I’m afraid I can only manage to read the forums occasionally, and for only very short periods of time, so I’ve got totally lost in this.
Before the store and forum change, I was a PC member, monthly subsciption, with the next month’s payment due some time after the change.
After the store and forum change, My subscription was showed as Expired, even though we weren’t at the date shown for the next due payment. I saw no PC prices in the store. For a few days I saw the Members Only forum in the Forum’s list and could browse to it, but then it disappeared from the forum page, and tryinhg the link to it in the Community menu I got a not authorized error message.
I opened a support ticket about it. Got a generic reply, but then after a few days my status in My subsciptions went to being active with the date of the next payment extended, However for several days after, I still had no access to the Members forum. The store pages sometimes showed PC prices, sometimes didn’t. when i went to a PC club item page, it sometimes showed the full price sometimes the 1.99, quite independently of which the listing showed. The process seemed entirely random when visting the pages for the same item on different days.
Recently the members forum reappeared and started letting me in again, and the PC prices started appearing consistently in the store. But after just a day of that, although my forum access is currently continuing along with the PC prices appearing for me in the store., Under My Subsciptions it has gone back to showing the status as Expired, with a Next Delivery of 6/23/12 and nothing under Next Payment.
I am just completely lost, and just am not able to read enough now to try to catch up. What is the situation? Am I in the same state as other members where I can expect it to be fixed? Or should I be writing yet another support ticket? And am I correct we still aren’t supposed to have our monthly 6 dollars yet, or have I missed that being sorted?
Given that i still haven’t got part of the one thing I’ve bought since the store change, over two weeks since I bought it and despite numerous exchanges with support I’m really inclined to give up on the DAZ store amd forums completely, at least for a month or two. I’ve seen websites have a few glitches after a major change before, but I never imagined a web based business could possibly mess up even a fraction as badly and totally as DAZ have; and I never imagined it would take them so long to sort it out if they did.