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Cannot uninstall DS 4.5.1.6

ruekakaruekaka Posts: 317
edited December 1969 in Daz Studio Discussion

Hi everybody!

I try to install DAZ Studio Pro, Version 4.5.1.56, 32Bit on WinXP, but an error occurs while the Setup application tries to uninstall the previous version:

There has been an error.
Error running E:\Programs\DAZ\DAZStudio4/Uninstallers/Remove-DAZStudio4_Win32.exe --mode unattended --unattendedmodeui minimalWithDialogs : Program ended with an error exit code
The application will exit now.

The previous upgrades (to 4.5.0.114 and 4.5.1.6) worked without problems.

If I start the application Remove-DAZStudio4_Win32.exe direct I get an error message that I propably do not have the rights to access the device, directory or file.

- No other application is running
- I download the setup again, same error.
- I restart my PC without network connection and stop my Antivirus (FSecure), same error.
- If FSecure is active I get a message that the application is blocked, but I allowed the execution, but also the same error occurs.

Does anybody seen this before and/or has any idea how to solve this?

Any hint is wellcome.

Comments

  • Richard HaseltineRichard Haseltine Posts: 29,639
    edited December 1969

    Go to c:\Program Files\DAZ 3D\DAZStudio4\Uninstallers and remove Remove-DAZStudio4_Win64.exe and Remove-DAZStudio4_Win64.dat. That should allow the new version to install.

  • ruekakaruekaka Posts: 317
    edited December 1969

    Thanks for that tip. It worked.

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