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The Bookcase Colletion.
Posted: 08 May 2013 06:02 PM   [ Ignore ]
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It was advertised free with any purchase. Is this not true?

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Posted: 08 May 2013 06:08 PM   [ Ignore ]   [ # 1 ]
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If you put it in your cart with another item, the Shopping Cart will show it as zero (or show a credit for the price).  It won’t show up in the Quick Cart, only the full cart.

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Posted: 08 May 2013 06:50 PM   [ Ignore ]   [ # 2 ]
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I purchased it, along with 4 other items and I was charged $2.99 for it.

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Posted: 08 May 2013 07:06 PM   [ Ignore ]   [ # 3 ]
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I put it in my cart and was going to buy it with another item.
I’m a Platinum Club member, so I don’t think I need 2 items.

Anyway, it still tried to charge me for the item.

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Posted: 08 May 2013 07:15 PM   [ Ignore ]   [ # 4 ]
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It looks like it’s not a freebie anymore. I think that’s a mistake. If you bought it and were charged incorrectly, I’d recommend submitting a customer support ticket. If you haven’t gotten it yet, it might be worth waiting to see if it gets sorted out…

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Posted: 09 May 2013 03:14 AM   [ Ignore ]   [ # 5 ]
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Flagged up

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Posted: 09 May 2013 07:57 AM   [ Ignore ]   [ # 6 ]
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Please contact Customer Support and they can take care of you smile

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Posted: 09 May 2013 08:00 AM   [ Ignore ]   [ # 7 ]
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Kevin, but shouldn’t the Bookshelf Collection still be a freebie? It was released on Tuesday and the week is nowhere near end. It doesn’t show as a freebie to me either, and I’m PC member.

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Posted: 09 May 2013 08:21 AM   [ Ignore ]   [ # 8 ]
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Yes, we are working on fixing the issue.  In the meantime, Customer Support is ready and waiting to help anyone who was affected by this. Very sorry smile

Kattey - 09 May 2013 08:00 AM

Kevin, but shouldn’t the Bookshelf Collection still be a freebie? It was released on Tuesday and the week is nowhere near end. It doesn’t show as a freebie to me either, and I’m PC member.

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Posted: 09 May 2013 08:31 AM   [ Ignore ]   [ # 9 ]
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Glad to hear it will be fixed smile It is amazing piece of furniture and it comes with free books too, so I wish more people would have it.

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Posted: 09 May 2013 11:53 AM   [ Ignore ]   [ # 10 ]
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Yep I grabbed it and checked so fast before it glitched again….lol. Thank you for the wonderful freebie grin

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