I could kiss you, Mr Bowen. You just identified a pattern in this mess.
If the moderator could make a note, I have the same name come up on my account every time I log in. SO instead of just deleting the name, you might want to take not for a pattern.
Mr Bowen - 08 June 2012 04:57 PM
No Daz, I am not xxx and why can I not find my Platinum Club status. Your website had no issues taking my monthly fee today, though.
It looks like I’m joining the rest of you. My PC Membership was good until July 21, 2013, but it now says that it expired & the new date is listed as June 8, 2013! At least it’s good to know I’m not alone. Misery loves company as the old saying goes.
I also got a notice that I was unsubscribed to the newsletter & the PC Newsletter is no longer listed in my account.
Sigh. I’m expired now also. My end date is correct, but status expired, and I can’t see the PC forum. But the store shows 1.99 “special” prices— I’m too afraid to buy anything from a system so messed up.
I also got a notice that I was unsubscribed to the newsletter & the PC Newsletter is no longer listed in my account.
Me too. Also the notice had a link to “newsletter subscription” ... but the link is not exactly working (requires authentication, which I apparently do not have). I also got the $1 dummy pc annual membership and had my actual membership expired. For some strange reason though the dummy membership account is due to expire a year from now - not even close to the ACTUAL expiration date I’ve paid for. Apparently now getting almost a year free, so ain’t gonna write a ticket about it.
Facepalming over the profound professionalism shown by DAZ.
It’s not so much a line as a grumbling mob. Mine is like yours. Monthly (although it’s actually annual), good until May 2013, but expired. Yet I can see all the prices correctly (I think) and I have access to the Members Only forum. Whacked!
Well I have to say that they acted very fast with my account. I discovered yesterday by chance that my PC Sub had ‘expired’, despite the real expiry date being Sept 2013 and sent off a support request. Don’t know whether that request had been looked at, but when I checked my email this morning there were two from Daz - one saying I’d cancelled my newsletter sub (which seems to happen as a consequence of either the erroneous expiration or the new subscription being created by Daz) and one advising me of the $1 GC, and Annual sub renewal order, which was mentioned by the admin as would be the solution Daz employed. I am now subscribed for one year from yesterday and though this means I have somehow to recover three remaining months, this is eminently better than being ‘expired’.
I can only thank them for being so prompt in my case and I’m sure they are trying to get around all those who have been erroneously ‘expired’ as quickly as they can. Also I fancy that the store has been much more stable today and I’ve managed to make a purchase and download without any probs whatsoever, staying ‘myself’ throughout (well at least until I logged out…and was taken back to a cached home/shop page) so hopefully things will improve faster from hereon in.
I have been only the monthly subscription for a long time. I show the correct date for my next payment, but also show expired. DAZ, please fix the PC club BEFORE you charge me another month. I’ve heard they are going to extend people a month, but that does nothing for those of us on the monthly subscription.
Add me to the list that shows an Expired membership even though it’s not due to expire until November. I can, however, still view the PC only thread and still show $1.99 for PC items.
Mine is like yours. Monthly (although it’s actually annual), good until May 2013, but expired. Yet I can see all the prices correctly (I think) and I have access to the Members Only forum. Whacked!
I discovered yesterday by chance that my PC Sub had ‘expired’, despite the real expiry date being Sept 2013 and sent off a support request. Don’t know whether that request had been looked at, but when I checked my email this morning there were two from Daz - one saying I’d cancelled my newsletter sub (which seems to happen as a consequence of either the erroneous expiration or the new subscription being created by Daz) and one advising me of the $1 GC, and Annual sub renewal order, which was mentioned by the admin as would be the solution Daz employed. I am now subscribed for one year from yesterday and though this means I have somehow to recover three remaining months, this is eminently better than being ‘expired’. 
