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PC Subscription Problems
Posted: 23 May 2012 02:11 PM   [ Ignore ]
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I cannot find any way to renew PC membership in my account section.  I saw there is a way to add the PC monthly membership to my cart but it only adds the first month’s version with a pc discount.  Also I know I have thirty days from the expiration to renew.  Will I still be able to access the PC forum during that time?

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Posted: 23 May 2012 09:01 PM   [ Ignore ]   [ # 1 ]
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What about this one? http://www.daz3d.com/shop/platinum-club-annual-membership?options=cart

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Posted: 24 May 2012 12:21 AM   [ Ignore ]   [ # 2 ]
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Now they are both full price.  I just want the 7.95 version so I can extend it one more month.

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Posted: 29 May 2012 05:44 PM   [ Ignore ]   [ # 3 ]
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Miss Bad Wolf - 24 May 2012 12:21 AM

Now they are both full price.  I just want the 7.95 version so I can extend it one more month.

Same here. Just want it to re-new.

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Posted: 29 May 2012 08:05 PM   [ Ignore ]   [ # 4 ]
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I was set up to be automatically renewed each month for Platinum club. I did not change that setting, but now I’m no longer a Platinum club member. What happen? Do I have to sign up again?

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Posted: 29 May 2012 08:19 PM   [ Ignore ]   [ # 5 ]
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Let me see if I can get hold of someone to correct that.

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Posted: 29 May 2012 11:47 PM   [ Ignore ]   [ # 6 ]
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fixmypcmike - 29 May 2012 08:19 PM

Let me see if I can get hold of someone to correct that.

thanks

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Posted: 30 May 2012 12:57 AM   [ Ignore ]   [ # 7 ]
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I’m having a problem with my Platinum Club membership aswell.
I got an emailed invoice yesterday for the monthly charge but this morning, no PC prices & I can’t access the members only forum.
Tried to check my account to see what’s happening, but I can’t get past the log in screen.


2 weeks into the site upgrade & still having problems - not impressed & a little bit worried.

UPDATE: managed to get into my account.
The $7.95 monthly charge from yesterday is showing in my itemised order history but according to my subscriptions my membership expired yesterday

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Posted: 30 May 2012 02:51 AM   [ Ignore ]   [ # 8 ]
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I Have the same problem,
I have automatic renewed membership for Platinum club,
I got an email the 27/05 from paypal for the monthly charge,
but I no longer have access to the Platinum Club, and I see
no informations about my subscription on my account page
no PC prices & I can’t access the members only forum.

Can you help me?

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Posted: 30 May 2012 05:34 AM   [ Ignore ]   [ # 9 ]
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Just noticed my PC subscription didn’t renew automatically. It says it has expired and I don’t want that. I read in the forums here that PC membership would continue as usual…

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Posted: 30 May 2012 06:28 AM   [ Ignore ]   [ # 10 ]
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Have flagged this up with someone who may be able to help, but it is still only about 6:15 am in DazLand.

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Posted: 30 May 2012 08:52 AM   [ Ignore ]   [ # 11 ]
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I have the same problem.  It is showing my Platinum club membership has expired, (was set to auto renew each month),also I cannot access the members only forum. 
Please advise. 
Thank you,
Julie

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Posted: 30 May 2012 09:12 AM   [ Ignore ]   [ # 12 ]
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Same here. Automatic renewal didn’t work. I dididn’t check yet if I was charged for it though.

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Posted: 30 May 2012 09:23 AM   [ Ignore ]   [ # 13 ]
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Same problem here, this is getting real screwy, I hope they figure this out I was going to wait a month to see how things go but DAZ has made that decision for me. Totally messed up.

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Posted: 30 May 2012 10:21 AM   [ Ignore ]   [ # 14 ]
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Have merged two thread about this issue into one thread in Nuts an Bolts, as it will be easier to find there,

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Posted: 30 May 2012 01:37 PM   [ Ignore ]   [ # 15 ]
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My membership also expired.  My membership was set to automatically renew each month.  At least I still have have $6.00 USD platinum voucher.

The price for the monthly subscription is now $7.95 at the Daz Store.  I tried to add the subscription to my cart, but I saw this message:

Selected date is not valid for specified period

  How do I select a date?  I am using Mozilla Firefox.  I do not see any option to select / click a date.


Edit: Thanks chohole for trying to help us with the situation regarding our Platinum Club subscriptions.

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