Digital Art Zone

 
   
2 of 4
2
New User with Download Problems
Posted: 07 June 2012 02:51 PM   [ Ignore ]   [ # 16 ]
Active Member
Avatar
RankRank
Total Posts:  282
Joined  2012-06-03

chohole - 07 June 2012 02:32 PM

That is very strange.  Are you downloading itt from “Your downloadable items” in your account dashboard.
Yes

I will normally get a download screen up from there which asks me if I want to save the file.

This is what I was expecting too but being the first order I wasn’t sure….

What browser are you using ? 
Firefox

It may work better if you try downloading it using another browser
Will try Explorer next

Or it maybe that your AV is throwing you up an Error, which AV do you use,

Zone Alarm security suite, I don’t think so as it has always warned me every time of anything out of the ordinary.

BTW you did make certain you were downloading the correct file, as you will have several files, and if you are using poser you only need the one with the   dpc.exe suffix.
Yes just the pc. exe alone for all three downloads.

Also are you using a PC or a MAc, that would make a difference, If you are a Mac then you need the one that   dpc.zip as a suffix.     
PC Windows XP

 Signature 

“Those curious locks so aptly twin’d,
Whose every hair a soul doth bind.”
Thomas Carew 1595 ~ 1640

Profile
 
 
Posted: 07 June 2012 03:09 PM   [ Ignore ]   [ # 17 ]
Active Member
Avatar
RankRank
Total Posts:  282
Joined  2012-06-03

Just tried openng it with Explorer but Zone Alarm as it always does stepped in and did a safety check. It then said it wanted to do a heuristic scan and immediately said delete it as they wouldn’t be able to protect my computer if I proceeded which I did.

No idea why ZA didn’t check the file in Firefox though.

 Signature 

“Those curious locks so aptly twin’d,
Whose every hair a soul doth bind.”
Thomas Carew 1595 ~ 1640

Profile
 
 
Posted: 07 June 2012 03:16 PM   [ Ignore ]   [ # 18 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  15238
Joined  2003-10-09

OK, Now I am going to ask you which product it is that you are trying to download. 

THis is a genuine question, because there are some of the older installers that are thrwoing up problems, but not normally on download, unless you have your AV level cranked up really high.

My AV doesn’t like the older installers, even though I have installed them before with no problems, some AVs have upped their heuristic scan levels to paranoia

 Signature 

Chohole’s Space        Neil’Vs Freebies and stuff        E Summer Bryce Rendering Challenge        July Freebie Challenge
My DAZ 3D Gallery    11915

Profile
 
 
Posted: 07 June 2012 03:28 PM   [ Ignore ]   [ # 19 ]
Active Member
Avatar
RankRank
Total Posts:  282
Joined  2012-06-03

Celestial Hair V4
CELESTIAL JEWELS
Celestial Master Pak

 Signature 

“Those curious locks so aptly twin’d,
Whose every hair a soul doth bind.”
Thomas Carew 1595 ~ 1640

Profile
 
 
Posted: 07 June 2012 03:38 PM   [ Ignore ]   [ # 20 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  13574
Joined  2003-10-09

A heuristic scan means it’s looking for “odd” aspects, not that it’s matching it against actual threats. While you shouldn’t dismiss such things, you should check the file with another security tool - for example, Malware Bytes has an on-demand scanner that should interfere with ZA - as heuristic scans are likely to throw up false positives.

 Signature 

DAZ Studio Frequently Asked Questions

Index of free DAZ Studio scripts and plugins list

Profile
 
 
Posted: 07 June 2012 03:57 PM   [ Ignore ]   [ # 21 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  15238
Joined  2003-10-09

And they are indeed an older model, so older installers.  Whic are the ones that modern AV’s are tending to go paranoid on for some reason.

 Signature 

Chohole’s Space        Neil’Vs Freebies and stuff        E Summer Bryce Rendering Challenge        July Freebie Challenge
My DAZ 3D Gallery    11915

Profile
 
 
Posted: 07 June 2012 04:07 PM   [ Ignore ]   [ # 22 ]
Active Member
Avatar
RankRank
Total Posts:  282
Joined  2012-06-03

Thank you. Is that why it’s not showing Save only Run ? And being a total beginner to the 3d world anyway what should I do next to open the file ?

 Signature 

“Those curious locks so aptly twin’d,
Whose every hair a soul doth bind.”
Thomas Carew 1595 ~ 1640

Profile
 
 
Posted: 07 June 2012 04:24 PM   [ Ignore ]   [ # 23 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  15238
Joined  2003-10-09

Well as someone who totally trusts Daz 3D I would disable my AV for a few minutes, while I downloaded the fies.


With the AV I use, I can tell it to ignore it’s definition of a unknown file or whtever it calls it,  and to download anyway,

 

I actually have those files, and can assure you there is nothing wrong with them.

 Signature 

Chohole’s Space        Neil’Vs Freebies and stuff        E Summer Bryce Rendering Challenge        July Freebie Challenge
My DAZ 3D Gallery    11915

Profile
 
 
Posted: 07 June 2012 04:54 PM   [ Ignore ]   [ # 24 ]
Addict
RankRankRankRank
Total Posts:  5198
Joined  2005-04-16
chohole - 07 June 2012 02:32 PM

Also are you using a PC or a MAc, that would make a difference, If you are a Mac then you need the one that   dpc.zip as a suffix.


Not necessarily…I’ve gotten a couple of PC zip files the other day.  I was so happy to see them!  They were the only choices for the particular product(s).


Dana

 Signature 

Old post count: 7511

Profile
 
 
Posted: 07 June 2012 04:55 PM   [ Ignore ]   [ # 25 ]
Active Member
Avatar
RankRank
Total Posts:  282
Joined  2012-06-03

Oh I’m more than happy with the files thanks it’s just that it’s all new and very unfamiliar territory. Not only that as I’d already partially downloaded them all previously in Firefox without ZA automatically appearing, their subsequent Explorer warning which I ignored this time round wasn’t a bother either.

Unfortunately however even in Explorer it’s again still the same as Firefox as it’s still showing the same Run or Cancel option only with no Save option at all as before. With nothing then happening after clicking on Run….??

 Signature 

“Those curious locks so aptly twin’d,
Whose every hair a soul doth bind.”
Thomas Carew 1595 ~ 1640

Profile
 
 
Posted: 07 June 2012 04:57 PM   [ Ignore ]   [ # 26 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  15238
Joined  2003-10-09

OK, can we postpone this coversation now, and take it up again in the morning, as it is nearly midnight, and I have been here since 10:00am this morning.

 Signature 

Chohole’s Space        Neil’Vs Freebies and stuff        E Summer Bryce Rendering Challenge        July Freebie Challenge
My DAZ 3D Gallery    11915

Profile
 
 
Posted: 07 June 2012 05:10 PM   [ Ignore ]   [ # 27 ]
Active Member
Avatar
RankRank
Total Posts:  282
Joined  2012-06-03

Good idea I’ve been on here most of the day too, away most of tomorrow but catch up later. Thanks for your kind help….

 Signature 

“Those curious locks so aptly twin’d,
Whose every hair a soul doth bind.”
Thomas Carew 1595 ~ 1640

Profile
 
 
Posted: 08 June 2012 03:08 AM   [ Ignore ]   [ # 28 ]
New Member
Avatar
Total Posts:  23
Joined  2005-02-20

I’m having the same problem. Daz needs a search for the “itemized order history.” I’ve purchased nearly 2,000 products. I can’t find anything.

Profile
 
 
Posted: 08 June 2012 03:40 AM   [ Ignore ]   [ # 29 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  15238
Joined  2003-10-09
novelist999 - 08 June 2012 03:08 AM

I’m having the same problem. Daz needs a search for the “itemized order history.” I’ve purchased nearly 2,000 products. I can’t find anything.

No your problem is not the same.

 


Itemised order Hisotry is shown alpabeticaly, apart from maybe the first few items, which have a non alphabet symbol prefix.

 Signature 

Chohole’s Space        Neil’Vs Freebies and stuff        E Summer Bryce Rendering Challenge        July Freebie Challenge
My DAZ 3D Gallery    11915

Profile
 
 
Posted: 08 June 2012 04:09 AM   [ Ignore ]   [ # 30 ]
Active Member
Avatar
RankRank
Total Posts:  282
Joined  2012-06-03
jsma2012 - 07 June 2012 05:10 PM

Good idea I’ve been on here most of the day too, away most of tomorrow but catch up later. Thanks for your kind help….

Had to cancel trip due to bad weather. As I’m really anxious to get on with things, and why as a beginner I was therefore using Poser Debut on their 30 day free trial basis, I’ve decided to go for one of their regular packages instead. Obviously I’m still very anxious to receive my order so presumably I’ll need to go to another forum, do you know which one ?

Thanks for all your help !

 Signature 

“Those curious locks so aptly twin’d,
Whose every hair a soul doth bind.”
Thomas Carew 1595 ~ 1640

Profile
 
 
   
2 of 4
2