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Trying to buy help
Posted: 22 November 2012 02:41 PM   [ Ignore ]
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I am trying to purchase two set’s of Ron’s brushes and I am getting this message The maximum quantity allowed for purchase is 1.
Nothing is going into my cart any idea’s what is happening?

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Posted: 22 November 2012 02:43 PM   [ Ignore ]   [ # 1 ]
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Cookie confusion, usually - ie it’s already in your cart (somewhere), just that you’re not allowed to see it.

EDIT: Try Chohole’s method below first!

Logout from the website, restart your browser, login again and see if the “Cart (1)” shows up.  If not, logout again and delete all your *daz3d.com-related cookies, and try once more.

(there may be simpler ways of solving this problem - but it’s happened to me once or twice in recent months - and a cookie flush helped >_<).

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Posted: 22 November 2012 02:44 PM   [ Ignore ]   [ # 2 ]
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You possibly put them into you cart without being fully logged into the store.

Make sure you are logged in to your store account, then add another random product, You should then see the other products appear in your cart, and can edit it to remove the unwanted one.

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Posted: 22 November 2012 02:48 PM   [ Ignore ]   [ # 3 ]
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Thank you both will try both smile

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Posted: 22 November 2012 03:01 PM   [ Ignore ]   [ # 4 ]
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Try it my way first, less traumatic than removing cookies.

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Posted: 22 November 2012 03:11 PM   [ Ignore ]   [ # 5 ]
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chohole - 22 November 2012 03:01 PM

Try it my way first, less traumatic than removing cookies.

That worked a treat thank you chohole very much, I appreciate both of your help smile

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Posted: 22 November 2012 03:28 PM   [ Ignore ]   [ # 6 ]
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Glad to hear it worked (^_^)d.

btw my first thought when I saw the subject line was “Oh? there’s a new product called ‘help’? I didn’t notice that on the New Releases… I wonder what it is…” wink

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Posted: 22 November 2012 03:36 PM   [ Ignore ]   [ # 7 ]
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I had this problem too, but I added another random item to my cart, and all the others showed up.

Edit: just noticed that this was chohole’s advice. I add my voice to the chorus.

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Posted: 22 November 2012 03:40 PM   [ Ignore ]   [ # 8 ]
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M F M - 22 November 2012 03:28 PM

Glad to hear it worked (^_^)d.

btw my first thought when I saw the subject line was “Oh? there’s a new product called ‘help’? I didn’t notice that on the New Releases… I wonder what it is…” wink

lol…My dad alway’s said I should of been born blonde…Sorry to anyone blonde :(:)

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Posted: 22 November 2012 03:41 PM   [ Ignore ]   [ # 9 ]
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chohole - 22 November 2012 02:44 PM

You possibly put them into you cart without being fully logged into the store.

Make sure you are logged in to your store account, then add another random product, You should then see the other products appear in your cart, and can edit it to remove the unwanted one.

this way worked for me, think i must have logged into the forum first wink

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Posted: 22 November 2012 05:22 PM   [ Ignore ]   [ # 10 ]
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I do not find removing cookies traumatic
unless they crumble before I get them into my mouth and make a mess
but then the cats eat them.

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Posted: 22 November 2012 05:24 PM   [ Ignore ]   [ # 11 ]
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wendy♥catz - 22 November 2012 05:22 PM

I do not find removing cookies traumatic
unless they crumble before I get them into my mouth and make a mess
but then the cats eat them.

or you dunk them in coffee and they break apart into the mug wink

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Posted: 22 November 2012 05:35 PM   [ Ignore ]   [ # 12 ]
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meooouw

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Posted: 22 November 2012 05:37 PM   [ Ignore ]   [ # 13 ]
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yup, I snuck it away, when you playing with the string wink

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