Adding this here as well…it was added to my thread I have going in the Commons but since these things are both being discussed here I am going to post it here for those that may have missed it (Though I urge you all to bookmark this thread or subscribe to it, or just check the first post in it occasionally for the most up to date info http://www.daz3d.com/forums/viewthread/115/):
ALL THOSE HAVING PC MEMBERSHIP ISSUES, PLEASE READ:
From Britney Creek:
For all paying PC Membership previous to Magento, you have seen numerous errors with your PC Membership. We have found a resolution for these issues.
You will see an order for your Membership being charged $1 of store credit that you did not make. This is correct. DAZ issued $1 to your account and made an order for your Membership again for you. Once this has been done, you will no longer see any issues with your PC Membership. If until this has been done to your account, you miss any sales, please let us know, we will take care of that for you.
Thank you for your patience.
UPDATE FOR THOSE THAT STILL HAVE PENDING CUSTOMER SERVICE TICKETS:
From Britney Creek:
We have our hands full, but we are working as fast as we can to get all of our Tickets resolved, and customers happy. Tickets will be all caught up and answered by Friday. I will make sure that happens. Thank you so much for your patience.
On this second post about being caught up by Friday, this was the ETA before they found out what was causing the issues with Platinum Club which has put that estimated time frame back a little I believe as part of Customer Service I believe got re-tasked to that so that issue and the tickets on that issue could be resolved. As stated in my previous post, I will check on Monday and get an update to see how things are going but please rest assured Customer Service has been working hard to get both the PC Issues resolved as well as to catch up on the tickets that fell behind and we thank you for your patience as they work through these things. It is greatly appreciated