Digital Art Zone

TomViola - 16 December 2012 05:27 PM

Hard to answer how big the file is… it generally get up to 284, but I have to hit IGNORE several time befoire then… and it never installs correctly. I

Now I am getting confused ... that sounds like you are having to select Ignore (presumably from a Retry, Abort, Ignore prompt?) during the actual download?
Here are the file sizes quoted by my Win 7 system

What anti virus are you using

I have Comcast as my provider. With them I get Norton anti-virus.

Try shutting of Norton and try reinstall the Dungeon. Norton doesn’t like some DAZ installer

I also offered some other solutions in our thread (I see hubby was in trying to help while I was afk) worse comes to worse, I can send you a zip of the pack if that may be easier to deal with. Not sure why the installer is hanging on you…but one way or another we will get you up and going. So sorry for any inconvenience while we try to help sort this out :(

I would like to try the Zip and hope I have better luck with it.

Don’t put your e-mail address on a public forum unless you want to get spammed

Best to send Ann a PM with your address

Though you havn’t answered many of the questions asked of you? Did you try all the suggested things to try?

Have you actually downloaded the installer, or are you running it from the website? As SimonJM notes, getting the size of a downloaded file is simple and having t locally allows you to retry without burning up your bandwidth.

TomViola - 17 December 2012 05:09 AM

I would like to try the Zip

Sent…let me know if you got it ok

PS I removed your email addy from your post now