A thought occurred to me that I am surprised nobody has mentioned yet…the word stable, and the reason for moving to this new software. With the in-house web crew working on this thing endlessly, will it not be only a matter of time until it is a mish-mash of spaghetti that resembles that previous site, with the stability a fading pipe dream?
Actually I thought about it, but I thought that might be a low blow.
Kicking a man when he’s down.
Wait a minute! By that standard, this whole thread, and many others, are doing that very thing!
The very first thing I’d have done after something that was allegedly “thoroughly tested” and was fine, and then turned into Nightmare on Elm St. after moving to live servers, is to call the manufacturer of the canned software and asked “WTF?” What did we do wrong? Do you have some kind of clue for us? It is the first step, rather than try to fix something that wasn’t broken just hours before.
But I have to wonder, did they get a package that included support? Or did they get the Community Edition, which costs nothing but time and effort, but comes with no support?