Next time it happens, click the section at the bottom of that window “view problem details”
click and drag inside the area which opens up, and select all the text,. then Hit CTRL+C (Copy)
then “close the program”,.
make a new text document, and hit CTRL+V (paste) and save the file as “crash.txt” (or something like that)
that info will give some idea of what’s actually happening.
For reporting bugs, you need to go to Mantis and set up a new user name / password (if you haven’t done that already)
Once you’re in mantis.
Technically speaking a bug is something which happens repeatedly for many people on many systems,.
so, if this is happening using Carrara 18.104.22.168 ,.. and it’s only happening on your system, then it’s more likely that there’s some other issue which is causing carrara to crash on your system, but we’d need a lot more info to try to track it down what’s causing it.
I know you’ve had issues with the C8 and the beta recently, and reinstalled those,.
Q: Is this happening on both C8 and the beta, ...or just C8. ?
Q: did you uninstall / remove any plug-ins in the Carrara / Extensions folder ?
or is this a fresh, clean install.
Q: any other issues happening with your computer, or any other software ?