The new store stinks rant and 14063_SupersuitBootsBelt_v1.0_trx zip file is bad
The mac version of this zip file is trashed and will not expand. I tried the FixDaz.app that Kendall Sears so kindly provided. It did not fix the issue. When will a fixed version of my purchase be provided?
Through all of this disastrous new store debacle I have been silent waiting for you to get your act together DAZ. I'm still waiting. I do not think I have ever seen a more complete foul up in a business roll out... ever. It is bad enough that the new store has only a small portion of the functionality of the old store. But even the poor little shadow of the well functioning store that you had doesn't even work.
You allowed the new store's lack of functionality to change your established business models (platinum club coupons), BOGO, etc, thus alienating your best customers. We still have not seen our June PC coupon. The new terms on the PC Coupon also stink. I do not want to only use the coupon on the few DAZ Originals. I want to be able to use all $6.00 on multiple purchases if I want, not use it or lose it on one purchase. If you can' get the coupon to work just lower the monthly cast of PC membership or give us an all the time discount. This present solution stinks.
The new store problem seems to be that you are delivering bad product that will not install. There are multiple defective zips of paid product that your customers are downloading right now and the only response I've seen so far is a kind effort of another customer. Thanks Kendall ! Where is DAZ's response to this? When will we get working product? Why should we have to rely on third party solutions to get working product that we paid for? Do you even see anything wrong with this?
The new supersuit contains shaders (all of the fur shaders) that are incompatible with the released version of Daz Studio. No notice in the messed up store's product page that DAZ studio 4.ver.47 will not open any files saved with these shaders. No announcements in the Commons from DAZ that there is a problem with them. No... you just let us waste hours of work creating files that are corrupt. Then when they don't work we have to read through every stinking post on the forum because even a simple function like search does not work on the new forum.
The DAZ solution is to download and use a beta version that breaks all third party software. So I am expected to lose functionality one way or the other? Nice choice for me. Why are you selling product that is not compatible with the released version of your own software?
It was nice to see that DAZ appeared to finally fix Decimator for the Mac with DS 4.5. It has only been a wait of almost a year. I had to put at least one positive note in here.
I cannot imagine what you expected to gain with this new web store roll out. It could not have been any functionality improvements. It is very obvious to all of your customers the you were sold a "pig in a poke." And since all this kind of "stuff" rolls down hill, all of your loyal customers get the pig also. I have not seen ONE single positive thing from this new store from a customer's prospective. What was in it for us? What advantage at all was gained by this move?
What in the world were you people thinking? Did you even do any testing at all? Any? We should not have to suffer for your very poor choice in storefront software. Either fix it quickly or roll back to the store that actually worked. We want the great DAZ we were used to back. This slowly disintegrating ball of disaster just does not cut it.
I am still a very loyal fan of DAZ, it's products, and especially the fine folks that work there. But, Please, please, get it together soon. (not DAZ soon either)