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Why can’t I pay PC Annual with Paypal?
Posted: 11 January 2013 05:43 AM   [ Ignore ]
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Hi,

I wanted to buy PC Annual, and I reject credit cards. A time ago, I could purchase PC Annual with paypal, but now I can’t. Why?

Thanks for answers.

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Posted: 11 January 2013 06:03 AM   [ Ignore ]   [ # 1 ]
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Moved to the Commons.

Some people have got round this by using PayPal to buy a Gift Certificate, and then using the GC to buy the Annual membership.

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Posted: 11 January 2013 02:12 PM   [ Ignore ]   [ # 2 ]
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Be careful with that.  I was just informed by Daz3D support that you can no longer purchase PC Memberships or Gift Cards with Store Credit anymore. 

-MJ

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Posted: 11 January 2013 02:31 PM   [ Ignore ]   [ # 3 ]
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MJ007 - 11 January 2013 02:12 PM

Be careful with that.  I was just informed by Daz3D support that you can no longer purchase PC Memberships or Gift Cards with Store Credit anymore. 

-MJ

So thats me out then.

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Posted: 11 January 2013 02:45 PM   [ Ignore ]   [ # 4 ]
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I assume the inability to use PayPal for the PC membership is due to some rule PayPal has, akin to their “no porn” rule?  Before the switch to the new webstore, you could use PayPal for the PC membership.

Given the choice of giving DAZ my CC info or letting my membership lapse, I’d have to let my membership lapse, even though I’d really rather not.  (I bought an annual membership back before the store changed over, and it will be expiring soon.)

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Posted: 11 January 2013 02:47 PM   [ Ignore ]   [ # 5 ]
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I pay for my Rendo membership using Paypal no problem, I think Daz are just convinced that everyone has a credit card and to be honest after the recent problems I wouldn’t use one even if I could.

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Posted: 11 January 2013 03:30 PM   [ Ignore ]   [ # 6 ]
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dragonlady_ramoth - 11 January 2013 05:43 AM

Hi,

I wanted to buy PC Annual, and I reject credit cards. A time ago, I could purchase PC Annual with paypal, but now I can’t. Why?

Thanks for answers.

You could also get a PayPal Credit Card…they are free. Its basically just like a credit card that is hooked to your bank account only this is attached to PayPal. I’m pretty sure just about anyone with a PayPal account can get one (though not positive) I do know I have one. Might be an option. As for the exact issue with PayPal, I am not positive. I “believe” the new cart system and Paypal don’t want to play nice with each other and that is the issue but as I am not positive I forwarded the thread to someone else who should be able to more accurately answer your question smile

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Posted: 11 January 2013 03:33 PM   [ Ignore ]   [ # 7 ]
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Hm… maybe DAZ actually don’t want people without a credit card in the PC for some reason?

*turns around and yells “Hey, turn down the X-Files theme, would you? I can’t understand my own conspiracy theory here…. *

.
.
.

Anyways, kidding aside, PayPal does offer support for subscriptions. So if DAZ don’t accept that, it is likely a reaon on their end. Maybe PayPal charges them a higher cut of the proceedings than the credit card billing provider does and thus would eat in to their profits?

Anyways, my PC is good until mid-february. If no non-credit card solution is possible by then, it is my ticket out of the PC. *shrugs*

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Posted: 11 January 2013 03:38 PM   [ Ignore ]   [ # 8 ]
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Unfortunately mine runs out in 2 days, I really do think that Daz don’t want their long term customers anymore perhaps we are more trouble than we are worth.

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Posted: 11 January 2013 03:55 PM   [ Ignore ]   [ # 9 ]
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Hello Everyone,

PayPal can be used on all purchases on our site, except PC Memberships. PayPal will no longer allow payment for the PC Memberships. We apologize for this change. This was not a DAZ change but a change from PayPal. If you cannot use a credit card for the PC Membership, you can purchase a Gift Card via PayPal for the amount of the Annual or Annual Renewal only (Monthly can only be paid for via credit card), you would send sales your Gift Card order number, we would then apply the gift card to your Annual Membership for you.

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Posted: 11 January 2013 04:05 PM   [ Ignore ]   [ # 10 ]
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[email protected] - 11 January 2013 03:55 PM

Hello Everyone,

PayPal can be used on all purchases on our site, except PC Memberships. PayPal will no longer allow payment for the PC Memberships. We apologize for this change. This was not a DAZ change but a change from PayPal. If you cannot use a credit card for the PC Membership, you can purchase a Gift Card via PayPal for the amount of the Annual or Annual Renewal only (Monthly can only be paid for via credit card), you would send sales your Gift Card order number, we would then apply the gift card to your Annual Membership for you.

Thank you for the clarification, I don’t have a credit card someone let me use theirs last month but after the recent problems I doubt very much they will be prepared to let me use it again. I guess as I can’t afford the Annual membership I won’t be able to renew.
I’m glad that Rendo don’t seem to have the same problems with Paypal.

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Posted: 11 January 2013 04:05 PM   [ Ignore ]   [ # 11 ]
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[email protected] - 11 January 2013 03:55 PM

Hello Everyone,

PayPal can be used on all purchases on our site, except PC Memberships. PayPal will no longer allow payment for the PC Memberships. We apologize for this change. This was not a DAZ change but a change from PayPal. If you cannot use a credit card for the PC Membership, you can purchase a Gift Card via PayPal for the amount of the Annual or Annual Renewal only (Monthly can only be paid for via credit card), you would send sales your Gift Card order number, we would then apply the gift card to your Annual Membership for you.

You do realize that you could lessen the burden on your support team if you just allowed gift certs/store credit to be used on PC Annual Renewals like it used to in be the past, don’t you? And that is something PayPal shouldn’t have any say in… this seems to be a purely homegrown issue.

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Posted: 11 January 2013 04:08 PM   [ Ignore ]   [ # 12 ]
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odd, paypal pays my monthly subscription

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Posted: 11 January 2013 04:14 PM   [ Ignore ]   [ # 13 ]
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As announced in August, if you are currently paying via PayPal for your PC Membership, Annual or Monthly, the payments will not be sent to us to apply to your Membership, and you are at risk of losing your PC Status. Please cancel your PayPal subscription via PayPal account. You will then need to purchase the Monthly Membership via credit card, send us the order number via sales ticket, we will refund you the difference.
The new site (Magento) does not allow gift cards to be applied to the Membership as it must have a payment method that allows a renewal, which is why we can only do the Annual Membership manually. This would have to happen each year.

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Posted: 11 January 2013 04:15 PM   [ Ignore ]   [ # 14 ]
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The Gift Card option is not through PayPal. Simply paid for on DAZ by your PayPal payment method.

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Posted: 11 January 2013 04:22 PM   [ Ignore ]   [ # 15 ]
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Something still seems odd, since as others have mentioned, sites like Rendo still let you use PayPal to pay for their membership.

And forcing people to go through customer support for the annual membership renewal is still placing an extra burden on your customers.  This just drives people away, which I’m sure is not what you want.  In this day and age, with the way websites get hacked left and right (even those that have done “all the right things” to shore up their security), many people, myself included, simply are not willing to give out our CC info any more.

Could you integrate with Amazon Payments if you can’t get this to work with PayPal?

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