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Petal Fae
Posted: 19 June 2013 07:31 AM   [ Ignore ]
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Possibly jumped the gun but just bought Petal Fae by SickleYield and there seems to be no download files, either via DIM or via Product Library.

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Posted: 19 June 2013 08:00 AM   [ Ignore ]   [ # 1 ]
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If that’ss till the case after a few hours, or tomorrow if you can wait, open a support ticket. I’ve certainly had items fail to appear in DIM until the next day a couple of times.

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Posted: 19 June 2013 08:37 AM   [ Ignore ]   [ # 2 ]
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Ok, but as mentioned, not just from DIM - the item is listed in my Product Library but no files listed there either wink

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Posted: 19 June 2013 08:50 AM   [ Ignore ]   [ # 3 ]
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Daz folks should be in the office by now so if it’s still not showing up I’d send a support request. Probably a database glitch of some sort.

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Posted: 19 June 2013 08:54 AM   [ Ignore ]   [ # 4 ]
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Possibly not, DAZ 3D time is UTC-7

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Posted: 19 June 2013 02:56 PM   [ Ignore ]   [ # 5 ]
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Still nothing ... so will raise a case

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Posted: 24 June 2013 08:21 PM   [ Ignore ]   [ # 6 ]
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SimonJM - 19 June 2013 02:56 PM

Still nothing ... so will raise a case

I’m having the same issue. Any resolution on your end?

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Posted: 25 June 2013 03:51 AM   [ Ignore ]   [ # 7 ]
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GamerGrrl - 24 June 2013 08:21 PM
SimonJM - 19 June 2013 02:56 PM

Still nothing ... so will raise a case

I’m having the same issue. Any resolution on your end?

I am waiting on Tech Support to do their magic.

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Posted: 27 June 2013 12:12 PM   [ Ignore ]   [ # 8 ]
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And their magic seems to have been done.  Links now show under Product Library and the product shows up in DIM - so hopefully it is fixed for everyone who had the issue.

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