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New User with Download Problems
Posted: 08 June 2012 06:56 AM   [ Ignore ]   [ # 46 ]
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I’ve reset ok several times in Itemised History but when you say you found them in your list under “C” which list is that as I can only find my wishlist ? The file will still be available though eventually as I’m really anxious to start, that is once I’ve understood everything so hope there’s a good instruction manual.

Sounds like all they problems I allus ‘as too on market days wot wi’ auctioneer goin’ on such….tongue rolleye

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Posted: 08 June 2012 07:01 AM   [ Ignore ]   [ # 47 ]
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jsma2012 - 08 June 2012 06:56 AM

I’ve reset ok several times in Itemised History but when you say you found them in your list under “C” which list is that as I can only find my wishlist ? The file will still be available though eventually as I’m really anxious to start, that is once I’ve understood everything so hope there’s a good instruction manual.

Sounds like all they problems I allus ‘as too on market days wot wi’ auctioneer goin’ on such….tongue rolleye


Click on “My Account” right up at the top of the scren at teh right,  takes you to My dashboard. In the menu on the left you will see “Itemised Order history”, click on that and it will show you all the files you have purchased so far.

The downloads for the free software offer won’t actuall show up in there though, only items that you take through the checkout.

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Posted: 08 June 2012 11:40 AM   [ Ignore ]   [ # 48 ]
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chohole - 08 June 2012 06:22 AM

I think they may be in the process of changing files to the newere zip format, and it is throwing up the errors because you are trying to download the older format file, which actually no longer exists as such,

Any further news on the situation and progress please as the files are very much needed….??

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Posted: 08 June 2012 11:56 AM   [ Ignore ]   [ # 49 ]
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Have you tried resetting your downloads, in order to see if this time round you get a zip file instead of the dpc.exe.

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Posted: 08 June 2012 12:08 PM   [ Ignore ]   [ # 50 ]
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Yes but unfortunately still nothing. Thanks.

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Posted: 08 June 2012 12:20 PM   [ Ignore ]   [ # 51 ]
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So it is not changing the files in your Downloadable products ?

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Posted: 08 June 2012 12:34 PM   [ Ignore ]   [ # 52 ]
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No not yet….

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Posted: 08 June 2012 01:11 PM   [ Ignore ]   [ # 53 ]
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Strange. OK I purchased the hair some time ago, when it first came out, so it wasn’t already in my downloadable products. On reset I got a file which is just called 5815.zip  (I only reset the hair, not all of the items you have. )

I don’t know quite what too suggest now. It may be time for you to submit a support ticket to sales dept, although I wwanr you they are a bit stressed at the moment.

You MAy or nmay not have realsied that you became a member of the Daz3D community at a very complicated time. cool smirk

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Posted: 08 June 2012 01:32 PM   [ Ignore ]   [ # 54 ]
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chohole - 08 June 2012 01:11 PM

Strange. OK I purchased the hair some time ago, when it first came out, so it wasn’t already in my downloadable products. On reset I got a file which is just called 5815.zip


Another thing that needs to be fixed.  Some people don’t install everything right away.  A file name with just a number is not intuitive at all.  On the couple that I downloaded so far, I put the product title into the file name in the Save dialog before saving it.


Dana

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Posted: 08 June 2012 01:44 PM   [ Ignore ]   [ # 55 ]
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I’ve started a bug report asking for better naming:  https://bugs.daz3d.com/view.php?id=47003

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Posted: 08 June 2012 01:57 PM   [ Ignore ]   [ # 56 ]
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Thank you.  Sad that it has to be requested, though.  long face


Dana

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Posted: 08 June 2012 02:34 PM   [ Ignore ]   [ # 57 ]
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chohole - 08 June 2012 01:11 PM

Strange. OK I purchased the hair some time ago, when it first came out, so it wasn’t already in my downloadable products. On reset I got a file which is just called 5815.zip  (I only reset the hair, not all of the items you have. )

I don’t know quite what too suggest now. It may be time for you to submit a support ticket to sales dept, although I wwanr you they are a bit stressed at the moment.

You MAy or nmay not have realsied that you became a member of the Daz3D community at a very complicated time. cool smirk

Thanks, yes I’ve already submitted one so hopefully something soon….

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Posted: 08 June 2012 02:51 PM   [ Ignore ]   [ # 58 ]
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OK.  Has your wild weather died down any?  Up here the wind is getting a bit annoying. We live in an old cottage which has been renovated to make it open plan downstairs, with the front door opening straight out to the front garden from the main room. The wind is in just the right direction to make the letterbox rattle in the gusts, which has the catlings running around trying to find out whether someone is really going to come in, or something is going to come through the letter box.

They are typical catlings, eternally curious at everything that is going on.

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Posted: 08 June 2012 03:36 PM   [ Ignore ]   [ # 59 ]
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Still gusting pretty heavily from the South West but the barometer’s gone up from about 980mbs to about 1007mbs in the last couple of hours and the forecast is much calmer tomorrow and for the rest of the week, though the usual mix of rain and sun till next Tuesday when another lot’s due. Usual thing a big high stuck over the Azores so until it moves more of the same unfortunately. Sounds a bit exposed where you are, I’m in one of the valleys running off the Moors so we don’t get too much wind even if there is no mobile signal. Clear nights you can see the lights of Swansea or Cardiff not sure which, which makes it a bit surprising that Exmoor’s been given a clear skies award !

http://www.telegraph.co.uk/earth/environment/8818770/Exmoors-night-sky-given-protective-status.html

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Posted: 08 June 2012 03:52 PM   [ Ignore ]   [ # 60 ]
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Yeah they are hoping to get it for Brecon as well

http://www.bbc.co.uk/news/uk-wales-17316599

I find it quite amazing up here, as although we can see the lights right down the valley, compared to where I used to live it is great, can see starts at night, well on clear nights,  something we could never do living near London.

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