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SITE UPDATES, ANNOUNCEMENTS, AND CUSTOMER SERVICE INFORMATION
Posted: 22 July 2012 11:53 AM   [ Ignore ]   [ # 721 ]
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foxylady - 22 July 2012 11:38 AM

Now I have another purchase that will not download.  Since it is Sunday, there is no one there to release it.  Why does Daz do this on the weekends when there is no help if we need it?

It was NOT safe to go back in the water again.

If it appears in your Itemized Order History, reset it, that usually unsticks it.

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Posted: 22 July 2012 12:02 PM   [ Ignore ]   [ # 722 ]
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fixmypcmike - 22 July 2012 11:53 AM
foxylady - 22 July 2012 11:38 AM

Now I have another purchase that will not download.  Since it is Sunday, there is no one there to release it.  Why does Daz do this on the weekends when there is no help if we need it?

It was NOT safe to go back in the water again.

If it appears in your Itemized Order History, reset it, that usually unsticks it.

Frank,

I tried that.  I still get an error.  Attached is a copy of said error.  I have tried several times so far.  Before and after resetting the downloads.

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Posted: 22 July 2012 12:48 PM   [ Ignore ]   [ # 723 ]
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Try using a different browser - you can install Firefox or Chrome without making it your default if you prefer IE.

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Posted: 22 July 2012 01:39 PM   [ Ignore ]   [ # 724 ]
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I tried using my husband’s computer.  He has Firefox.  It still will NOT download.

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Posted: 24 July 2012 11:47 AM   [ Ignore ]   [ # 725 ]
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Don’t know if this has been brought up before (I’m not reading this lot), but the DAZ newsletters and emails are screwed-up really bad.
The formatting is all over the place, has been for some time now.

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Posted: 24 July 2012 12:43 PM   [ Ignore ]   [ # 726 ]
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Yes the newsletters have been a bit of a mess. The issue has been reported and currently the best way to view them is by clicking on view in browser.

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Posted: 24 July 2012 12:45 PM   [ Ignore ]   [ # 727 ]
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Frank0314 - 24 July 2012 12:43 PM

Yes the newsletters have been a bit of a mess. The issue has been reported and currently the best way to view them is by clicking on view in browser.

Frank,

That does not work all the time.  In fact, the first time it worked for me was the newsletter sent today “Ruths Redemption‏”.

 

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Posted: 24 July 2012 12:47 PM   [ Ignore ]   [ # 728 ]
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In regard to the downloading problem I was having above, it did not work until the next day and only with Firefox.  It would not work Sunday with IE, Firefox or Chrome.

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Posted: 24 July 2012 12:58 PM   [ Ignore ]   [ # 729 ]
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Works juts fine for me in FF. I view them all that way.

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Posted: 24 July 2012 01:02 PM   [ Ignore ]   [ # 730 ]
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Could it possibly that your ISP was experiencing any difficulties. I say this because on Sunday I experienced almost 24 hours of internet problems, which did stem from my ISP. Obviously not going to be the same ISP as you use, but it is just a thought. Although my ISP deemed the problem solved by 10:00am Monday morning (our time) Iit was still not possible to get a stable download until I reset my router.

Just a thought

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Posted: 25 July 2012 01:40 AM   [ Ignore ]   [ # 731 ]
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I can’t access the archives. I have a bunch of old tutorials bookmarked, but when I try to access them it says “database is not available.”

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Posted: 25 July 2012 01:49 AM   [ Ignore ]   [ # 732 ]
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What are the urls you are using?  They might be the old way. When the old forum became archived the links got changed.

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Posted: 25 July 2012 03:45 AM   [ Ignore ]   [ # 733 ]
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I’m using links that look like this: forumarchive.daz3d.com/viewtopic.php?t=23870

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Posted: 25 July 2012 03:52 AM   [ Ignore ]   [ # 734 ]
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I just tried on my kindle fire and could not get to the forum archive either.

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Posted: 25 July 2012 05:53 AM   [ Ignore ]   [ # 735 ]
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I am making enquiries about this.

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