It’s all about perspective, though, isn’t it?
And here’s to you, Mr. Robinson, you’re absolutely correct. Perspective !!
So let’s take a very broad perspective, shall we? Let’s look at other industries, and their practices, and see what’s reasonable. In what other industries do vendors have the cajones (arrogance) to consider it a “privilege” for their customers to do work for them for free, and help them look for bugs or errors in their products?
Hmm….let’s see…I’m thinking….I’m thinking….hmm….
Okay, well let’s shelve that for a bit…I’m sure something will come to me later….
Just because Adobe and other software vendors are arrogant towards their customers, because of some insane concept that has developed in the industry in the last 30 years, doesn’t mean it’s a reasonable perspective. Just because someone is worse than me doesn’t mean that I’m good. Are you honestly arguing that “Company A treats me like trash, but Company B treats me even worse, so it’s okay?”
I am continually amazed at how the software buying public has bought into these insane concepts. Somehow they believe that vendors owe their customers nothing when their customers provide work for free. In the words of John McEnroe, “You CANNOT be serious…”
If you guys think it’s reasonable for you to spend your valuable time (yes, it is valuable) and resources to do work for free, and then be treated like trash for doing it, then I think that’s a big mistake. Just because you enjoy doing it doesn’t make it any less valuable, or deserving of at least some respect. And it’s ONLY because users like you who put up with it that it continues, and gets worse and worse, and vendors get more arrogant.
And this nonsense about “Oh, you should have planned for this, and been prepared in case the beta ran out…” ARE YOU SERIOUS???
In order to test the software, you need to USE the software. It’s been 10 months of using 8.5 beta. So we’re supposed to use the software as hard as we can, extract every bug we can, use every feature we can think of, but not really USE it on stuff, just, like, use it on stuff. So for all the scenes we work on, we need to not only check for bugs and pinpoint them and post bug reports, we also have to manage all of the scenes we’ve been working on for the last 10 months so that we have figured out how to have 8.1 backup versions of the 8.5 scenes, that oh by the way don’t load into 8.1 or don’t work unless we modify them. Or maybe we’re supposed to have completely separate 8.5 scenes that aren’t stuff we’re really working on, we’re supposed to also spend time just running test scenes????
Just insane. Sorry guys, but logic no longer applies when you have arguments like that.