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Customer support
Posted: 06 December 2012 01:45 AM   [ Ignore ]
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On average - how long should it take for customer support to get back to me. I cannot register my legal copy of Carrara after updating as the serial code has become invalid. I sent a help request over 24 hours ago and am still waiting. I’m right in the middle of a job and need it resolved ASAP.

I had a similar problem at the start of the year but the issue was resolved within hours.

Any help most welcome.

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Posted: 06 December 2012 04:29 AM   [ Ignore ]   [ # 1 ]
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Thread from Customer service is here, if it helps   http://www.daz3d.com/forums/viewthread/12763/

This Thread moved out of the welcome forum to the Commons.

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Posted: 06 December 2012 05:10 AM   [ Ignore ]   [ # 2 ]
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Thanks for that info.
Z

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