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WiFi Network Adapter troubles… anyone have experience with this?
Posted: 10 January 2013 10:51 AM   [ Ignore ]
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Hi all,

I’ve been fighting with my network adapter for quite a while now.  The darn thing will shut off and it’ll be a bear to get it back on.  I believe it may be a conflict, or it may be a hardware issue.

I’m using an Intel Centrino N WiMax 6150

I’d really like to know if anyone could point me in the right direction to start tracking down this issue… I’ve tried to find support out and about, and… well, it’s not exactly easy to find it, so I’m asking you guys smile

Thanks all.

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Posted: 10 January 2013 11:52 AM   [ Ignore ]   [ # 1 ]
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I don’t have an answer for you but whenever I have a problem I use google. There are gadzillion support forums out there which cover specific products. Use the exact product name but precede that with a short description of the problem. Your search term will be large but you’ll usually find some info within the first couple of returned pages and not just places to purchase. The info you glean can help you make your search specific.

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Posted: 10 January 2013 12:21 PM   [ Ignore ]   [ # 2 ]
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If this is on a windows machine:
If I’m not mistaken there has been a update for Intel wireless recently (Nov-Dec 2012)
(optional update list, windows update)

If you have the problem prior to that, check it out, this could solve the problem.

if you did install this update: That could be the problem, maybe it is not fully compatible with your card.

Ether way:  the problem might be fixed or created by this update.

Other things you could try:

Reset you settings of this card to basic, maybe something else is wrong.
Reset you bios settings


Just thinking out loud here wink

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Posted: 10 January 2013 12:22 PM   [ Ignore ]   [ # 3 ]
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Built in…right?

Have you tried the latest drivers (motherboard and network)?  From laptop manufacturer or Intel directly?  (I hope not Windows Update…NEVER let WU install driver updates…EVER!)

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Posted: 10 January 2013 12:55 PM   [ Ignore ]   [ # 4 ]
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Have you tried turning off the power managment for the adapter?

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Posted: 10 January 2013 12:57 PM   [ Ignore ]   [ # 5 ]
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Cluricaun - 10 January 2013 12:55 PM

Have you tried turning off the power managment for the adapter?

No, I have not!  How do you do that?

I’m running an ASUS U56K Laptop i5 with Windows 7, by the way.

MJC, WU doesn’t update this driver.  I did go and instal Intel Wireless Proset software, and it’s helped some, but hasn’t resolved the issue.

I fought to get back online all day Tuesday, but couldn’t get my network adapter to re-appear.  I gave up on it Wednesday, and it magically re-appeared last evening…

And just now, it crapped out again :(

Very frustrating.

Safeunderdark, according to Intel, I have the latest driver that I installed after I started experiencing problems.

Product Detected Intel® Centrino® Wireless-N + WiMAX 6150
Current Driver Installed 15.3.1.0
Current Intel® PROSet/Wireless WiFi Connection Utility Installed

Safeunderdark - 10 January 2013 12:21 PM

Other things you could try:

Reset you settings of this card to basic, maybe something else is wrong.
Reset you bios settings

I don’t know how to do either.  Can you elaborate?

 

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Posted: 10 January 2013 01:14 PM   [ Ignore ]   [ # 6 ]
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On Windows 7:-

Control Panel -> Network and Sharing Center -> Change adapter settings.
Right click on specific adapter -> Properties.
Click on Configure button.
Select ‘Power Management’ tab.
Make sure ‘Allow the computer to turn off this device to save power’ is NOT checked.

Hope that helps.

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Posted: 10 January 2013 01:36 PM   [ Ignore ]   [ # 7 ]
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Cluricaun - 10 January 2013 01:14 PM

On Windows 7:-

Control Panel -> Network and Sharing Center -> Change adapter settings.
Right click on specific adapter -> Properties.
Click on Configure button.
Select ‘Power Management’ tab.
Make sure ‘Allow the computer to turn off this device to save power’ is NOT checked.

Hope that helps.

It was CHECKED!  I have unchecked it!  Thank you!  I have some inkling that may have been the entire problem!!!!  Thank you!  I will let you know in a couple of days if I experience it again.

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Posted: 10 January 2013 02:42 PM   [ Ignore ]   [ # 8 ]
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wancow - 10 January 2013 01:36 PM
Cluricaun - 10 January 2013 01:14 PM

On Windows 7:-

Control Panel -> Network and Sharing Center -> Change adapter settings.
Right click on specific adapter -> Properties.
Click on Configure button.
Select ‘Power Management’ tab.
Make sure ‘Allow the computer to turn off this device to save power’ is NOT checked.

Hope that helps.

It was CHECKED!  I have unchecked it!  Thank you!  I have some inkling that may have been the entire problem!!!!  Thank you!  I will let you know in a couple of days if I experience it again.

For most laptops, the power settings for ‘unplugged’ are way too ‘quick’ to engage…and often times the ‘plugged in’ settings are just duplicates of the ‘unplugged’...my wife’s laptop started cutting things off after five minutes…and when you are listening to streaming music or watching a video…that 5 minutes is way too short.

Turning it off under the adapter settings prevents the OS from turning the card off at all…tuning the overall power profile will extend the time before the OS will shut it off…I’ve set my wife’s to ‘never’ under the adapter settings.  I’d almost forgotten that she was having that problem, I did it a few hours after she got it.  But be warned…if you do update the device driver, you may have to do it again, as the driver may reset it back to the ‘default’ value.

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Posted: 10 January 2013 03:26 PM   [ Ignore ]   [ # 9 ]
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Unfortunately, I just experienced it again :(  I was truly hoping that was the problem.

The Network Adapter somehow craps out, and shows that it’s still on and enabled.  When I use windows to diagnose it, it “resets” the network adapter.  Sometimes this will delete the driver (apparently, because it dissapears) and sometimes it will simply make it so I have to manually shut down the laptop and go to safe mode,  if the driver is still there, and it’s often not, I can re-enable it in the device manager and log on (at least for a short time)...

Grrr…

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Posted: 10 January 2013 03:32 PM   [ Ignore ]   [ # 10 ]
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wancow - 10 January 2013 03:26 PM

Unfortunately, I just experienced it again :(  I was truly hoping that was the problem.

The Network Adapter somehow craps out, and shows that it’s still on and enabled.  When I use windows to diagnose it, it “resets” the network adapter.  Sometimes this will delete the driver (apparently, because it dissapears) and sometimes it will simply make it so I have to manually shut down the laptop and go to safe mode,  if the driver is still there, and it’s often not, I can re-enable it in the device manager and log on (at least for a short time)...

Grrr…

That’s sounding more and more like a hardware problem…

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Posted: 10 January 2013 03:59 PM   [ Ignore ]   [ # 11 ]
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:(

That’s not exactly surprising you’d say that, but it’s not exactly what I wanted to hear :(

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Posted: 10 January 2013 05:39 PM   [ Ignore ]   [ # 12 ]
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wancow - 10 January 2013 03:59 PM

:(

That’s not exactly surprising you’d say that, but it’s not exactly what I wanted to hear :(

One way to find out…get a cheap USB adapter (there’s a bunch in the $10 range…) and disable the onboard.  If it still drops out then it’s something OS related…but if like I suspect, it doesn’t then you’ll know.

Another way to check (this may not help…it could) it to boot to another OS.  In this case a Linux LiveCD (not sure which ones would support that adapter, without messing around too much…but most modern distros natively support a wide range of network adapters).  If it works, without dropping out, then it’s Windows…if it doesn’t then it’s hardware.  And I’m suspecting it’s hardware….

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Posted: 11 January 2013 06:45 AM   [ Ignore ]   [ # 13 ]
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mjc1016 - 10 January 2013 12:22 PM

Built in…right?

Have you tried the latest drivers (motherboard and network)?  From laptop manufacturer or Intel directly?  (I hope not Windows Update…NEVER let WU install driver updates…EVER!)

A bit sure of yourself aren’t you?  Absolutes don’t always apply.

Yes, I’ve had a few issues with new drivers, mostly video drivers, but for the most part I let Windows do the driver updates until I suspect a problem.  I can’t say I’ve run across any driver other than a video that didn’t work as advertised.  NEVER say NEVER. :-Q

As for the WiFi problem.  Which operating system (XP, Vista, Win7, Win8)?.  Is the Wireless adapter a built-in chip, a circuit card, or a USB plug-in?

If it’s a USB then is the USB socket powered?  I got one laptop that has two powered USB sockets and 1 unpowered socket.

Some USB devices require more power than a single USB socket can deliver.  That’s why there exists “Y” cables so that you can connect one device to two sockets.  (the 2nd connector only has the power lines, no data).

How old is the WiFi adapter?  I’ve had some Linksys adapters that worked great in WinXP but worked sporadically in Win7 even after I got the supposedly Win7 compatible drivers from Linksys.  Gave up and retired them.

Are you running the manufacturer’s configuration panel or are you letting it use the Microsoft Wireless configuration?  If I can’t get the manufacturer’s configurator (they’re often pieces of crap) work right I fall back to the Windows Wireless configuration.

What type of wireless router are you connecting with?  I’ve had Hell’s own time sometimes dealing with some of the cheap routers like Netgear.

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Posted: 11 January 2013 07:15 AM   [ Ignore ]   [ # 14 ]
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hey, try using mac address filtering if your router supports it.
my connection drops when others in the house connect their smartphones etc if i dont use filtering

edit -i mean to see if others connections are interupting yours

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Posted: 11 January 2013 08:49 AM   [ Ignore ]   [ # 15 ]
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OK, so I got off my butt and did some research.

Your device is apparently an Intel internal card.  Probably in a laptop.

A simple Google yields this empathetic reply:
http://communities.intel.com/message/176156

I’ve had one laptop that developed similar problems.  Gave up and bought an external USB adapter rather than deal with opening a customer’s laptop to replace the card (I leave that to professional laptop repair businesses that have insurance).  I’ve opened my own laptops but sweat blood all the way.  A replacement internal network card may only cost $40 but getting a professional to replace it could cost $100 or more.  Unless you have an active warrantee.

You can find tiny USB adaptors these days that only stick out from the laptop about a quarter inch.  Might be worth considering.
Google for “micro usb wireless adapter

One other environmental issue to consider is as implied in the post above this one.  Competition for bandwidth.
There is a free application that graphicly shows the band overlap of your neighboring routers.  If you’re in a busy band you can easily check to see if there is a better band to move to.  Check out: http://en.wikipedia.org/wiki/InSSIDer

The other possibility is to move to a dual band wireless system to try to find a less used transmission band but you’d need a compatible router and adapters in your system.

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I’m sooo confused…  I’ve come to grasp a little of the nature of reality and the answer to life, the universe, and everything.  I even have an inkling as to who and what I am. Auuummmmm…
But please, please, who the hell are you?  And why are you trampling my roses?

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