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Posted: 14 December 2012 01:13 AM   [ Ignore ]   [ # 16 ]
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Patience55 - 14 December 2012 01:07 AM

Pardon the silly question, but why aren’t we all getting these newsletter offers. I haven’t received one for months.

Everyone who subscribes to it should be getting it. If you have signed up for it and aren’t, I would check you spam filter on your e-mail as even if some newsletters go through sometimes it will catch other ones from the same company. If they aren’t there then I would maybe contact Customer Service so they can look into it. The offers are to everyone though and are posted on the site as well so you are still getting the same offers on the same product whether you get the newsletter or not smile I believe you can also see the newsletter online but I can’t recall where you go to do that off hand.

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Posted: 14 December 2012 01:20 AM   [ Ignore ]   [ # 17 ]
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belovedalia - 13 December 2012 07:48 AM

Thanks for the reply, Daz Ann….

While I appreciate the convenience, it bumps the price up considerably that way… so I will pass this one up.

And Xandy,  agree….. TOTALLY.

Since the new store is lacking a VERY ESSENTIAL feature of listing SALE DATES, Daz ought to include dates in the email AND in a forum thread, and there’s a definite and misleading lack of both. 

Stores MUST advertise sale dates.  I have gone to a store before, with a coupon that had no date, or a sale flyer that had no date, and even if the date past, have successfully argued that the price still applies because they advertised it as still going by NOT listing dates.

Daz really needs to get these issues in place. :S
Blatant misleading of customers by a continued refusal to advertise sale and coupon start and end dates is terribly unprofessional and highly suspicious when it’s continued and perpetuated.

Actually there are a lot of business that don’t list “sale end dates” the biggest company that comes to mind being Amazon.com. As someone who shops there way more then I should, I would tend to agree it can be annoying to not know when a sale will be over but that said the current software here doesn’t have the ability to put it in as far as I know so it;s not about choosing not to but rather not having the ability to unless they hand code it on every page and then the next day hand remove it for every product going on and off sale (which anyone who shops here knows is a lot of products daily) At some point they may possibly get the ability put in but I assume that wouldn’t be till sometime in the future. I will pass on the request and your thoughts on the topic though smile

On the same topic, while it would be really hard for them to do it on every item on sale, they have been putting it in the descriptions on the Buy this Get That Free items. I thought I would point it out incase you have missed it smile (Ignore the color scheme of the store in my screenshot..I used that color this plugin thing cuz the stark white makes me mental LOL)

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Posted: 14 December 2012 06:00 PM   [ Ignore ]   [ # 18 ]
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DAZ_ann0314 - 14 December 2012 01:13 AM
Patience55 - 14 December 2012 01:07 AM

Pardon the silly question, but why aren’t we all getting these newsletter offers. I haven’t received one for months.

Everyone who subscribes to it should be getting it. If you have signed up for it and aren’t, I would check you spam filter on your e-mail as even if some newsletters go through sometimes it will catch other ones from the same company. If they aren’t there then I would maybe contact Customer Service so they can look into it. The offers are to everyone though and are posted on the site as well so you are still getting the same offers on the same product whether you get the newsletter or not smile I believe you can also see the newsletter online but I can’t recall where you go to do that off hand.

Well I’ve been subscribed for months ... even resubscribed a few times to be sure ... I habitually keep an eye on the spam filter, do recall one issue landing there and I pulled it out and reassigned it to the inbox ... as the spam folder is normally ‘empty’ [which I find rather strange] it could be that because of other issues neither one of us are aware of that Daz3d newsletters simply aren’t being mailed out to people ??? who knows these days ... as far as I know your beliefs are mistaken. While the sales pitch may resemble the front page from time to time, no, the newsletters are not online, would that they were. I have looked for them. Others probably have too. Some other stores do post their newsletters online ... and even have a link for those who can’t view their newsletters properly in the email.

Customer Service???

I have read enough in the forum to have the picture that they are rather overworked right now.
I can appreciate that the store doesn’t think keeping customers signed in and having their newsletters delivered ‘somehow’ in a timely fashion to be a high priority. However the time to scour the forums “looking for missed coupons, etc” is drawing to a close.

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Posted: 15 December 2012 12:25 AM   [ Ignore ]   [ # 19 ]
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Actually they are online…here is a link to the last one smile
Newsletter

There used to be a thread where people would post up the links for every but that seems to have disappeared. Ill have to see, maybe one of the CVs would be willing to do and keep a thread for it.

On the spam blocker…there is one usually built into the actual e-mail app you are using (I use Windows Live Mail) and then there is also one usually built in server side through your internet provider or e-mail client like Roadrunner, AT&T, Google Mail, Yahoo etc. Be sure you check both places (and in some cases some services have more then one level of it to boot) I’ve had before where my app hadn’t put anything in spam but then I went to sign into my e-mail physically through my internet providers webmail online access only to find that TONS of e-mail were blocked there and I didn’t even know it. Then looked further and saw due to their default settings there and the fact I never looked there or set it up there, there were also a bunch it was just plain deleting as completely unwanted e-mails without me even knowing it :( Once I changed my settings all was well and I started getting some of the stuff I hadn’t been. May or may not be the case here but worth checking into as I know it happened to me and I hadn’t realized as there didn’t seem to be anything on my end I was blocking and at first glance there didn’t seem to be anything on the mail server till I ended up digging a bit more. :(

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Posted: 15 December 2012 01:37 AM   [ Ignore ]   [ # 20 ]
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DAZ_ann0314 - 15 December 2012 12:25 AM

Actually they are online…here is a link to the last one smile
Newsletter

There used to be a thread where people would post up the links for every but that seems to have disappeared. Ill have to see, maybe one of the CVs would be willing to do and keep a thread for it.

On the spam blocker…there is one usually built into the actual e-mail app you are using (I use Windows Live Mail) and then there is also one usually built in server side through your internet provider or e-mail client like Roadrunner, AT&T, Google Mail, Yahoo etc. Be sure you check both places (and in some cases some services have more then one level of it to boot) I’ve had before where my app hadn’t put anything in spam but then I went to sign into my e-mail physically through my internet providers webmail online access only to find that TONS of e-mail were blocked there and I didn’t even know it. Then looked further and saw due to their default settings there and the fact I never looked there or set it up there, there were also a bunch it was just plain deleting as completely unwanted e-mails without me even knowing it :( Once I changed my settings all was well and I started getting some of the stuff I hadn’t been. May or may not be the case here but worth checking into as I know it happened to me and I hadn’t realized as there didn’t seem to be anything on my end I was blocking and at first glance there didn’t seem to be anything on the mail server till I ended up digging a bit more. :(

thank you grin

Yes if links to the newsletters could be posted in the Commons, that would be nice.

I have triple checked my spam filter settings and everything should be landing in there and staying a month unless I zap ‘em.
When signing up at new websites their confirmation emails often land there and I do have time to move them out so technically it’s working. I’m just not getting the emails from here. The post notifications “usually’ come through ... sometimes days later ... bulk mailings don’t exactly get top priority ... and so even if’/when newsletters might come through, sale could be over. Which is why I ever got into the habit of combing the forums. At any rate, “happy holidays”.

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Posted: 15 December 2012 03:01 AM   [ Ignore ]   [ # 21 ]
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Tonight’s Newsletter:

http://www.daz3d.com/newsletter/2012/special/pa_sale12_15_12.html

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Posted: 15 December 2012 03:09 AM   [ Ignore ]   [ # 22 ]
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OK created a thread you can check that is stickied in the commercial forums:

http://www.daz3d.com/forums/viewthread/13382/

Hope that helps smile

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Posted: 15 December 2012 10:19 PM   [ Ignore ]   [ # 23 ]
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Thank you very much. Now to find where the dog hid the cc and we’re all set wink

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Posted: 17 December 2012 08:48 AM   [ Ignore ]   [ # 24 ]
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Thanks so much for the constant help Ann!

As a suggestion… if we can’t get a sale date put on the items, what about naming the sale categories after the dates? Or having a thread in the commons with first post listing current sale information?  That would be feasible, I think?

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Posted: 17 December 2012 01:24 PM   [ Ignore ]   [ # 25 ]
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belovedalia - 17 December 2012 08:48 AM

Thanks so much for the constant help Ann!

As a suggestion… if we can’t get a sale date put on the items, what about naming the sale categories after the dates? Or having a thread in the commons with first post listing current sale information?  That would be feasible, I think?

I will run it past marketing smile I am not positive what all they have planned or what their time permits, but I will definitely make them aware of the suggestion smile

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Posted: 17 December 2012 01:53 PM   [ Ignore ]   [ # 26 ]
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Ann that’s all I could ask for. Thank you as always for hearing us out and making awesome stuff that caters to our 3D whims. Heh.

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Posted: 17 December 2012 02:47 PM   [ Ignore ]   [ # 27 ]
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belovedalia - 17 December 2012 01:53 PM

Ann that’s all I could ask for. Thank you as always for hearing us out and making awesome stuff that caters to our 3D whims. Heh.

Done..just forwarded on the idea smile

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