Digital Art Zone

Yeah came home friday to find myself no longer a PC member

Noshoba - 30 September 2012 08:13 PM

Already did ..  sort of a lost cause on a weekend if they end it early on you.

um, today is now Monday so it is not a lost cause any more.  they still can help you today.

Ok called Daz said they had it fixed and nope .  Customer Service reps are very polite but ....

Mine has just been fixed but now I have a monthly payment set up for November when it doesn’t expire until February 2013.

Hope they sort that out soon.

Will just call again tomorrow grrs

Laughs it is now the 5th and I just got a notify on a reply from the 1st lost in the aether.  They got it fixed on Wednesday

I’m having problems too. I’m an annual member and my subscription doesn’t expire until February 22. I just got an email from Daz that said it would expire at the end of December.

A lot of people have received that email, even though it doesn’t apply to them. If it has a later expiry date on the subscription page you should be able to ignore it for now.

Richard Haseltine - 11 December 2012 08:07 AM

A lot of people have received that email, even though it doesn’t apply to them. If it has a later expiry date on the subscription page you should be able to ignore it for now.

That’s a relief. Thanks, Richard.

I tried to follow the email directions in that email I got but got confused. I did write a support ticket

Well, I ordered the full cost one and have sent Brittney the order number. She suggested it might be the only way to do it as I didn’t have a pay now button.

Interestingly the price appeared as the $69.95 one, changed in the trolley to zero and then to $99.95 in the final page before purchasing. Really weird!

Pendraia - 13 December 2012 01:00 AM

Interestingly the price appeared as the $69.95 one, changed in the trolley to zero and then to $99.95 in the final page before purchasing.

The “price drops to zero in the cart” thing happens to me occasionally. The proper price always (so far!) comes up if I refresh the page or start the checkout process.

SpottedKitty - 13 December 2012 07:09 PM

Pendraia - 13 December 2012 01:00 AM

Interestingly the price appeared as the $69.95 one, changed in the trolley to zero and then to $99.95 in the final page before purchasing.

The “price drops to zero in the cart” thing happens to me occasionally. The proper price always (so far!) comes up if I refresh the page or start the checkout process.

It would be good if it didn’t change…lol

If I loose my account this month, do I still have a chance to renew for $7.95 or do I loose my membership for a long time?

Do you have a Pay Now button for your PC Subscription? If not, and if your membership should stil be valid or have expired within 30 days, open a support ticket quoting the order numbers for your last payment (or, if it was an annual membership tagged on to a current membership, I suppose the two orders that add up to a stil current/just expired membership). If you do have a Pay Now you can use it to renew,