It probably did - the frustration people are facing is that Daz never ever said WHEN the coupon would expire, despite people asking again and again and again.. But it was given a week ago, so I’d bet it is expired by now.
It probably did but the frustration is not just that they never said when it would expire. The crux of the matter is that the coupon never worked properly or, if it did, it did not work properl for long. Not even 24 hours..
Besides that Kevin said that the clock on the coupon expiring would begin ONCE it was working correctly. So, the clock never really started. THAT is the frustration. I could have used it once but then had an issue with the cart not letting me see the payment data after I deleted an item. So I want the coupon regardless of how long ago it was offered. It is not my fault I did not get the discount. It is the dang website. lol And I’m sure DAZ understands that headache. This website changeover has given THEM a migraine.
I m still expecting the awesome sales you promise to compensate the Migration problems !
I want to get into a shopping spree and feel I saving tons of money!
Yeah, what he said.
They better wait with that sale until the site is working correctly…................
Still can’t see my wishlist and like things are going my monthly voucher will go to waste because almost every item released is for Genesis and I don’t use Daz studio so there is nothing to purchase.
Like things are going now there is no use in staying on as a member.
I just spoke with the DAZ sales department about the coupon. It finally applied but didn’t give me a discount. lol
They sent an email to Kevin with my ticket # and the current issue.
Be patient folks. I know it is frustrating. I am frustrated too—with these website issues, not so much with DAZ. They have always made it right in the end and I’m sure they will now. Just need time to put out all these dang fires.
Have voucher balances simply disappeared? When can we expect to see them again and will unused vouchers be re-instated (as we haven’t been able to use them!)?
Unused vouchers from the old store should have been converted to store credit (equivalent of Gift Certificates) in the new store. The new system doesn’t support Vouchers as such.
Unused vouchers from the old store should have been converted to store credit (equivalent of Gift Certificates) in the new store. The new system doesn’t support Vouchers as such.
Then I can’t tell what was a voucher and what was my store credit, as PA dashbaords are another thing that doesn’t work.
And what will happen to the monthly PC $6 - will this just lump into store credit too? Are there no expiry dates any more?
I am feeling very uncomfortable that this is not transparent or well explained.
Unused vouchers from the old store should have been converted to store credit (equivalent of Gift Certificates) in the new store. The new system doesn’t support Vouchers as such.
Then I can’t tell what was a voucher and what was my store credit, as PA dashbaords are another thing that doesn’t work.
And what will happen to the monthly PC $6 - will this just lump into store credit too? Are there no expiry dates any more?
I am feeling very uncomfortable that this is not transparent or well explained.
The monthly PC $6 will be issued as a coupon that need to entered into the shopping cart prior to checkout. I asked the same question a while back and that is what I was told. Having the balances from the old site transferred into Store Credit was a nice bonus, since that should release the restrictions and expiration that would normally be on those funds.
