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Problems with ART Dungeon
Posted: 16 December 2012 06:18 PM   [ Ignore ]   [ # 16 ]
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TomViola - 16 December 2012 05:27 PM

Hard to answer how big the file is… it generally get up to 284, but I have to hit IGNORE several time befoire then… and it never installs correctly. I

Now I am getting confused ... that sounds like you are having to select Ignore (presumably from a Retry, Abort, Ignore prompt?) during the actual download?
Here are the file sizes quoted by my Win 7 system

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Posted: 16 December 2012 06:18 PM   [ Ignore ]   [ # 17 ]
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What anti virus are you using

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Posted: 16 December 2012 08:08 PM   [ Ignore ]   [ # 18 ]
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I have Comcast as my provider. With them I get Norton anti-virus.

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Posted: 16 December 2012 08:45 PM   [ Ignore ]   [ # 19 ]
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Try shutting of Norton and try reinstall the Dungeon. Norton doesn’t like some DAZ installer

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Posted: 17 December 2012 04:44 AM   [ Ignore ]   [ # 20 ]
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I also offered some other solutions in our thread (I see hubby was in trying to help while I was afk) worse comes to worse, I can send you a zip of the pack if that may be easier to deal with. Not sure why the installer is hanging on you…but one way or another we will get you up and going. So sorry for any inconvenience while we try to help sort this out :(

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Posted: 17 December 2012 05:09 AM   [ Ignore ]   [ # 21 ]
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I would like to try the Zip and hope I have better luck with it.

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Posted: 17 December 2012 05:42 AM   [ Ignore ]   [ # 22 ]
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Don’t put your e-mail address on a public forum unless you want to get spammed

Best to send Ann a PM with your address

Though you havn’t answered many of the questions asked of you? Did you try all the suggested things to try?

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Posted: 17 December 2012 05:44 AM   [ Ignore ]   [ # 23 ]
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Have you actually downloaded the installer, or are you running it from the website? As SimonJM notes, getting the size of a downloaded file is simple and having t locally allows you to retry without burning up your bandwidth.

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Posted: 17 December 2012 07:04 AM   [ Ignore ]   [ # 24 ]
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TomViola - 17 December 2012 05:09 AM

I would like to try the Zip

Sent…let me know if you got it ok smile

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Posted: 17 December 2012 07:05 AM   [ Ignore ]   [ # 25 ]
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PS I removed your email addy from your post now smile

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