Digital Art Zone

Download issues
Posted: 29 November 2012 05:56 AM   [ Ignore ]
New Member
Total Posts:  1
Joined  2012-11-29

Purchased Daz Studio today, clicked Download (remain 4) nothing happens, clicked Download, (remaining 3) now I have 2 downloads remaining and NOTHING is being downloaded… attempted to download Help Doc… message this file cannot be downloaded… Oh well, lucky it was free…
Ps. Impossible to Submit a ticket as well…

Posted: 29 November 2012 07:00 AM   [ Ignore ]   [ # 1 ]
Total Posts:  15583
Joined  2003-10-09

Can we have a little more information.

Are you using a Mac or a PC and what OS are you using. Also which Browser do you use.

Can you show a screen shot of your “Your Downloadable Products” screen so we can see which files you have there.


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Posted: 29 November 2012 08:05 AM   [ Ignore ]   [ # 2 ]
Total Posts:  7776
Joined  2009-05-14

and don’t worry about running out of downloads, you can always reset it in your Intemised Order History section of your Account page.



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