That is very strange. Are you downloading itt from “Your downloadable items” in your account dashboard.
I will normally get a download screen up from there which asks me if I want to save the file.
This is what I was expecting too but being the first order I wasn’t sure….
What browser are you using ?
It may work better if you try downloading it using another browser
Will try Explorer next
Or it maybe that your AV is throwing you up an Error, which AV do you use,
Zone Alarm security suite, I don’t think so as it has always warned me every time of anything out of the ordinary.
BTW you did make certain you were downloading the correct file, as you will have several files, and if you are using poser you only need the one with the dpc.exe suffix.
Yes just the pc. exe alone for all three downloads.
Also are you using a PC or a MAc, that would make a difference, If you are a Mac then you need the one that dpc.zip as a suffix.
PC Windows XP
Just tried openng it with Explorer but Zone Alarm as it always does stepped in and did a safety check. It then said it wanted to do a heuristic scan and immediately said delete it as they wouldn’t be able to protect my computer if I proceeded which I did.
No idea why ZA didn’t check the file in Firefox though.
A heuristic scan means it’s looking for “odd” aspects, not that it’s matching it against actual threats. While you shouldn’t dismiss such things, you should check the file with another security tool - for example, Malware Bytes has an on-demand scanner that should interfere with ZA - as heuristic scans are likely to throw up false positives.
Oh I’m more than happy with the files thanks it’s just that it’s all new and very unfamiliar territory. Not only that as I’d already partially downloaded them all previously in Firefox without ZA automatically appearing, their subsequent Explorer warning which I ignored this time round wasn’t a bother either.
Unfortunately however even in Explorer it’s again still the same as Firefox as it’s still showing the same Run or Cancel option only with no Save option at all as before. With nothing then happening after clicking on Run….??
Good idea I’ve been on here most of the day too, away most of tomorrow but catch up later. Thanks for your kind help….
Had to cancel trip due to bad weather. As I’m really anxious to get on with things, and why as a beginner I was therefore using Poser Debut on their 30 day free trial basis, I’ve decided to go for one of their regular packages instead. Obviously I’m still very anxious to receive my order so presumably I’ll need to go to another forum, do you know which one ?