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It was advertised free with any purchase. Is this not true?
If you put it in your cart with another item, the Shopping Cart will show it as zero (or show a credit for the price). It won't show up in the Quick Cart, only the full cart.
I purchased it, along with 4 other items and I was charged $2.99 for it.
I put it in my cart and was going to buy it with another item.
I'm a Platinum Club member, so I don't think I need 2 items.
Anyway, it still tried to charge me for the item.
It looks like it's not a freebie anymore. I think that's a mistake. If you bought it and were charged incorrectly, I'd recommend submitting a customer support ticket. If you haven't gotten it yet, it might be worth waiting to see if it gets sorted out...
Please contact Customer Support and they can take care of you :)
Kevin, but shouldn't the Bookshelf Collection still be a freebie? It was released on Tuesday and the week is nowhere near end. It doesn't show as a freebie to me either, and I'm PC member.
Yes, we are working on fixing the issue. In the meantime, Customer Support is ready and waiting to help anyone who was affected by this. Very sorry :)
Kattey said:Kevin, but shouldn't the Bookshelf Collection still be a freebie? It was released on Tuesday and the week is nowhere near end. It doesn't show as a freebie to me either, and I'm PC member.
Glad to hear it will be fixed :) It is amazing piece of furniture and it comes with free books too, so I wish more people would have it.
Yep I grabbed it and checked so fast before it glitched again....lol. Thank you for the wonderful freebie :-)