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Shopping cart mystery
Posted: 28 December 2012 09:34 AM   [ Ignore ]
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Ok, so I just had Percy for genesis magically pop into my cart. Now I don’t need Percy, I don’t want Percy but apparently I now have Percy…\

I admit I should have checked but I never expected stuff to appear in my cart without me actually putting it there…


Is this normal, does this happen a lot because these are mistakes I for one can not afford…

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Posted: 28 December 2012 10:26 AM   [ Ignore ]   [ # 1 ]
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File a support ticket, to sales dept, and request a refund on the product. DAZ 3D has a 30 day refund policy.

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Posted: 28 December 2012 10:32 AM   [ Ignore ]   [ # 2 ]
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chohole - 28 December 2012 10:26 AM

File a support ticket, to sales dept, and request a refund on the product. DAZ 3D has a 30 day refund policy.

I did that, but it’s just… strange.. there really is absolutely no way I put it in my cart so how did it get there?

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Posted: 28 December 2012 10:38 AM   [ Ignore ]   [ # 3 ]
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It is sometimes quite easy to click on an “add to cart” button by mistake. Only takes an inadvertant twitch of the mouse finger whilst browsing down a list of stuff on a thumbnail page

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Posted: 28 December 2012 10:42 AM   [ Ignore ]   [ # 4 ]
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chohole - 28 December 2012 10:38 AM

It is sometimes quite easy to click on an “add to cart” button by mistake. Only takes an inadvertant twitch of the mouse finger whilst browsing down a list of stuff on a thumbnail page

One problem with that is that the product that was added was not on any of the pages I’ve visited…Like I said there is no way I’ve added it since there’s no way I could have not even by accident.

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Posted: 28 December 2012 01:46 PM   [ Ignore ]   [ # 5 ]
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Machieltje - 28 December 2012 10:42 AM
chohole - 28 December 2012 10:38 AM

It is sometimes quite easy to click on an “add to cart” button by mistake. Only takes an inadvertant twitch of the mouse finger whilst browsing down a list of stuff on a thumbnail page

One problem with that is that the product that was added was not on any of the pages I’ve visited…Like I said there is no way I’ve added it since there’s no way I could have not even by accident.

The other way that it could get there…and this would require you knowing for sure that everything you did add got added…that one of the links you did click was wrong.  I’ve seen it happen, elsewhere, before…the most recent time being Rendo’s Christmas gifts, during week 2.

So did something you want not show up in your cart?

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Posted: 28 December 2012 02:06 PM   [ Ignore ]   [ # 6 ]
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mjc1016 - 28 December 2012 01:46 PM
Machieltje - 28 December 2012 10:42 AM
chohole - 28 December 2012 10:38 AM

It is sometimes quite easy to click on an “add to cart” button by mistake. Only takes an inadvertant twitch of the mouse finger whilst browsing down a list of stuff on a thumbnail page

One problem with that is that the product that was added was not on any of the pages I’ve visited…Like I said there is no way I’ve added it since there’s no way I could have not even by accident.

The other way that it could get there…and this would require you knowing for sure that everything you did add got added…that one of the links you did click was wrong.  I’ve seen it happen, elsewhere, before…the most recent time being Rendo’s Christmas gifts, during week 2.

So did something you want not show up in your cart?


Nope, in fact the item I didn’t want only showed up in the last step which is why I confirmed the order without really looking…

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Posted: 28 December 2012 02:13 PM   [ Ignore ]   [ # 7 ]
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Well, anyway it got fixed so no harm done I suppose…

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