Digital Art Zone

 
   
84 of 91
84
SITE UPDATES, ANNOUNCEMENTS, AND CUSTOMER SERVICE INFORMATION
Posted: 06 October 2012 10:25 AM   [ Ignore ]   [ # 1246 ]
New Member
Total Posts:  4
Joined  2003-10-09
jade monkey - 05 October 2012 10:06 AM

whenever i try to sign in the store lately, i seem to randomly get sent to a page that looks like this…

i’m on a mac, on safari (with lions and zebras and—wait, that’s not it! ahem!)

anyway, i’ve chanted the usual empty cache spells and done the sacred dance of clearing cookies, but it doesn’t seem to make a difference.

strangely, i’ve stayed logged into the forums these last few days, though i usually have to re-log in every time i come here.

anyone else seeing this weirdness?

 

Yes, I am seeing this too. I’m afraid to place another order. I placed one and it disappeared.

Profile
 
 
Posted: 07 October 2012 02:20 AM   [ Ignore ]   [ # 1247 ]
Addict
Avatar
RankRankRankRank
Total Posts:  5569
Joined  2006-02-20
geeman - 06 October 2012 10:25 AM
jade monkey - 05 October 2012 10:06 AM

whenever i try to sign in the store lately, i seem to randomly get sent to a page that looks like this…

i’m on a mac, on safari (with lions and zebras and—wait, that’s not it! ahem!)

anyway, i’ve chanted the usual empty cache spells and done the sacred dance of clearing cookies, but it doesn’t seem to make a difference.

strangely, i’ve stayed logged into the forums these last few days, though i usually have to re-log in every time i come here.

anyone else seeing this weirdness?

 

Yes, I am seeing this too. I’m afraid to place another order. I placed one and it disappeared.

Did it disappear completely?
You don’t have the items in your downloadable products?
It doesn’t show up in your recent orders?
If it is all of the above: contact DAZ through the Help.

 Signature 

I like Bryce, DazStudio, Poser and Vue ... in alphabetical order. And I would probably like Carrara too, if I could find the time to become acquainted with it. Peace?

Profile
 
 
Posted: 07 October 2012 09:19 AM   [ Ignore ]   [ # 1248 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  7501
Joined  2006-03-19
geeman - 06 October 2012 10:25 AM
jade monkey - 05 October 2012 10:06 AM

whenever i try to sign in the store lately, i seem to randomly get sent to a page that looks like this…

i’m on a mac, on safari (with lions and zebras and—wait, that’s not it! ahem!)

anyway, i’ve chanted the usual empty cache spells and done the sacred dance of clearing cookies, but it doesn’t seem to make a difference.

strangely, i’ve stayed logged into the forums these last few days, though i usually have to re-log in every time i come here.

anyone else seeing this weirdness?

 

Yes, I am seeing this too. I’m afraid to place another order. I placed one and it disappeared.

What exactly do you mean it disappeared?

 Signature 

ARTCollaborations Store on DAZ3D    ARTCollaborations on Facebook

*****Mad Chemistry Lab*****  

 

Profile
 
 
Posted: 07 October 2012 10:21 AM   [ Ignore ]   [ # 1249 ]
Addict
Avatar
RankRankRankRank
Total Posts:  4455
Joined  2004-08-11

From my experience the cart items don’t disappear but the cart does look as if it’s empty.  I’ve not had an entire order disappear though.  If this is an issue with the cart have you tried adding the product in again and seeing if the system is telling you only one per customer sort of notice?  If so that will tell you you have items in the cart.  Sometimes just going to the product page, log out and then log back in will reveal the cart items.  It’s a real strange bug that one…

 Signature 

    —- Wolff On The Prowl—-

Pan Project

Profile
 
 
Posted: 07 October 2012 12:11 PM   [ Ignore ]   [ # 1250 ]
Power Member
Avatar
RankRankRank
Total Posts:  1724
Joined  2012-04-14

Anyone having issues with the Fastgrab prices not displaying?

Profile
 
 
Posted: 07 October 2012 12:12 PM   [ Ignore ]   [ # 1251 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  7501
Joined  2006-03-19

Display fine for me

 Signature 

ARTCollaborations Store on DAZ3D    ARTCollaborations on Facebook

*****Mad Chemistry Lab*****  

 

Profile
 
 
Posted: 07 October 2012 12:14 PM   [ Ignore ]   [ # 1252 ]
New Member
Total Posts:  4
Joined  2003-10-09
Frank0314 - 07 October 2012 09:19 AM
geeman - 06 October 2012 10:25 AM
jade monkey - 05 October 2012 10:06 AM

whenever i try to sign in the store lately, i seem to randomly get sent to a page that looks like this…

i’m on a mac, on safari (with lions and zebras and—wait, that’s not it! ahem!)

anyway, i’ve chanted the usual empty cache spells and done the sacred dance of clearing cookies, but it doesn’t seem to make a difference.

strangely, i’ve stayed logged into the forums these last few days, though i usually have to re-log in every time i come here.

anyone else seeing this weirdness?

 

Yes, I am seeing this too. I’m afraid to place another order. I placed one and it disappeared.

What exactly do you mean it disappeared?

I mean I went to throught the check out proceedure and nothing showed in my account and nothing was in my basket.  I will be checking my credit card if I get charged I will definitly call them.  Until then I am not going to try to buy anything until they get this site fixed.  I don’t understand what is taking them so long to fix this.  I would think that someone at DAZ would be working overtime to get this resolved

Profile
 
 
Posted: 07 October 2012 12:38 PM   [ Ignore ]   [ # 1253 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  15242
Joined  2003-10-09

When did you last check your available downloads. sometimes they do take a while to appear there for some reason.  Does the order itself show up in “your orders”

 Signature 

Chohole’s Space        Neil’Vs Freebies and stuff        E Summer Bryce Rendering Challenge        July Freebie Challenge
My DAZ 3D Gallery    11915

Profile
 
 
Posted: 07 October 2012 12:40 PM   [ Ignore ]   [ # 1254 ]
Member
Avatar
Rank
Total Posts:  59
Joined  2004-10-19
anikad - 07 October 2012 12:11 PM

Anyone having issues with the Fastgrab prices not displaying?

I’m not seeing them either

Profile
 
 
Posted: 07 October 2012 12:54 PM   [ Ignore ]   [ # 1255 ]
Power Member
Avatar
RankRankRank
Total Posts:  1724
Joined  2012-04-14

Oh good it’s not just me. I wonder if this is another thing where Admins can see prices but members can’t.

Profile
 
 
Posted: 07 October 2012 12:58 PM   [ Ignore ]   [ # 1256 ]
New Member
Total Posts:  4
Joined  2003-10-09
chohole - 07 October 2012 12:38 PM

When did you last check your available downloads. sometimes they do take a while to appear there for some reason.  Does the order itself show up in “your orders”

I ordered on Friday, and it is still not there today (Sunday). I really did want to get something.  I think I will miss out on the Platinum Club celebration is this does not get fixed soon.

Profile
 
 
Posted: 07 October 2012 01:04 PM   [ Ignore ]   [ # 1257 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  7501
Joined  2006-03-19

Was the order($) taken from your bank/paypal account?

 Signature 

ARTCollaborations Store on DAZ3D    ARTCollaborations on Facebook

*****Mad Chemistry Lab*****  

 

Profile
 
 
Posted: 07 October 2012 01:44 PM   [ Ignore ]   [ # 1258 ]
Power Member
Avatar
RankRankRank
Total Posts:  1615
Joined  2012-01-04
KerWar - 07 October 2012 12:40 PM
anikad - 07 October 2012 12:11 PM

Anyone having issues with the Fastgrab prices not displaying?

I’m not seeing them either

Full price on Fastgrab

 Signature 

Old Post Count: Maybe 3 or 4.
O/S: Windows 7x64
D/S: 4.6.0.18

Profile
 
 
Posted: 07 October 2012 01:46 PM   [ Ignore ]   [ # 1259 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  15242
Joined  2003-10-09

Make sure you are logged in to your account to see the fast grab prices

 Signature 

Chohole’s Space        Neil’Vs Freebies and stuff        E Summer Bryce Rendering Challenge        July Freebie Challenge
My DAZ 3D Gallery    11915

Profile
 
 
Posted: 07 October 2012 01:49 PM   [ Ignore ]   [ # 1260 ]
Power Member
Avatar
RankRankRank
Total Posts:  1615
Joined  2012-01-04
chohole - 07 October 2012 01:46 PM

Make sure you are logged in to your account to see the fast grab prices

I an logged in, but that should not matter for the fast grab price, it is for everyone, at least I thought.

 Signature 

Old Post Count: Maybe 3 or 4.
O/S: Windows 7x64
D/S: 4.6.0.18

Profile
 
 
   
84 of 91
84