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Posted: 12 June 2012 09:42 AM   [ Ignore ]   [ # 451 ]
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ssgbryan - 11 June 2012 09:48 PM

Actually, what you do Ann is buy a support contract.  DAZ was apparently too cheap to do so and are now reaping the “benefits” and cost savings.

Anything that isn’t a core function of the company should be outsourced to people who have the skillsets to do the mission.  Setting up a store SHOULD be a one shot deal - farm it out to people who are experts.  It has been obvious that the people who handle the web development for DAZ do NOT have the skillsets to this.  From what I have seen, there is a lot of that going around at DAZ.


This has cost the company a great deal of money.

“Strong & thriving?”. Not when customers are at the frustration level they are at.  Whatever good-will DAZ had with the customer base is rapidly swirling down the toilet.  Before too long the only customers DAZ has will be the “true believers”


The continued absence of the “leadership” of the company isn’t helping the situation.

To give some insight in the Magento implementation. We are actually using the Enterprise Edition of Magento. We are working with consultants who know Magento very well. The issues we are facing are specific to a store and business that is very different than any other Magento implementation. Our store has a great deal of complexity that has been difficult for the experts.  Please know that we are making great strides in fixing issues daily. We will try to post the fixes publicly so you can be aware of the progress.

 

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Posted: 12 June 2012 09:45 AM   [ Ignore ]   [ # 452 ]
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s l f - 12 June 2012 01:49 AM

Does anybody know what is the latest status regarding the use of International Credit Cards? My current card expires at the end of this month and, as the store stands at the moment, I won’t be able to switch over to a new one. [And I don’t want to use PayPal].

I know it’s still the first half of the month but I was wondering if I should put in a ticket to Zendesk it should probably be now to give it time to work its way up to the top before the end of the month. wink

Does anybody know if this is an issue that they do intend to address or will the use of credit cards be limited to the USA customer base only? I would just like to know, that’s all.

SLF you can make changes to your Credit Card easily:
  * Select My Account (top right of the web site, when you are logged in)
  * At the left side of My Account, you will see a list of options, Choose “My Credit Card Profile”
  * Update your information there.

I hope this helps!

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Posted: 12 June 2012 09:55 AM   [ Ignore ]   [ # 453 ]
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If, like me you are a resident in a non US country, do not doo anything with the field that asks for you to select a state,

Instead scroll down to the field that asks you to select a country. I selected UK, and the red star the disappered from beside the state field

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Posted: 12 June 2012 09:56 AM   [ Ignore ]   [ # 454 ]
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GigaBeat - 12 June 2012 04:44 AM

I received email newsletter the Rawart products were on Sales however when I checked the Shop—> Sales & Promotion, the Rawart products on sales did not appear. Why?


BTW to all that notice my terrible spelling. Yes I agree, stupid me red face BUT I blame the spell checker in Firefox for not picking it up.
I have become so reliant on it that I don’t think twice about which word I am using. So There, Their…or is that They’re?
http://quicksand.hubpages.com/hub/The-Future-Of-The-English-Language


A spellchecker will not help if the words you use are spelled correctly, but are the incorrect words for the task.  I’ve made several rants about this.  In a hundred years, the great works of literary art will be gibberish to most.  Even now, I doubt some of these people who use txt-speak can really understand and enjoy a good book, unless it’s made into a movie!  And then, often much is lost to the editing room.


Dana

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Posted: 12 June 2012 11:51 AM   [ Ignore ]   [ # 455 ]
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I know that the meaning of word between US and British are completely different. Some of the things they say we’d never be able to get away with here. It’s actually quite funny. Word play has always been an issue and will be for many years to come.

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Posted: 12 June 2012 12:30 PM   [ Ignore ]   [ # 456 ]
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Well, another newsletter, a freebie…aaaaannnnnnd…Download is currently unavailable!  angry


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Posted: 12 June 2012 12:34 PM   [ Ignore ]   [ # 457 ]
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DanaTA - 12 June 2012 12:30 PM

Well, another newsletter, a freebie…aaaaannnnnnd…Download is currently unavailable!  angry


Dana

If it’s a freebie, you could just try ordering it again. That worked for me the one time I ran into that problem on a freebie. Try clearing your cache and cookies first, because the new site seems to like it when you do that…

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Posted: 12 June 2012 12:40 PM   [ Ignore ]   [ # 458 ]
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I just got it and downloaded it about an hour ago. I wonder whats up now. I know they were doing updates to the pages so it may just be repopulating.

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Posted: 12 June 2012 12:42 PM   [ Ignore ]   [ # 459 ]
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Frank0314 - 12 June 2012 11:51 AM

I know that the meaning of word between US and British are completely different. Some of the things they say we’d never be able to get away with here. It’s actually quite funny. Word play has always been an issue and will be for many years to come.


Well, to say you’re a wanker could at least be understood, and not an issue.  But to say I’ll see you over their…that’s bad no matter what side of the pond we’re on!


Dana


By the way, I was not saying that you are a wanker, Frank.  It was just to make a point.  cheese

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Posted: 12 June 2012 12:44 PM   [ Ignore ]   [ # 460 ]
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Scott-Livingston - 12 June 2012 12:34 PM
DanaTA - 12 June 2012 12:30 PM

Well, another newsletter, a freebie…aaaaannnnnnd…Download is currently unavailable!  angry


Dana

If it’s a freebie, you could just try ordering it again. That worked for me the one time I ran into that problem on a freebie. Try clearing your cache and cookies first, because the new site seems to like it when you do that…


Well, the site will have to get over it.  I have no intention of constantly clearing my cash.  I shouldn’t have to.


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Posted: 12 June 2012 12:45 PM   [ Ignore ]   [ # 461 ]
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Frank0314 - 12 June 2012 12:40 PM

I just got it and downloaded it about an hour ago. I wonder whats up now. I know they were doing updates to the pages so it may just be repopulating.


Perhaps they realized that it should not have been an exe, but rather a zip file!  It’s in my order history so I’ll just try again if I hear that it’s been fixed.  rolleyes


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Posted: 12 June 2012 02:05 PM   [ Ignore ]   [ # 462 ]
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DanaTA - 12 June 2012 09:56 AM
GigaBeat - 12 June 2012 04:44 AM

I received email newsletter the Rawart products were on Sales however when I checked the Shop—> Sales & Promotion, the Rawart products on sales did not appear. Why?


BTW to all that notice my terrible spelling. Yes I agree, stupid me red face BUT I blame the spell checker in Firefox for not picking it up.
I have become so reliant on it that I don’t think twice about which word I am using. So There, Their…or is that They’re?
http://quicksand.hubpages.com/hub/The-Future-Of-The-English-Language


A spellchecker will not help if the words you use are spelled correctly, but are the incorrect words for the task.  I’ve made several rants about this.  In a hundred years, the great works of literary art will be gibberish to most.  Even now, I doubt some of these people who use txt-speak can really understand and enjoy a good book, unless it’s made into a movie!  And then, often much is lost to the editing room.


Dana


One of my old tag lines: “Putt knot yore faith inn spill chukkars.”

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Posted: 12 June 2012 02:17 PM   [ Ignore ]   [ # 463 ]
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namffuak - 12 June 2012 02:05 PM
DanaTA - 12 June 2012 09:56 AM
GigaBeat - 12 June 2012 04:44 AM

I received email newsletter the Rawart products were on Sales however when I checked the Shop—> Sales & Promotion, the Rawart products on sales did not appear. Why?


BTW to all that notice my terrible spelling. Yes I agree, stupid me red face BUT I blame the spell checker in Firefox for not picking it up.
I have become so reliant on it that I don’t think twice about which word I am using. So There, Their…or is that They’re?
http://quicksand.hubpages.com/hub/The-Future-Of-The-English-Language


A spellchecker will not help if the words you use are spelled correctly, but are the incorrect words for the task.  I’ve made several rants about this.  In a hundred years, the great works of literary art will be gibberish to most.  Even now, I doubt some of these people who use txt-speak can really understand and enjoy a good book, unless it’s made into a movie!  And then, often much is lost to the editing room.


Dana


One of my old tag lines: “Putt knot yore faith inn spill chukkars.”

Especially this new breed that tries to guess what one is trying to say, and get’s it wrong… *cough* iPhone *cough*

I’m waiting for the first lawsuit from the following:

Person 1: “Hey I get SIRI on my new Mac.”

Person 2: “Really?”

Person 1: “Yes, it’s really cool.  Give it a try.”

Person 2:  “SIRI.  R M space Minus F R space slash enter”

Person 1: “NOOOOOO!!!!!!”


Kendall

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The contents of this post are intended for the DAZ forum only, do not re-post any portion to any other forum without his permission.

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Posted: 12 June 2012 02:36 PM   [ Ignore ]   [ # 464 ]
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T Jaiman - 11 June 2012 08:36 PM
drdancm - 11 June 2012 07:49 PM

One example is all of the helpful advice accumulated over years in the old forum. I had links to some advice on how to get X, or Y, or Z work.
Now I cannot access any of that. Even after I found that the old forum is archived, I can no longer run a search in the archived file and the links I saved in my e-mail are of no help. This is ABSOLUTELY INEXCUSABLE. It would have been very easy to leave the old forum in place perhaps locked against any new additions, but have the search function functional,  and use a new address or whatever for the new one.


You can use your old links, if you use Firefox
http://www.daz3d.com/forums/viewthread/1589
If you don’t use Firefox, you could run it at the same time as your default browser, by telling Firefox not to check if it’s default. (Should work, anyway).

You’d have to paste the email link, instead of clicking, though (If Firefox isn’t default).


And Google search works pretty well, on the archived forum, if you don’t use site search.
(Because Google’s search results are in 4 different domain names: old name, forumarchive, DNS number, and a domain name I haven’t seen before)..

I just google “Daz [search term] -torrent

Gets a bunch of relevant hits, in with the inevitable trash.


Not as good as fixed, but I expect that will happen in our lifetimes. blank stare

I do use Firefox so I will load the “Redirector”. Thanks, this should help a lot.


As for search, I gave up using Google search after getting only dead links when I did use it. But, apparently I gave up too soon. So, what you are saying is that Google search should show results for “forumarchive” which is what I want. Right?


Thanks,

Dan

 

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Posted: 12 June 2012 02:38 PM   [ Ignore ]   [ # 465 ]
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namffuak - 12 June 2012 02:05 PM
DanaTA - 12 June 2012 09:56 AM
GigaBeat - 12 June 2012 04:44 AM

I received email newsletter the Rawart products were on Sales however when I checked the Shop—> Sales & Promotion, the Rawart products on sales did not appear. Why?


BTW to all that notice my terrible spelling. Yes I agree, stupid me red face BUT I blame the spell checker in Firefox for not picking it up.
I have become so reliant on it that I don’t think twice about which word I am using. So There, Their…or is that They’re?
http://quicksand.hubpages.com/hub/The-Future-Of-The-English-Language


A spellchecker will not help if the words you use are spelled correctly, but are the incorrect words for the task.  I’ve made several rants about this.  In a hundred years, the great works of literary art will be gibberish to most.  Even now, I doubt some of these people who use txt-speak can really understand and enjoy a good book, unless it’s made into a movie!  And then, often much is lost to the editing room.


Dana


One of my old tag lines: “Putt knot yore faith inn spill chukkars.”


Yes, I remember that!  I always enjoyed seeing it!


Dana

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