Downloaded and appeared to work, but of course I already had TC2 installed. File size was 2,296,706
And that, it turns out, is the issue. When I download the TC2 installer, I get a file of 2,243 K. Not MB, kB. I thought that was kind of strikingly tiny, but I misread the file size at first as 2.2MB, because that’s what my browser reports that it’s downloaded. The really weird thing is that my browser reports that it’s downloaded a file of 2,296,706, as you note, but when I look at the actual file on disk, it’s this tiny little thing. (Side note: I really really REALLY hope that filesize comes back to the order history soon; a lot of troubleshooting could have been expedited if I’d had that information in the first place.)
And just to add one more confusingly weird thing to the process, when I do a right-click and look at the file properties, Windows 7 tells me that the file is 2.18MB (2,296,706 bytes) in the properties window, but the file window in Explorer still says 2,243K. On all of the copies of this file I have around. I’m ... baffled.
That said, I have no idea what I could possibly do about it. I *think* the site is linking to an incorrect file in my orders, but I have no way to tell what’s going on. I don’t know why the browser is misreporting the file size that it’s downloading.
I’ve now tried downloading this five times with three browsers:
- Opera, my usual browser, and the one that says that it downloaded 2,296,706 bytes
- Chrome, which doesn’t say anything about how much it’s downloaded
- Firefox, which ALSO reported that it downloaded 2.2MB, and ALSO downloaded 2,243K
I even tried disabling my firewall and redownloading the file one more time (the sales person I spoke to yesterday was rather ... peculiarly insistent on that) and exactly the same thing happened. Whatever is going on, I don’t think the issue is at my end, especially since I don’t have problems with any other DAZ downloads.
I’m amending the ticket with this information, but it’s beginning to look like a technical support issue rather than a sales issue. Thanks for your help in helping me work through it.
Apologies to everyone for hijacking the thread.