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Fix the Browser issue of seeing someone elses name
Posted: 12 June 2012 11:38 AM   [ Ignore ]   [ # 151 ]
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Yeah, as I’ve mentioned before elsewhere, the store pages seem to be working properly for me until I log out, then when I get returned to the home page the old ‘wrong name and wishlist’ reappears, but usually the same name these days…...

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Posted: 12 June 2012 11:52 AM   [ Ignore ]   [ # 152 ]
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Cymbidium - 12 June 2012 11:38 AM

Yeah, as I’ve mentioned before elsewhere, the store pages seem to be working properly for me until I log out, then when I get returned to the home page the old ‘wrong name and wishlist’ reappears, but usually the same name these days…...

This issue should be clearing up in the next few days. The web team has seen great improvements and this should be cleared up as the pages are updated. Many are seeing the problem resolved. I was seeing it as well and with a hard refresh on the page, the issue was gone.

Thanks for your patience.

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Posted: 12 June 2012 12:21 PM   [ Ignore ]   [ # 153 ]
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I have not see the “Not John Doe?” issue for a good week…until five minutes ago. Was different this time though as after being auto logged out on the forums, I went to the My Accounts store page to log out, and when I clicked the “Log In” link I was directed to the DAZ homepage with a “Not John Doe?” showing at the top. Had to click that stranger’s My Account in order to reach a Log In Page.


Don’t need a reply to this, am just passing on that information to the team working on the codes.

Cheers and good luck!

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Posted: 12 June 2012 12:28 PM   [ Ignore ]   [ # 154 ]
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DAZ_bfurner - 12 June 2012 11:52 AM
Cymbidium - 12 June 2012 11:38 AM

Yeah, as I’ve mentioned before elsewhere, the store pages seem to be working properly for me until I log out, then when I get returned to the home page the old ‘wrong name and wishlist’ reappears, but usually the same name these days…...

This issue should be clearing up in the next few days. The web team has seen great improvements and this should be cleared up as the pages are updated. Many are seeing the problem resolved. I was seeing it as well and with a hard refresh on the page, the issue was gone.

Thanks for your patience.

Thanks for the reply! smile  Strangely, when I logged out just now I didn’t get that problem, so maybe fixes are percolating through as we speak….....LOL  I’m so pleased to hear that real progress is being made - knew things would get better and I thank you all for your patience and perseverance!!

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Posted: 12 June 2012 12:30 PM   [ Ignore ]   [ # 155 ]
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DAZ_bfurner - 12 June 2012 11:52 AM

...this should be cleared up as the pages are updated. Many are seeing the problem resolved. I was seeing it as well and with a hard refresh on the page, the issue was gone.


Just noticed something else, probably related to the same need of a page update.


I logged out just now and it was correct even on logoff, but after a short pause I get redirected to:
http://www.daz3d.com/shop/


...and that seems to be where it’s picking the name up from.  So, I cleared everything and went direct to that URL with a clean cache this time, and guess what, the name was still there without ever having logged in or out on this current cache.  Looks like it’s fixed on the logout, but it’s when we get directed to that shop URL, that’s when the name gets replaced with the mystery person.  Certainly on my system my cache has nothing to do with it, but it does look like that shop URL has been cached at DAZ’s end.  It comes up even when visiting the URL on a fresh cache.

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Posted: 12 June 2012 01:59 PM   [ Ignore ]   [ # 156 ]
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I’m still seeing names.  I can empty my cache, delete all my cookies, and remove my entire browsing history—still seeing names.  Problem has not been fixed.

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Posted: 12 June 2012 02:30 PM   [ Ignore ]   [ # 157 ]
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I cleaned out both C&C, and am seeing other names again.  :(

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Posted: 12 June 2012 02:44 PM   [ Ignore ]   [ # 158 ]
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Last Minute Update:
Now it is working correctly for me, even on a new cache and going directly to the store URL.


That is now though, so by the time you read this it might have changed again.

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Posted: 12 June 2012 02:57 PM   [ Ignore ]   [ # 159 ]
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Yeah, I take back my celebrating post… -_-

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Posted: 12 June 2012 03:12 PM   [ Ignore ]   [ # 160 ]
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This tip worked for a couple of days, but now the problem has returned

:-(

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Posted: 12 June 2012 03:44 PM   [ Ignore ]   [ # 161 ]
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Gwythion - 12 June 2012 03:12 PM

This tip worked for a couple of days, but now the problem has returned

:-(

It is indeed back.

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Posted: 12 June 2012 03:53 PM   [ Ignore ]   [ # 162 ]
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Just tested again, still fine for me, I wonder if it’s a locale thing somewhere along the line.


Richard mentioned that it’s not browser dependent, so what else does that leave, locale?
Anyway, UK here and it’s still working for me at time of posting.

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Posted: 12 June 2012 06:02 PM   [ Ignore ]   [ # 163 ]
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I have not seen someone else’s name for several days now (as they say, knock on wood, whatever in the hell that means), but it still sometimes asks if I am me.

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Posted: 12 June 2012 06:20 PM   [ Ignore ]   [ # 164 ]
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RCDeschene - 12 June 2012 02:57 PM

Yeah, I take back my celebrating post… -_-


Yeah, me too.

I can confirm that at least one way it happens is after the forum logs you out and you can’t get back in without logging out from your account, the next time you visit the store all these strangers show up. I had one name on the main page, and another on the new products page.

 

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Posted: 12 June 2012 08:39 PM   [ Ignore ]   [ # 165 ]
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...yea still totally borked.  Clicked on the newsletter link for the weekly freebie and I’m one person.  On the Daz3Dhome Tab I’m another.


Gahhhh!!!!! I feel like I’m going Sybil Dorsett here…

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