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SITE UPDATES, ANNOUNCEMENTS, AND CUSTOMER SERVICE INFORMATION
Posted: 08 September 2012 12:06 PM   [ Ignore ]   [ # 1066 ]
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Ryuu@AMcCF - 07 September 2012 07:05 AM

I’m curious if anyone else is experiencing this problem with the forum display. When someone has attached several pictures in their post, the display on my computer of the thread page suddenly needs humongous amounts of horizontal scrolling.


Is this a problem that others are experiencing, or am I the only one? I’m using IE 7.0.5730.13 ( & please, don’t tell me to just update it—I’m typing this from a company computer, so I’m pretty much stuck with what I’ve got ).


If it’s just me, I wonder if there’s some settings I can adjust in the browser that can fix it (I can adjust some settings, provided they don’t adversely affect the computer security)?

Or is this an issue that’s affecting the forum & is still being worked on?


Thanks in advance for any advice.

I have the same problem when I look at the forums at work. We also have IE but I don’t know which version. I can’t use USB sticks because the usb ports are locked. This website is also blocked if I try to post a message using quotes or post new reply rather than fast reply. My workplace is very very serious about computer network security.

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Posted: 09 September 2012 11:03 AM   [ Ignore ]   [ # 1067 ]
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Not sure if this is a one time error but I just bought two items and the download links in my email and on the account have been doubled. For example I have four download links for Garoul The Werewolf instead of two.

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Posted: 11 September 2012 01:28 AM   [ Ignore ]   [ # 1068 ]
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I just tried getting the weekly freebie (the Crowns for Genesis) but it won’t put them in my cart keeps telling me that I can only buy it once, I’ve checked my order history they are’nt there nor are they in my downloads so I haven’t got it already.
It doesnt matter what I do my cart remains empty but when I click add to cart I get a message saying I can only purchase it once and my cart remains empty.

The store is such a mess.

Interesting I added another item to my cart and the crowns appeared.

Complete mess.

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Posted: 11 September 2012 09:58 AM   [ Ignore ]   [ # 1069 ]
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I’m not sure where to post/ask this, and I hope it’s not OT for this thread.
It is about my wishlist, according to the tab at the top, I have 94 items in my wish list, however, I can only see 29 of them. Is there a button I should click or something so that I can see all of my wish list? Or is this a bug of the wishlist?

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Posted: 11 September 2012 10:17 AM   [ Ignore ]   [ # 1070 ]
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It is a known issue, THread about it here   http://www.daz3d.com/forums/viewthread/7267/

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Posted: 11 September 2012 10:26 AM   [ Ignore ]   [ # 1071 ]
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Thanks, I found it after I posted here, sorry.

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Posted: 11 September 2012 04:32 PM   [ Ignore ]   [ # 1072 ]
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scorpio64dragon - 11 September 2012 01:28 AM

I just tried getting the weekly freebie (the Crowns for Genesis) but it won’t put them in my cart keeps telling me that I can only buy it once, I’ve checked my order history they are’nt there nor are they in my downloads so I haven’t got it already.
It doesnt matter what I do my cart remains empty but when I click add to cart I get a message saying I can only purchase it once and my cart remains empty.

The store is such a mess.

Interesting I added another item to my cart and the crowns appeared.

Complete mess.

And now getting this with the current freebie - added it once (and got 0 items in basket), added it again aand get told can only have one in the basket.

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Posted: 11 September 2012 04:40 PM   [ Ignore ]   [ # 1073 ]
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Add another item to the cart, Make sure you are logged in to the store first. You will be able to remove it once your cart is dispaying correctly.

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Posted: 12 September 2012 05:50 AM   [ Ignore ]   [ # 1074 ]
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Just bought An Unfinished Basement - it really must be unfinished as, even though the product page says it is for both Daz Studio and Poser, I only have the option to download ONE DS file. No Poser files to be seen anywhere. confused

Does anybody know if the error is in the Product Description or has something else gone wrong with my account?

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Posted: 12 September 2012 08:11 AM   [ Ignore ]   [ # 1075 ]
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I got this weeks freebie the Sculpting Tools.

Went through checkout with no problems but when I went to download the item it said the link didn’t exist.

I came back later and tried again and it worked.

Daz, it’s been what about 2 months since you switched over to this new site and it has been nothing but one problem after another.

It’s time you told the people that are suppose to be fixing it to get it fixed or they will be fired and you’ll go somewhere that will do the job right the first time.

Look at Renderosity, they just changed the look of their site and I haven’t had a single problem there.

So don’t say we know about this problem or that problem, GET THEM FIXED!!!!!!!!!

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Posted: 12 September 2012 08:31 AM   [ Ignore ]   [ # 1076 ]
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chohole - 11 September 2012 04:40 PM

Add another item to the cart, Make sure you are logged in to the store first. You will be able to remove it once your cart is dispaying correctly.

We shouldn’t have to do this.

We should be able to ckick on “Add to Cart” and it goes in.

I’ve had to try adding an item 3 or 4 times before it would go into the cart and YES, I WAS LOGGED IN!!!

 

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Posted: 12 September 2012 08:57 AM   [ Ignore ]   [ # 1077 ]
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TMD64 - 12 September 2012 08:11 AM

Daz, it’s been what about 2 months since you switched over to this new site and it has been nothing but one problem after another.


Actually, it’s been 17 weeks exactly today!!!  That’s 4 months, not 2!  Yes, I’m counting.  angry


Dana

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Posted: 12 September 2012 08:59 AM   [ Ignore ]   [ # 1078 ]
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TMD64 - 12 September 2012 08:31 AM
chohole - 11 September 2012 04:40 PM

Add another item to the cart, Make sure you are logged in to the store first. You will be able to remove it once your cart is dispaying correctly.

We shouldn’t have to do this.


I agree…we’ve been handed a lot of work-arounds the past few months.  We shouldn’t have work-arounds, we should have something that works right by this time!


Dana

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Posted: 12 September 2012 09:56 AM   [ Ignore ]   [ # 1079 ]
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DanaTA - 12 September 2012 08:59 AM
TMD64 - 12 September 2012 08:31 AM
chohole - 11 September 2012 04:40 PM

Add another item to the cart, Make sure you are logged in to the store first. You will be able to remove it once your cart is dispaying correctly.

We shouldn’t have to do this.


I agree…we’ve been handed a lot of work-arounds the past few months.  We shouldn’t have work-arounds, we should have something that works right by this time!


Dana

I agree.

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Posted: 12 September 2012 10:20 AM   [ Ignore ]   [ # 1080 ]
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DanaTA - 12 September 2012 08:57 AM
TMD64 - 12 September 2012 08:11 AM

Daz, it’s been what about 2 months since you switched over to this new site and it has been nothing but one problem after another.


Actually, it’s been 17 weeks exactly today!!!  That’s 4 months, not 2!  Yes, I’m counting.  angry


Dana

WOW, 4 months, Ok daz, it’s time you get on the ball and do what your costumers expect of you.

 

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