2012 11:43 PM   [ Ignore ]   [ # 19 ]
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Totally agree that the itemized order history is worthless. Last week I had to do a rest on the weekly freebie and not only did I find out the list was alphabetical but there was no option to change the list by order date, my preference. It sounds like your like me and have hundreds of pages worth of ordered content.

RCDeschene - 19 June 2012 12:26 AM

It’s already in the list of things they’re working on. Read the announcements and be patient.

Except it should have already been fixed before this site was up and running. Just like a lot of issues with this site.

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Posted: 20 June 2012 07:04 AM   [ Ignore ]   [ # 20 ]
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I think they should at the least set up the choices for 100 and 1000 per page.  100 would mean I have only 15 pages to search.  CTRL F should bring up a page search function in your browser.  It is not a store search, it runs in your browser only.  But it’s the only useful search I’ve used for the DAZ pages from 2004 to date.  :(
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Posted: 20 June 2012 12:45 PM   [ Ignore ]   [ # 21 ]
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do you save the confirmation order emails?


it’s easier to search the email folder, which has the date and order #.  then go to My Orders instead of the itemized list.


but if you bought something in a bundle,  ohh

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Posted: 20 June 2012 01:30 PM   [ Ignore ]   [ # 22 ]
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JeanneM - 19 June 2012 03:14 PM

I would very much like to see that we can choose the sort to “date of purchase”  and/or alphabetical order.

I’m with Jeanne.  I’m more inclined to remember “when” I purchased a particular item (OK, maybe the year and not necessarily the month/day), so if they want to leave the sorting as ascending alpha, then what I would suggest is a second set of links: “a” through “z” so that we can at the very least zero in on the first letter of the product we’re looking for.  I think that would go a long way to initially narrowing an alpha search.

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Posted: 20 June 2012 04:44 PM   [ Ignore ]   [ # 23 ]
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Perhaps people should just make sure they have all their DAZ stuff safely backed up (if they still have it all) because with all this chaos surrounding the store & website updates, not only has DAZ shot themselves in the foot, they are letting themselves bleed out,  seem to have pulled the plug in the dam, swallowed a poison pill, opened the airlock outer door, jumped into the lions cage, and are standing under a rapidly approaching asteroid. ohh 


But if they’ve managed to do all that in just one fell swoop, then at least they deserve kudos for ingenuity! cheese

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Posted: 20 June 2012 06:51 PM   [ Ignore ]   [ # 24 ]
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I think JOdel has an excellent idea with “a set of alphabetical links across the top of the pages so you can just click and go directly to the ‘B’s or ‘M’s or wherever you are trying to find”.  It’s been used elsewhere effectively.


Also, it makes no sense that there is no pane to at least enter a page number (in lots of places on the site, actually).  The click forever just to arrive at a guess-tination is definitely a pita.  There are many people that would not think to edit the url, also. 


How is it that this list ended up so dysfunctional for customer use anyway when it was known the “already purchased” notice was going to be rescinded?  If to date it has not been thought of as a high level issue for the customer, I’d like to vote in that it is very important to me, at least.  I have found shopping difficult without either function being available and am refraining due to it.  ~  And please throw the patience word around lightly with some of these issues.  I have found this company has allocated more than its fair share from me, and the result now is it’s about as strained as a can of peas at dinner time, thank you very much.  confused   LOL 

 

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Posted: 20 June 2012 09:11 PM   [ Ignore ]   [ # 25 ]
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It’s further compounded by the fact that there *is* a priority for repackaging the stuff that was originally in VISE installers. Some of it is being turned loose in .zip files, but quite a lot is being reissued with metadata. And since I have a lot of those products (lots and lots of PC items) I’d like to redownload them if I could get to them.

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Posted: 21 June 2012 01:13 AM   [ Ignore ]   [ # 26 ]
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LeatherGryphon - 20 June 2012 04:44 PM

Perhaps people should just make sure they have all their DAZ stuff safely backed up (if they still have it all) because with all this chaos surrounding the store & website updates, not only has DAZ shot themselves in the foot, they are letting themselves bleed out,  seem to have pulled the plug in the dam, swallowed a poison pill, opened the airlock outer door, jumped into the lions cage, and are standing under a rapidly approaching asteroid. ohh 


But if they’ve managed to do all that in just one fell swoop, then at least they deserve kudos for ingenuity! cheese


LOL!
I agree. I thought they would have sorted this out awhile ago.
This dragging on is really beginning to worry me.

 

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Posted: 23 June 2012 05:38 PM   [ Ignore ]   [ # 27 ]
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I was biting today into the really very sour apple to copy all 35x50 pages of my Itemized Order History to save the reset links cool mad - as if I wouldn’t have anything else to do - and then to sort the links into my own excel file, where I can sort the items however I want !
Meanwhile I began to avoid to look into my IOH or into my Wishlist, because they’re now really useless for me.
That’s a pity, but I can’t spend so much time looking through the lists for something, which was done before in an instant by scrolling through ONE page !!

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Posted: 23 June 2012 10:09 PM   [ Ignore ]   [ # 28 ]
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I saved my history list from the previous site; lots of items are missing on the new history list ... and sadly the old reset links do not work ‘cause they go to the old site ... so however all this is/was set up ... Does “anybody” known if/when we’ll get back the entire list? Are they waiting for repackaging? Are they gone for good?

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Posted: 24 June 2012 02:33 AM   [ Ignore ]   [ # 29 ]
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Somewhere lost in these threads is a link to an alpha version of a utility program that loads all your purchase history into an excel application. Since I have excel on my machine I was able to just copy the backend spreadsheet and do searches against it directly in excel. Of course you still have the bundle issue but I have an early version of the fun with bundles that details those. I looked at the utility program zip but no identifier and I have forgotten the link to get it. I think I remember it was going to be free until the end of the month. Maybe somebody else can find the thread.

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