I purchased the Lifeguard Tower some time ago and it looks identical to the product images for the one marked as “NEW” in the store now. The only difference is that the product number on mine is 10972_1_dpc and the one currently in the store is sku: 15944.
Can anyone tell me if the product in the store is truly a new version or not?
Hmmm, I hope this isn’t a new trend. Fixes and updates to existing products are normally distributed as free product updates. If the product looks the same, it seems like it is the same product. Why the new SKU and requirement to repurchase something to get a fix/update this time, I wonder.
Here is a comparison of an image I downloaded with my original purchase and an image I just got from the current product page. Except to scale them to the same height, I did nothing to them - can anyone see any differences?
I could also do a similar comparison with all the other product shots - they are the same except for the way they are cropped - to my eye at least. I have seen other examples of this happening and I have kept quiet, but am starting to see a trend that I do NOT like.
As far as vendors go, DAZ keeps a very tight leash on them, so this tendency is obviously done with their blessing. I for one would like an explanation.
Yes, that’s the first thing I tried - I reset the download, but it only gave me the old version with the old product number - identical to the one I already have. So obviously, they still have the old version in their downloads, but it is no longer in the store - only the “new” version which I am still waiting to find out about.
Has anyone opened a ticket on this or bug-reported it yet? Sometimes it seems DAZ Support is operating on the “we answered, once, so it’s solved” principle and never look again to see if there are followup replies. I know they’ve been hidously overworked ever since the store changeover, clubbing bigger alligators, but a quick look-in would be appreciated.
I don’t want to start an argument, but it wasn’t much of an answer, and raised more questions than it resolved. I.e. straightforward “updates and fixes” are not usually charged for, unless it’s something major like the Gen4 clothes Unimesh expansions. We don’t even know what was changed from the original item.