Brainjuicegraphics, For a start, please remember that the New Users Forum is moderated more strcitly than our general forums. As a community it will be important for us to cultivate an atmosphere of collaboration and encouragement that will allow for our newest additions to have fun and to learn in an environment that is conducive to both. This is stated in the “guide to the New Users forum, which is a stcky thread at the top of the forum.
As suich we discourage any discussions which will only serve to spark arguments about which app is better than another.
Having said that, the next thing I will say is that Any dynamic hair product that you buy at Daz3D will normally be designed for use in Carrara.as Daz Sudio doesn’t support dynamic hair. THis is always explained in the product details. If you did buy a product which you are unabale to uise, then, as has been said already, Daz3D has a 30 day return policy. Simply use the “Contact Us” button to request a refund from Sales dept.
If the item you have purchased is Poser dynamic hair, then you will probably have purchased it for a site other than Daz3D, and will have to check if that site does have a refund policy.
Htere are a considerable number of hair models around for M4, so I am sure you could find one which will suit your preferences, If you state what sort of hair you are looking for and ask if anyone knows where you can find something like it, it would get mote response than approaching the problem in a confrontational manner.