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PC Subscription Problems
Posted: 30 May 2012 10:03 PM   [ Ignore ]   [ # 46 ]
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I’ve tried that but it didn’t work.  And now I can’t even access the members forum.  So I’m not sure what the heck is going on now.  Cuz my renewal order(s) went through on both my account and my PayPal.  Now I have 3 support tickets going.  (sigh and I really wanted those new items for my super renders.  But I’m not going to buy at full price when I “supposedly” am a member)

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Posted: 30 May 2012 10:24 PM   [ Ignore ]   [ # 47 ]
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Merged with main thread on PC subscription problems.

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Posted: 30 May 2012 11:21 PM   [ Ignore ]   [ # 48 ]
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I dont even know where to check plat membership.  And currently far as i can tell there are only 3 items in the PC price range… if there’s more I don’t know how to make them show.  :(

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Posted: 30 May 2012 11:26 PM   [ Ignore ]   [ # 49 ]
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belovedalia - 30 May 2012 11:21 PM

I dont even know where to check plat membership.  And currently far as i can tell there are only 3 items in the PC price range… if there’s more I don’t know how to make them show.  :(

They haven’t added all the old PC items to that new category.  To see them all, first view all items with this link:


http://www.daz3d.com/shop/people?cat=2

 

Then filter by Platinum Club > $1.99 items

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Posted: 31 May 2012 01:26 AM   [ Ignore ]   [ # 50 ]
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Hi, add me to the list of folks that pay monthly and now were not renewed.  Maybe they are being subtle and telling us they aren’t interested in our business.  If this had been the first time I would be more patient but this has happened at least twice in my account history and it gets old.  I submitted a help ticket so maybe it will get fixed, maybe, perhaps.

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Posted: 31 May 2012 04:06 AM   [ Ignore ]   [ # 51 ]
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Another merge done

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Posted: 31 May 2012 07:39 AM   [ Ignore ]   [ # 52 ]
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Did my account auto-renew? Am I still a member? How can I find out what’s happening with my PC account?

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Posted: 31 May 2012 07:50 AM   [ Ignore ]   [ # 53 ]
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Moving you over to the main thread on this issue

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Posted: 31 May 2012 08:16 AM   [ Ignore ]   [ # 54 ]
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Horrors! Whatever shall become of us?

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Posted: 31 May 2012 09:43 AM   [ Ignore ]   [ # 55 ]
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Is this another store feature? Was I bumped or did I un-enlist from the Platinum Club?
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I don’t even know how to find out. Can’t get to the PC forum… My account is (was) set to auto renew… Anyone else?

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Posted: 31 May 2012 09:45 AM   [ Ignore ]   [ # 56 ]
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Moving you to the main thread about this issue

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Posted: 31 May 2012 10:24 AM   [ Ignore ]   [ # 57 ]
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I’m PC member since march 2011 and, this morning, when I was to make a purchase I checked the price was not right. When checking my subscription I saw that had expired!  How is this possible? What happened? I lost my membership?

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Posted: 31 May 2012 10:26 AM   [ Ignore ]   [ # 58 ]
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The same thing happened to me. I sent a support ticket in but have not yet heard back. I’m not going to resubscribe and pay the $30 first month fee when I never wanted to unsubscribe in the first place and the new site just did it for me.

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Posted: 31 May 2012 10:37 AM   [ Ignore ]   [ # 59 ]
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Merging with the main thread on this issue

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Posted: 31 May 2012 10:51 AM   [ Ignore ]   [ # 60 ]
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Add me to the list of monthly auto-renew subscribers that got dumped. My Subscription shows a status of expired, I can’t get to the Members Only forum, and I don’t see PC prices in the store. I sent email to the support address posted in the forums several days ago, asking about my PC status, but got no reply. Yesterday I submitted a zendesk ticket on the same subject. I only got the auto-reply of request received - no answer yet. mad

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