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Serial numbers
Posted: 24 May 2012 06:31 AM   [ Ignore ]   [ # 16 ]
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Thanks to all of you who replied. I really appreciate your timely assistance.

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Posted: 24 May 2012 07:32 AM   [ Ignore ]   [ # 17 ]
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Same problem: I’ve downloaded a .exe for hexagon, it asks me a serial at launch but there is no serial in readme or in account so I can’t use it.

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Posted: 24 May 2012 11:55 AM   [ Ignore ]   [ # 18 ]
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Hi musilligregory

When you write in these forums, you are read by other users, not by officials of Daz 3D - we can only point you in the right direction.  Your best bet is to contact Support

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Posted: 24 May 2012 01:13 PM   [ Ignore ]   [ # 19 ]
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Great, then I’ll just have to be patient then (I’ve had a lot of practice at that lately smile ). Thanks to all for responding. Now I don’t feel so alone anymore…

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Posted: 24 May 2012 04:19 PM   [ Ignore ]   [ # 20 ]
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can i just ask, i understand the download error, so we dont get a serial key with the present exe., what will happen here, will the download be changed to the old zip containing the code or should we put a ticket in requesting one?

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Posted: 25 May 2012 10:10 AM   [ Ignore ]   [ # 21 ]
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I’d avoided the free studio 4 pro as I assumed that it would be a limited time evaluation but seems fully featured (not that I’ve really got around to using it properly).  Just dowloaded and installed Hexagon (just in case) and this does seem to be for evaluation only as you can’t save a model without a licence key.  You can’t really judge a model until you see it in a render so wondering if there is something I’m missing here?

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Posted: 25 May 2012 10:17 AM   [ Ignore ]   [ # 22 ]
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It should be the full version.  The serial number should be in your account dashboard on the left hand side under “My Serial Numbers”. You should see one listed for Hexagon.  If not, contact sales.

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Posted: 25 May 2012 10:20 AM   [ Ignore ]   [ # 23 ]
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Hi everyone. I’m new. Does anyone know how I get the Hexagon 2.5 serial code?  I downloaded it free, but can’t get in. Thanks.cheese

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Posted: 25 May 2012 10:20 AM   [ Ignore ]   [ # 24 ]
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This is a problem we are aware of, and it has been logged. You should have received a readme with the download, and the serial number should have been in the readme.


Was your download a zip file, or an exe ?


I have merged 2 threads on the same subject, so the convo is all in one place.

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Posted: 25 May 2012 10:38 AM   [ Ignore ]   [ # 25 ]
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chohole - 25 May 2012 10:20 AM

I have merged 2 threads on the same subject, so the convo is all in one place.

Oh good. I’m glad you said something, because I thought I had gone mad when I saw all the posts.  Lol.

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Posted: 25 May 2012 10:45 AM   [ Ignore ]   [ # 26 ]
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Ah OK - sorry for the wrong posting..

I’ll keep an eye here and possibly get on to sales at some point.  Really can’t be looking gift horses in the mouth and unbelievable that these products are actually free :-D

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Posted: 25 May 2012 10:59 AM   [ Ignore ]   [ # 27 ]
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r_yanis - 25 May 2012 10:20 AM

Hi everyone. I’m new. Does anyone know how I get the Hexagon 2.5 serial code?  I downloaded it free, but can’t get in. Thanks.cheese

Look under “My Account” “My Serial Numbers” you should find it there.

Haslor

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Posted: 25 May 2012 11:00 AM   [ Ignore ]   [ # 28 ]
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I am going to move this thread, and merge it with the ongoing conversation about this issue.

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Posted: 25 May 2012 11:03 AM   [ Ignore ]   [ # 29 ]
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For all those wanting to enable your copy of Hexagon now without waiting for DAZ to fix the download link back to the ZIP, or don’t feel like re-downloading (maybe you don’t have the allocated bandwidth?) the software again.

*HINT*

You can find the current *PUBLIC LICENSE* (same for everyone) in the old Hexagon Forums.  It was posted shortly before the changeover.

To access the old/archived forums just add “archive” after “forum” in the address header (looks like this:  http://forumarchive.daz3d.com/ )

Hope this helps.

Take care all…
Ken

***EDIT:  Appears the new forums auto-link URL’s, so there you go, just click the link, and navigate to the Hex Forums.  You can find it.  I have faith in you…***

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Posted: 25 May 2012 02:54 PM   [ Ignore ]   [ # 30 ]
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my download was an exe, so no readme, also you wont find in your serial numbers in your account as it was not an add to basket item,
Also if im looking in the right thread in the above link thats a 025 code, we need a 026

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