Digital Art Zone

 
   
9 of 11
9
The PC ‘Expired members’ party thread
Posted: 17 June 2012 12:15 AM   [ Ignore ]   [ # 121 ]
Addict
RankRankRankRank
Total Posts:  5834
Joined  2005-04-16

I think it’s better to just tell DAZ3D to get off their butts and get all new files into zip format!  They’ve been converting older files, I don’t understand why they aren’t putting new products directly into zip format rather than creating just more files that will have to be converted!  angry


Dana

 Signature 

Old post count: 7511

Profile
 
 
Posted: 17 June 2012 04:42 AM   [ Ignore ]   [ # 122 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  16359
Joined  2003-10-09
Sunfire - 16 June 2012 10:43 PM

I don’t suppose someone could tell DAZ to contact Nortons and find some way to keep Norton anti-virus from finding WS.Reputation.1 in all my DAZ downloads? This is only a recent occurence for me as I downloaded the last freebie without problem.


THis sort of thing is not Daz3D ‘s fault.  It is just that the latest updates on some AV programs have gone into paranoia mode, and theri heuristics are set wrong imo.  I have had “false positives” on some quite surprising things, including flagging up my old version of MS Office, the one that has been on this PC since it was built, when I tried to open a word file I had saved.

Editing to add that my PC is scanned regularly, and by Spybot and malwarebytes as well as my AV, so no chance that the alerts are other than false

 Signature 

Chohole’s Space        NeilV’s Freebies and stuff        Autumn Bryce Rendering Challenge        October Freebie Challenge
My DAZ 3D Gallery    11915

Profile
 
 
Posted: 17 June 2012 05:35 AM   [ Ignore ]   [ # 123 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  14724
Joined  2003-10-09

I’m using Norton Internet Security 2012 and haven’t been getting reports, false or otherwise, on downloads - it has been turning its little nose up at the uninstallers created by DS and its plugins, though, so it’s working (for certain values of “working”).

 Signature 

DAZ Studio Frequently Asked Questions

Index of free DAZ Studio scripts and plugins list

Profile
 
 
Posted: 17 June 2012 08:52 AM   [ Ignore ]   [ # 124 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  7789
Joined  2006-03-19
Sunfire - 16 June 2012 10:43 PM

I don’t suppose someone could tell DAZ to contact Nortons and find some way to keep Norton anti-virus from finding WS.Reputation.1 in all my DAZ downloads? This is only a recent occurence for me as I downloaded the last freebie without problem.

That’s the main reason I stopped using Norton.On the earier versions it would throw up false positive on everything. We even had it throw up something on Photoshop when we were installing it. Same with Poser. It got to a point we couldn’t use some of our programs cause every time we opened it it would throw up a virus alert and shut the program down.

 Signature 

ARTCollaborations Store on DAZ3D    ARTCollaborations on Facebook

*****Forgotten Temple Ruins*****  

 

Profile
 
 
Posted: 17 June 2012 10:51 AM   [ Ignore ]   [ # 125 ]
New Member
Avatar
Total Posts:  14
Joined  2010-05-27

I want to join this party! I’m totally confused. With all the issues going on in the last few weeks, I could not check when my PC membership needed renewal, which I believe was in the midst of this chaos where I could not make any purchases even if I had some things sitting my cart waiting to be purchased.

Today I finally had success in purchasing and I seem to have gotten the PC prices. I think…. are there $1.99 and reduced prices for everyone? Anyway, I also just found out how to check my PC status. And apparently it’s been cancelled. I know I didn’t cancel my subscription, so what the heck?

It says my last ordered amount was $7.95 when I know I paid for 3 months. It also says next delivery 6/15/12, which might be correct. Now when I click on the link to renew my PC membership, I see the following:

Subscription type: Monthly
$7.95

First Period Price: $20.97

Normally I would think that the $20.97 is for another 3 months, but with everything going on here, I can’t really be sure. So, if I click to pay that, I will renew my PC membership by 3 months, and not end up paying anything else?

I guess what really confuses me is the prices I just paid for items. Did I get an addition month, as I’ve been reading, but it’s not showing or what? I would really love to maintain my membership.

As I said, I’m really confused. Help!

Profile
 
 
Posted: 17 June 2012 11:13 AM   [ Ignore ]   [ # 126 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  16359
Joined  2003-10-09

You are showing up as a PC member. If you are seeing (and paying) $1.99 for PC items, then your membership is indeed functioning.

THe other things are being worked on, the incorrect displays etc.

I would hang on with renewing until we can get some information about this £20.97 which has shown up for a couple of people.
Maybe it could help to contact Sales, and see if they have any idea, but be aware that there is a bit of a lag in processing Zendesk support tickets, as there are a great number being submitted. THere is also a toll free number that you can call, once the Office opens again on Monday.  Daz3D is on Mountain time.

 Signature 

Chohole’s Space        NeilV’s Freebies and stuff        Autumn Bryce Rendering Challenge        October Freebie Challenge
My DAZ 3D Gallery    11915

Profile
 
 
Posted: 17 June 2012 11:26 AM   [ Ignore ]   [ # 127 ]
New Member
Avatar
Total Posts:  14
Joined  2010-05-27

Thanks for the info! I’ll try to give a call during the week and see what’s going on. Meanwhile, I’ll take your advice on holding off for now. I just don’t want my membership to run out to the point that I’ll have to pay the $29 again plus current months. I’ll keep checking my account and these boards as well. Thanks again.

Profile
 
 
Posted: 17 June 2012 11:48 AM   [ Ignore ]   [ # 128 ]
Power Member
Avatar
RankRankRank
Total Posts:  1244
Joined  2004-08-24
Frank0314 - 17 June 2012 08:52 AM
Sunfire - 16 June 2012 10:43 PM

I don’t suppose someone could tell DAZ to contact Nortons and find some way to keep Norton anti-virus from finding WS.Reputation.1 in all my DAZ downloads? This is only a recent occurence for me as I downloaded the last freebie without problem.

That’s the main reason I stopped using Norton.On the earier versions it would throw up false positive on everything. We even had it throw up something on Photoshop when we were installing it. Same with Poser. It got to a point we couldn’t use some of our programs cause every time we opened it it would throw up a virus alert and shut the program down.

Me too, that and the fact that it takes up huge amounts of space and slows things down to a halt at times.  I switched to the free version of Avast.

 Signature 

Cheers,
Alisa

**********************************************************************
Post Count - just add 6775 to what it says here smile
**********************************************************************
Coordinator & updater for KCTC Freebies *Remembering France*

Profile
 
 
Posted: 17 June 2012 12:00 PM   [ Ignore ]   [ # 129 ]
Addict
RankRankRankRank
Total Posts:  5834
Joined  2005-04-16

Gee, I haven’t had any issues with Norton!  And I just installed new files last night and there was no issue then, either.  Those who are having issues, are you using a 64-bit version?


Dana

 Signature 

Old post count: 7511

Profile
 
 
Posted: 17 June 2012 12:03 PM   [ Ignore ]   [ # 130 ]
Addict
Avatar
RankRankRankRank
Total Posts:  8494
Joined  2004-07-21

I use a free version of Norton and it generally does not give me problems.

When should we renew our membership?

 Signature 

Hello, Sweetie!
click me to save my dragon eggs

Who is cuter Loki or Thor?


Play Runescape

Profile
 
 
Posted: 17 June 2012 12:11 PM   [ Ignore ]   [ # 131 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  7789
Joined  2006-03-19
DanaTA - 17 June 2012 12:00 PM

Gee, I haven’t had any issues with Norton!  And I just installed new files last night and there was no issue then, either.  Those who are having issues, are you using a 64-bit version?


Dana

Yeah they might have changed things in these latest versions. I haven’t used them since 08 cause of all the problems.

 Signature 

ARTCollaborations Store on DAZ3D    ARTCollaborations on Facebook

*****Forgotten Temple Ruins*****  

 

Profile
 
 
Posted: 17 June 2012 12:13 PM   [ Ignore ]   [ # 132 ]
Addict
Avatar
RankRankRankRank
Total Posts:  8494
Joined  2004-07-21
Frank0314 - 17 June 2012 12:11 PM
DanaTA - 17 June 2012 12:00 PM

Gee, I haven’t had any issues with Norton!  And I just installed new files last night and there was no issue then, either.  Those who are having issues, are you using a 64-bit version?


Dana

Yeah they might have changed things in these latest versions. I haven’t used them since 08 cause of all the problems.

08 was about four years ago give or take a few months.  Things could have changed since then.

 Signature 

Hello, Sweetie!
click me to save my dragon eggs

Who is cuter Loki or Thor?


Play Runescape

Profile
 
 
Posted: 17 June 2012 02:13 PM   [ Ignore ]   [ # 133 ]
Member
Avatar
Rank
Total Posts:  217
Joined  2005-04-05
DanaTA - 17 June 2012 12:00 PM

Gee, I haven’t had any issues with Norton!  And I just installed new files last night and there was no issue then, either.  Those who are having issues, are you using a 64-bit version?


Dana

I’m using the 64 bit Anti-virus. I do not use internet security or 360. And this only just started as in, with my first download yesterday. Prior to the stuff I started downloading yesterday it wasn’t a problem. In fact my nortons would say a file was safe when windows was going this file may be unsafe as it is an executable.


And it’s not doing it on all of them. It accepted the fantasy bath just fine, but didn’t like the woodland warrior or its textures and didn’t like my genesis to poser cr2 either. I can get nortons to restore it, but it’s a pain in the backside. (I would understand nortons throwing a fit over a file that hadn’t completely downloaded and was trying to pretend it had, it’s done that before and that makes sense because things don’t add up.)


I do know that Nortons is aware of it kicking out false positives.

Profile
 
 
Posted: 17 June 2012 02:26 PM   [ Ignore ]   [ # 134 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  7789
Joined  2006-03-19

Is Norton still a resource hog. If not I may consider going back to them since I’m hearing that it isn’t kicking up that many false positives anymore.

 Signature 

ARTCollaborations Store on DAZ3D    ARTCollaborations on Facebook

*****Forgotten Temple Ruins*****  

 

Profile
 
 
Posted: 17 June 2012 02:40 PM   [ Ignore ]   [ # 135 ]
Power Member
Avatar
RankRankRank
Total Posts:  1284
Joined  2008-03-30
Sunfire - 16 June 2012 04:13 PM
DanaTA - 16 June 2012 04:03 PM
Sunfire - 16 June 2012 03:46 PM

So… anyone else find a 10 dollar store credit in their account? I do so hope Daz doesn’t want it back…


Oh!  Let me go look…
...
...

nope!  downer


Dana

*hugs Dana*

me neither :-(

 Signature 

[Join the little green box collection party!]
Ianz Place
Daz 3D Documentation
Daz 3D on YouTube
Daz 3D Forum Archive

Profile
 
 
   
9 of 11
9