I don’t see the “improvement” part. My recent purchases are mooshed together with everything else (the sort on date does not work), and somehow DAZ seems to have managed to create even more confusion about which files go with which order and what it is all named (come on, I have to remember that the name started with “the” and look under TH? And V4 names are sorted before Victoria 4 names, which are sorted differently from Victoria 4.3 names?
I don’t see anything that explains what a DIM download is, whether you need it, and which files are Mac (or PC) exclusive. Sometimes the DIM (Oh, I get it Daz Installation Manager. Wow, like I’m going to trust the folks who created “Product Library” to set up parts of my computer…) is the same size as some other file (the first EXE) and sometimes, well, not. Do they really think this is some sort of progress? And have they not heard of beta-testing?
It took me some time just to figure out that “Product Library” was where my purchases had been hidden. DAZ does understand that we are customers, right?
I have a suggestion for DAZ if they’re still interested in keeping their customers satisfied ...... Put all the files in one install with different folders same as the other stores do and let the customer copy the content, DSon or runtime folder themselves to their choice of program . That would definitely stop the insane confusion they seem to have caused with downloads and installs.
All this constant “improving” of things that previously worked well is a pain. Pity DAZ doesn’t just put the links back in the emails as they were when DAZ switched to Magento.
Now, I can’t even place an order. Which makes me question whether I really want to spend $40 to get $10 off ...
I too find the new Product Library slower to use. It was NOT an improvement to move all the download links off a download page and into separate product pages. It’s more clicks to get to the download links, and the product pages load slower. DAZ web designers do know pages with images load slower?
I also find it confusing figuring out which files I need. Since I can’t depend on D3DIM to actually list everything in an order and I can no longer use Taosoft’s content downloader (which was superior to D3DIM), I’ve gone back to downloading from the browser.
Wasn’t the new CEO hired about a year ago?
Kyoto Kid - 19 April 2013 03:35 PM
...arrrgh! I want “My Downloadable Products” back. This library thingie is a total pain in the bum.
I’m having a problem with new system: when I go to the Product Library, the order number we get in the top corner of the product page is not always right. In particular all my M4 products have the wrong order number listed and lead lead to the wrong order page.
It happens, I think, because some products are part of several bundles and products (like Michael 4 base and morphs++ I got additionally with Carrara). While I got M4 Morphs++ with Carrara, later, the initial purchase was different and much earlier.
I would greatly appreciate of you allow several order numbers to be listed if product is obtained from several sources.
I am having several problems with the product library.
On my previous order the “Club Dress” and “Little Black Dresses for Club Dress” do not show up in the right position on sort by Purchase Date. The other two products I ordered do show up. I had to filter on the word club for the products to show up. If I look at the download page for the two products, the order number and date are correct.
On today’s order I get extra? files that are not marked properly on the “Girls of Summer” product for S5 as shown in the .png file.
Just spent the last 10 minutes trying to find newly-purchased content download links. Why make this so complicated. Every other 3D content site just has a link in your purchase order. But not at DAZ, where everything is made just as hard as possible to use.
Delete all of DAZ’s cookies in your browser. That solution worked for me two days ago.