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Trojan detected in download file. Great room.
Posted: 25 December 2012 06:09 PM   [ Ignore ]   [ # 16 ]
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Kyoto Kid - 25 December 2012 05:32 PM

...only since the most recent update of Norton did it begin flagging Daz installers for me and then only the latest version of the Daz .exe’s for new content releases. 

When this occurs the message I receive is that it is due to the fact there haven’t been enough Norton users who have downloaded the product yet to establish its “trust” level.  The previous series of installers as well as older ones don’t trigger this alert, nor do .zip files.  I have checked my system with a couple other malware utilities and everything is clean, so it is something in the structure of the .exe file as well as it’s “newness” that causes Norton and other AVs to issue the false positives.

A good example was the Young Teens5 Pro Bundle.  Though all the files use the newest .exe format, by the time I actually got to download everything (the day after I made the purchase) enough other people had already done so to satisfy Norton’s criteria for “trustworthiness” and nothing was flagged. 

The Teens5 situation was in a sense a “perfect storm” of a highly anticipated and long awaited product with a glitch in the site software that allowed it to be purchased as part of the Snowball Bundle deal. At one point during the day the store actually went offline due to server overload.

I have seen it happen with earlier versions of nortons. When scanning it would pick up some of the older files even. I believe the exe file format that they have used is similar to one of the ones that they flagged and that is one of the reasons why it can be picked up, but it is also due to the fact that the files from DAZ are not commonly downloaded as I’ve seen similar messages from the windows/explorer download system.

I think it is very unlikely that DAZ would get infected but I suppose anything is possible and in the end it’s up to the user to decide what they feel comfortable doing. I can only say in the seven years I’ve been downloading files from DAZ I’ve had no problems caused by their downloads.

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Posted: 25 December 2012 08:39 PM   [ Ignore ]   [ # 17 ]
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Pendraia - 25 December 2012 06:00 PM

Thanks Kyoto, that will be really useful!

We really need a sticky thread with this for all the different anti virus software…at leastthe main ones.

Hey Pen, I used to follow the same method as Kyoto does, but recently discovered a slightly faster way.  I’m on Win7 Pro and it slides in a small dialog box that says it’s been removed, and at the bottom of that little dialog box is a link to “See Details” or “View Details” (don’t recall which).  If you click that link it will open one of Norton’s screen’s and at the bottom of that screen is a link to “Options” and the next page has two options, the first being “Restore”.  Click that and you’re all set.

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Posted: 25 December 2012 09:22 PM   [ Ignore ]   [ # 18 ]
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Miss B - 25 December 2012 08:39 PM
Pendraia - 25 December 2012 06:00 PM

Thanks Kyoto, that will be really useful!

We really need a sticky thread with this for all the different anti virus software…at leastthe main ones.

Hey Pen, I used to follow the same method as Kyoto does, but recently discovered a slightly faster way.  I’m on Win7 Pro and it slides in a small dialog box that says it’s been removed, and at the bottom of that little dialog box is a link to “See Details” or “View Details” (don’t recall which).  If you click that link it will open one of Norton’s screen’s and at the bottom of that screen is a link to “Options” and the next page has two options, the first being “Restore”.  Click that and you’re all set.

Thanks Miss B! All hints and tips are welcome…I think it may be worth starting a new thread called Tips and HInts for problems with Anti Virus software. It would make it easier to find for newcomers…would either of you mind if I started a thread and included your hints?

Hugs

Pen

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Posted: 25 December 2012 09:48 PM   [ Ignore ]   [ # 19 ]
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Miss B - 25 December 2012 08:39 PM
Pendraia - 25 December 2012 06:00 PM

Thanks Kyoto, that will be really useful!

We really need a sticky thread with this for all the different anti virus software…at leastthe main ones.

Hey Pen, I used to follow the same method as Kyoto does, but recently discovered a slightly faster way.  I’m on Win7 Pro and it slides in a small dialog box that says it’s been removed, and at the bottom of that little dialog box is a link to “See Details” or “View Details” (don’t recall which).  If you click that link it will open one of Norton’s screen’s and at the bottom of that screen is a link to “Options” and the next page has two options, the first being “Restore”.  Click that and you’re all set.

...yeah, for the time being I’m still in XP32. 

Though, have the new system up and running, just need to deal with a couple configuration issues then I can start installing everything else.

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Posted: 26 December 2012 04:40 AM   [ Ignore ]   [ # 20 ]
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3DProclivity - 25 December 2012 05:04 PM

Just a silly question (sorry left the tin foil at work)... I have never had a problem with DAZ files or any 3D content sold by Rendo, CP, RNDA or otherwise, but I have to ask:

Isn’t it at least possible that antivirus programs could be right about a file on occasion? 

There are a lot of different computers at DAZ, linked to the Internet and probably even each other.  At least one has to believe that files are exchanged, emailed, added to the servers that provide downloads, and so forth.

I would suggest people at least test the file using other software, especially if your antivirus program does not typically react to DAZ installers. 

PS: BTW, I don’t use Norton.  My antivirus has never reacted to a DAZ file before but it squawked about a few freebies I got elsewhere. ANd it was right. lol

Technically “anything is possible” ... that’s one of the reasons people will ask in the forums to see what’s happening for others downloading the same file. Some folk have a ‘sandbox’ to test the files in too.

 

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Posted: 26 December 2012 04:43 AM   [ Ignore ]   [ # 21 ]
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Sweetleaf - 25 December 2012 06:47 AM

So I went to download the great room, and I got my antivirus program pop up a warning:-

Virus or unwanted program ‘TR/Crypt.ULPM.Gen [trojan]’
detected in file \F7aytwTF.exe.part

What do I do next?  My anti-virus program ate it.

Actually I suspect first you’ll need to redownload the file. .part indicates that the download is incomplete.
An incomplete download [esp of an .exe] will trigger warnings because they can bear remarkable resemblance to true problems. [according to my AV]

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Posted: 26 December 2012 04:58 AM   [ Ignore ]   [ # 22 ]
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Don’t froget, if you do redownload the file, before doing so clear your browser cache, otherwsie the partial download can stay in the cahce, and your browser will read that fragment, thus causing further download attempts to fail at the same point.

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Posted: 26 December 2012 10:02 AM   [ Ignore ]   [ # 23 ]
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Pendraia - 25 December 2012 09:22 PM
Miss B - 25 December 2012 08:39 PM
Pendraia - 25 December 2012 06:00 PM

Thanks Kyoto, that will be really useful!

We really need a sticky thread with this for all the different anti virus software…at leastthe main ones.

Hey Pen, I used to follow the same method as Kyoto does, but recently discovered a slightly faster way.  I’m on Win7 Pro and it slides in a small dialog box that says it’s been removed, and at the bottom of that little dialog box is a link to “See Details” or “View Details” (don’t recall which).  If you click that link it will open one of Norton’s screen’s and at the bottom of that screen is a link to “Options” and the next page has two options, the first being “Restore”.  Click that and you’re all set.

Thanks Miss B! All hints and tips are welcome…I think it may be worth starting a new thread called Tips and HInts for problems with Anti Virus software. It would make it easier to find for newcomers…would either of you mind if I started a thread and included your hints?

Hugs

Pen

I have a TIp.

use MS Security Essentials and you won’t get these issues of false reports and it is free and we get regular definition updates via Windows Update. I know many here that use it and I started when it wasn’t free. Only once have I been hit with malware and that was my fault not watching what I was clicking on. smile

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Posted: 26 December 2012 04:39 PM   [ Ignore ]   [ # 24 ]
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Szark - 26 December 2012 10:02 AM
Pendraia - 25 December 2012 09:22 PM
Miss B - 25 December 2012 08:39 PM
Pendraia - 25 December 2012 06:00 PM

Thanks Kyoto, that will be really useful!

We really need a sticky thread with this for all the different anti virus software…at leastthe main ones.

Hey Pen, I used to follow the same method as Kyoto does, but recently discovered a slightly faster way.  I’m on Win7 Pro and it slides in a small dialog box that says it’s been removed, and at the bottom of that little dialog box is a link to “See Details” or “View Details” (don’t recall which).  If you click that link it will open one of Norton’s screen’s and at the bottom of that screen is a link to “Options” and the next page has two options, the first being “Restore”.  Click that and you’re all set.

Thanks Miss B! All hints and tips are welcome…I think it may be worth starting a new thread called Tips and HInts for problems with Anti Virus software. It would make it easier to find for newcomers…would either of you mind if I started a thread and included your hints?

Hugs

Pen

I have a TIp.

use MS Security Essentials and you won’t get these issues of false reports and it is free and we get regular definition updates via Windows Update. I know many here that use it and I started when it wasn’t free. Only once have I been hit with malware and that was my fault not watching what I was clicking on. smile

Thanks Pete! Once Miss B and Kyoto give me the ok I will start a new thread.  Maybe if we’re lucky it will get stickied. This topic comes up on a regular basis…

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Posted: 26 December 2012 04:41 PM   [ Ignore ]   [ # 25 ]
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You don’‘t need an ok to start a new thread so go for it. smile

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Posted: 26 December 2012 04:50 PM   [ Ignore ]   [ # 26 ]
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seconded

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Posted: 26 December 2012 06:27 PM   [ Ignore ]   [ # 27 ]
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chohole - 26 December 2012 04:50 PM

seconded

But is it okay to quote them without permission?

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