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Error in mailout - Marrakesh Souks 2012 upgrade
Posted: 16 November 2012 12:39 AM   [ Ignore ]   [ # 31 ]
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Byrdie and Kodiak3D: you have to have bought the “Marrakesh Souks” - either by itself or in the “Marrakesh Anniversary Bundle”.

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Posted: 16 November 2012 01:01 AM   [ Ignore ]   [ # 32 ]
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Kerya - 16 November 2012 12:39 AM

Byrdie and Kodiak3D: you have to have bought the “Marrakesh Souks” - either by itself or in the “Marrakesh Anniversary Bundle”.

Thanks for fielding that one Kerya smile

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Posted: 16 November 2012 01:10 AM   [ Ignore ]   [ # 33 ]
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Jack Tomalin - 16 November 2012 01:01 AM
Kerya - 16 November 2012 12:39 AM

Byrdie and Kodiak3D: you have to have bought the “Marrakesh Souks” - either by itself or in the “Marrakesh Anniversary Bundle”.

Thanks for fielding that one Kerya smile

You are up again? Don’t you sleep?
*hands out tea*

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I like Bryce, DazStudio, Poser and Vue ... in alphabetical order. And I would probably like Carrara too, if I could find the time to become acquainted with it. Peace?
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Posted: 16 November 2012 01:19 AM   [ Ignore ]   [ # 34 ]
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Kerya - 16 November 2012 01:10 AM
Jack Tomalin - 16 November 2012 01:01 AM
Kerya - 16 November 2012 12:39 AM

Byrdie and Kodiak3D: you have to have bought the “Marrakesh Souks” - either by itself or in the “Marrakesh Anniversary Bundle”.

Thanks for fielding that one Kerya smile

You are up again? Don’t you sleep?
*hands out tea*

Awh, thanks!

Well I’m in the UK, so it’s 7.20am.  Like to get an early start, especially since I’m actually leaving the house this weekend so need to a few loose ends sorted before we leave. smile

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Posted: 16 November 2012 09:17 AM   [ Ignore ]   [ # 35 ]
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got the 80% off email, just double checked my itemized order history, no sign of marrakesh anything in my list. :s

regards,
waningmoon

ps. i did sign up @ jack’s website for the newsletter

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Posted: 16 November 2012 03:15 PM   [ Ignore ]   [ # 36 ]
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waningmoon - 16 November 2012 09:17 AM

got the 80% off email, just double checked my itemized order history, no sign of marrakesh anything in my list. :s

regards,
waningmoon

ps. i did sign up @ jack’s website for the newsletter

Disregard it, then smile

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Posted: 16 November 2012 04:17 PM   [ Ignore ]   [ # 37 ]
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I got my e-mail ,and I got my update and I have to say thank you very much for the work you put into this update well worth paying a bit for.

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Posted: 20 November 2012 12:14 PM   [ Ignore ]   [ # 38 ]
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got the email
tried the buy
got no discount
because I never bought it in the first place.
——
I was hoping it was a glitch in the system… that it delivered the email and might deliver the deal…
———
Poor proofreading on Daz’s part, should have said “IF you purchased”.
——-
But it seems logical Daz could put anything they want on sale as long as they paid the artist the proper fee?
——-
Any mis-sales generated are Daz’s fault not Jack’s—- long ago when I ran my publishing company, if I told someone the job was XX and lost money because I misread the cost of something in the job, not the fault of the company I got the supplies from but mine and I ate the cost.
——————-
Sadly, I only see about 50 people who posted about this
Were there others who just paid full price after the discount didn’t post?
Or was there just a shortage of people ordering?

 

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Posted: 20 November 2012 12:19 PM   [ Ignore ]   [ # 39 ]
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carrie58 - 16 November 2012 04:17 PM

I got my e-mail ,and I got my update and I have to say thank you very much for the work you put into this update well worth paying a bit for.

Thanks! Much appreciated smile

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Posted: 20 November 2012 12:23 PM   [ Ignore ]   [ # 40 ]
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alanbard - 20 November 2012 12:14 PM

got the email
tried the buy
got no discount
because I never bought it in the first place.
——
I was hoping it was a glitch in the system… that it delivered the email and might deliver the deal…
———
Poor proofreading on Daz’s part, should have said “IF you purchased”.
——-
But it seems logical Daz could put anything they want on sale as long as they paid the artist the proper fee?
——-
Any mis-sales generated are Daz’s fault not Jack’s—- long ago when I ran my publishing company, if I told someone the job was XX and lost money because I misread the cost of something in the job, not the fault of the company I got the supplies from but mine and I ate the cost.
——————-
Sadly, I only see about 50 people who posted about this
Were there others who just paid full price after the discount didn’t post?
Or was there just a shortage of people ordering?

I’m going to have make sure things are done differently for the Kingdom of Marrakesh re-release.. if we go through the same again I’ll….

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Posted: 20 November 2012 07:28 PM   [ Ignore ]   [ # 41 ]
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alanbard said:

...

Any mis-sales generated are Daz’s fault not Jack’s—- long ago when I ran my publishing company, if I told someone the job was XX and lost money because I misread the cost of something in the job, not the fault of the company I got the supplies from but mine and I ate the cost.
——————-
Sadly, I only see about 50 people who posted about this
Were there others who just paid full price after the discount didn’t post?
Or was there just a shortage of people ordering

I decided not to try and argue about it. I paid the standard discounted price and bought the Marrakesh Souks 2012.

I agree with Jack’s earlier comment that it would be a pity if the erroneous e-mail makes people ignore the genuine 30% saving on offer. I think it’s an exccellent product and well worth the price.

 

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Posted: 21 November 2012 12:19 AM   [ Ignore ]   [ # 42 ]
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Thanks a lot, appreciated smile

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Posted: 15 December 2012 04:40 PM   [ Ignore ]   [ # 43 ]
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Is it still possible to get the percent off if you bought the bundle previously, or is it just for intro period?

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Posted: 16 December 2012 02:41 AM   [ Ignore ]   [ # 44 ]
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It should still in place - so give it a go and see.  If not, I’ll put a request in to DAZ smile

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Posted: 16 December 2012 05:43 PM   [ Ignore ]   [ # 45 ]
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It’s not working. On the other hand, the new Kingdom of Marrakesh 2012 worked perfectly for me.

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