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Where are My Download Links

DAZ_Bcreek1DAZ_Bcreek1 Posts: 33
edited May 2013 in New Users

Please follow the below steps to locate your products.

1. Log in to your account at http://www.daz3d.com/.
2. Click "My Account" in the upper right hand corner.
3. Click "Product Library", located top center just under the banners. You should see a list of products along the left side.
4. Click on the product name and a list of downloadable products will show up in the center window.
5. Locate the installer and click the "Download" button.

Post edited by frank0314 on

Comments

  • Gj-2467236Gj-2467236 Posts: 0
    edited December 1969

    I have purchased two items for Michael 4 (as well as Michael 4): The Mage (outfit) and Long Beard. Neither of them show up as an addable item after I select the Michael 4 figure. What am I doing wrong?

  • JaderailJaderail Posts: 0
    edited December 1969

    Those items have No Metadata. Only items with metadata are Smart and work that way. You will need to use the Content Library Tab and the Poser Formats file section to find the items to load them. You will then need to find the DAZ Studio versions of the textures (if any) to use them. Older content does not all have Metadata and work as smart content. DAZ 3D is updating the files as fast as they can but they have a rather large collection of files yet to be converted to smart format.

  • Hello!!I am new in DAZ 3D studio and I have one problem with products. I can see them but when I opened them, they seems like robbots...I don't know how to fix it...They are not like human body, but like a robbot..

  • Cris PalominoCris Palomino Posts: 2,983

    Hello!!I am new in DAZ 3D studio and I have one problem with products. I can see them but when I opened them, they seems like robbots...I don't know how to fix it...They are not like human body, but like a robbot..

    This was answered here:

    http://www.daz3d.com/forums/discussion/61867/why-my-actors-products-are-like-robbots

    Please try to keep your questions in one thread if they are the same questions.

  • Thank you all for the help.

  • I believe I ordered the wrong thing what can I do seeing I paid for them just a couple of hours ago

    I use to work in Bryce 7.1 ?? years ago and that's what I really wanted

  • FixmypcmikeFixmypcmike Posts: 16,353

    Submit a help request here:  https://helpdaz.zendesk.com/hc/en-us/requests/new

    Select Sales Support as the department, give the order number and request a refund.

  • hello! , i  purchase , load and install Katherine hair for genesis 3 and i found nothing in daz! ( nothing in smart content and content library )

    thank you!

  • FixmypcmikeFixmypcmike Posts: 16,353

    hello! , i  purchase , load and install Katherine hair for genesis 3 and i found nothing in daz! ( nothing in smart content and content library )

    thank you!

    • You can find new icons for loading this product in the following DAZ Studio Folders:

      • “People:Genesis 3 Female:Hair:Goldtassel:Katherine Hair”

      • “People:Genesis 3 Female:Hair:Goldtassel:Katherine Hair:3Delight”

      • “People:Genesis 3 Female:Hair:Goldtassel:Katherine Hair:Iray”

    • You can find new icons for this product in the following DAZ Studio Categories:

      • “Hair:Long”

      • “Materials:Hair:Hair Colors:Base”

      • “Materials:Iray:Hair:Hair Colors”

  • Where is "the Content Library Tab and the Poser Formats file section?"

    I have been inactive a long time and I am now lost.

  • Never mind.

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