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JACK TOMALIN APPRECIATION SOCIETY [JAS III]
Posted: 15 November 2012 11:18 AM   [ Ignore ]   [ # 706 ]
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rory7411 - 15 November 2012 11:14 AM

Yay, working now (and BTW the new PC stuff is out too)

Nice one.. enjoy!

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Posted: 15 November 2012 11:23 AM   [ Ignore ]   [ # 707 ]
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motleyjust - 15 November 2012 11:14 AM
Jack Tomalin - 15 November 2012 07:45 AM
anikad - 15 November 2012 07:40 AM

Strangely I got an email from daz telling me I was entitled to an 80% discount. I say strangely because I haven’t actualy bought marrakesh souks.

I guess it’s better than having bought it and not getting an email wink

 

But it makes it confusing. Here I am searching through my itemized order history (125 pages of it) trying to find if I bought the original set; not finding it, and not knowing if that is because I didn’t buy it or because I am supposed to look under a different name.
It looks like they sent it out to everyone saying they bought it and get a discount, when most of them probably didn’t and don’t.

Starting out an email with “SAVE 80%” when most of the recipients don’t, is mean.mad

Heh my reply was half in jest really..

You’re right - sadly all of that, including the wording, is out of my hands.. all I can say, as I’ve said, is be sure to read the whole email before getting excited. The same thing I think will apply to the Kingdom of Marrakesh reissue, so it will be interesting to see who gets caught out again should it happen like it did today.

Will have more tea on standby, that’s for sure.

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Posted: 15 November 2012 11:39 AM   [ Ignore ]   [ # 708 ]
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Jack Tomalin - 15 November 2012 11:23 AM
motleyjust - 15 November 2012 11:14 AM
Jack Tomalin - 15 November 2012 07:45 AM
anikad - 15 November 2012 07:40 AM

Strangely I got an email from daz telling me I was entitled to an 80% discount. I say strangely because I haven’t actualy bought marrakesh souks.

I guess it’s better than having bought it and not getting an email wink

 

But it makes it confusing. Here I am searching through my itemized order history (125 pages of it) trying to find if I bought the original set; not finding it, and not knowing if that is because I didn’t buy it or because I am supposed to look under a different name.
It looks like they sent it out to everyone saying they bought it and get a discount, when most of them probably didn’t and don’t.

Starting out an email with “SAVE 80%” when most of the recipients don’t, is mean.mad

Heh my reply was half in jest really..

You’re right - sadly all of that, including the wording, is out of my hands.. all I can say, as I’ve said, is be sure to read the whole email before getting excited. The same thing I think will apply to the Kingdom of Marrakesh reissue, so it will be interesting to see who gets caught out again should it happen like it did today.

Will have more tea on standby, that’s for sure.

Britney did post to the other thread, apologising http://www.daz3d.com/forums/viewthread/11557/P15/#166602

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Posted: 15 November 2012 11:50 AM   [ Ignore ]   [ # 709 ]
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I got the mail but I hadn’t bought it (when I wanted to buy it, it was “deshelfed”,but I bought Moyras texture pack for it at a sale. so that might have caused it, and I got pose sets for it too. Got it now, gonna play with it tonight (Now just find out what to do with it, hmm….)

 

 

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Posted: 15 November 2012 11:59 AM   [ Ignore ]   [ # 710 ]
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Yessssss!

Finally it is fixed (for me at least!), downloading the new set right now.

It looked already good (better than the old one) in the promos, let’s see waht I can make of it! ^_-

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Posted: 15 November 2012 12:06 PM   [ Ignore ]   [ # 711 ]
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Now that didn’t take long to fix….thanks Jack and Daz3D

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Posted: 15 November 2012 12:08 PM   [ Ignore ]   [ # 712 ]
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Thanks guys, appreciate your patience while I get these products back up. 

Must admit it’s nice to see them back in the store.. KoM up next, then back around on with various expansions which got pulled.

Should get there by erm, 2014. wink

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Posted: 15 November 2012 12:10 PM   [ Ignore ]   [ # 713 ]
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Just a guess Jack:

You don’t have a 40 hours week, do you?

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Posted: 15 November 2012 12:13 PM   [ Ignore ]   [ # 714 ]
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Nah, it’s more 70+..

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Posted: 15 November 2012 12:14 PM   [ Ignore ]   [ # 715 ]
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Szark - 15 November 2012 12:06 PM

Now that didn’t take long to fix….thanks Jack and Daz3D

Lol, you should have been here at 7am answering emails.. been a *long* day :D

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Posted: 15 November 2012 12:17 PM   [ Ignore ]   [ # 716 ]
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Hey comes with the terroity and I keep saying your customer service ethics are second to…......my own LOL and you thought I was going to say “none”. wink

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Posted: 15 November 2012 12:20 PM   [ Ignore ]   [ # 717 ]
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Szark - 15 November 2012 12:17 PM

Hey comes with the terroity and I keep saying your customer service ethics are second to…......my own LOL and you thought I was going to say “none”. wink

lol!

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Posted: 15 November 2012 02:44 PM   [ Ignore ]   [ # 718 ]
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Just a heads up, I’ll be away this weekend with the wife - but will try and look in if I can.  Just don’t panic if I don’t reply until Monday.

Look forward to seeing some Souk renders when I return!

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Posted: 15 November 2012 02:46 PM   [ Ignore ]   [ # 719 ]
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Jack Tomalin - 15 November 2012 02:44 PM

Just a heads up, I’ll be away this weekend with the wife - but will try and look in if I can.  Just don’t panic if I don’t reply until Monday.

Look forward to seeing some Souk renders when I return!

Have a great weekend!
I’m planning to cook up a typical Totte-render wink

 

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Posted: 15 November 2012 03:40 PM   [ Ignore ]   [ # 720 ]
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Well the discount never applied for me. So I opened up a support ticket. They’ll get it all back before the month is out, I suspect.

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