Platinum Membership not working

Geminii23Geminii23 Posts: 1,118
edited December 1969 in New Users

Ok, this is really annoying. So I have the PC and my last payment should carry me through to Feb. 25 according to my automatic renewals. But I am no longer able to access the Members Only forum and anytime I log in and use the Store it is as if I no longer am a PC member.

What the heck DAZ?!


  • FixmypcmikeFixmypcmike Posts: 17,300
    edited December 1969

    You'll need to submit a ticket to Sales Support, only they can fix the problem.

  • th3Digitth3Digit Posts: 16,648
    edited February 2013

    they are very quick too, within half a day but maybe not on the weekend
    I have a lot of respect for the support staff dealing with this glitchy site

    Post edited by th3Digit on
  • Richard HaseltineRichard Haseltine Posts: 42,007
    edited December 1969

    Make sure you include the order and/or transaction details for you last renewal payment.

  • Geminii23Geminii23 Posts: 1,118
    edited December 1969

    Yeah. I actually submitted two tickets since the first one I forgot to include my last payment order number. But if they do not work on the weekends then it'll just have to wait till Monday.

Sign In or Register to comment.