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Status of those having issues with Platinum Club Renewals
Posted: 02 June 2012 06:47 AM   [ Ignore ]   [ # 16 ]
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I don’t believe the $6 coupons have been issued yet.

As for not accessing the forum, it’s either a caching/refresh issue again or permissions need checking - unfortunately there’s nothing I can do to check that, let alone fix it, but I will flag it up as an outstanding issue.

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Posted: 02 June 2012 06:56 AM   [ Ignore ]   [ # 17 ]
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Thanx, Richard.  It must be a permissions issue, as it happens when I open the site in Chrome too, which I don’t ordinarily use to access DAZ.  I have a support ticket open, so I’ll update it in case it’s not resolved in the normal course of events…

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Posted: 02 June 2012 07:19 AM   [ Ignore ]   [ # 18 ]
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I would like to ask when exactly is DAZ´s “Tonight”. My PC membership still does not show in my account under My Subscriptions. DAZ has however received (and accepted) automatic payment from me via Paypal a few hours ago, which I can see in My Orders with the status “Complete”. I never had problem with accessing Members Only forum or getting PC prices in the store though, so I am better off than others. But I would like to finally have my PC subscription listed under My Subscriptions. I notified DAZ about it 10 days already, so it is about time.

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Posted: 02 June 2012 08:35 AM   [ Ignore ]   [ # 19 ]
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Proxima Shining - 02 June 2012 07:19 AM

I would like to ask when exactly is DAZ´s “Tonight”.

IIRC, its a quarter-past Soon… smile

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Posted: 02 June 2012 09:07 AM   [ Ignore ]   [ # 20 ]
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Well, it’s a bit past 9am there now.  Tonight should be over!  smile

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Posted: 02 June 2012 09:11 AM   [ Ignore ]   [ # 21 ]
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Proxima Shining - 02 June 2012 07:19 AM

I would like to ask when exactly is DAZ´s “Tonight”. My PC membership still does not show in my account under My Subscriptions. DAZ has however received (and accepted) automatic payment from me via Paypal a few hours ago, which I can see in My Orders with the status “Complete”. I never had problem with accessing Members Only forum or getting PC prices in the store though, so I am better off than others. But I would like to finally have my PC subscription listed under My Subscriptions. I notified DAZ about it 10 days already, so it is about time.

I ‘m in the same situation, but I haven’t even notified them about it.  I suspect that since we can shop at member prices and get in the Member forum, it’s not high on the priority list.  But it would be nice to have it listed there smile

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Posted: 02 June 2012 09:56 AM   [ Ignore ]   [ # 22 ]
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WandW - 02 June 2012 05:43 AM

... I’m also apparently not clever enough to figure out where the $6 coupon resides.

And I thought it was just me.  I asked in another thread where the coupons would be found, but have so far been ignored like WandW is in this thread.  Could someone please explain (in small words if possible, for the non-clever among us) where the coupons would be if we were to get any?  Then I can stop obsessing about it. Thanks


Sorry if I sound a little grumpy, but frustration is setting in and I’m getting a little grumpy.  Trying to be patient…

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Posted: 02 June 2012 10:10 AM   [ Ignore ]   [ # 23 ]
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Did it ever occur to you that we are not ignoring you, we are just unable to provide an answer.  It is A weekend where I am, and normally the office is not open at the wekend, and of course it is still only 10:00am in Daz_Land anyway.

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Posted: 02 June 2012 10:15 AM   [ Ignore ]   [ # 24 ]
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Add me to the list of unable to see the Member’s only forum.

My Subscription does say active until 6/29/12 sooooo….

I have logged out of the forums and logged back in. Frustrating because I can’t see anything in Members Only and I am a member.

Getting very tired of things not being fixed in a timely fashion. Didn’t Daz learn anything with the last roll out and how bad the issues were then?

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Posted: 02 June 2012 10:31 AM   [ Ignore ]   [ # 25 ]
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chohole - 02 June 2012 10:10 AM

Did it ever occur to you that we are not ignoring you, we are just unable to provide an answer.  It is A weekend where I am, and normally the office is not open at the wekend, and of course it is still only 10:00am in Daz_Land anyway.

Sorry, not trying to pick a fight. red face  It wasn’t the weekend when I posted in the other thread, and I am not being frantic about the PC $6 coupon.  I’ll spend it if I get it.  Just trying to find out where it would be when it does show up. 


I didn’t realize nobody knows where coupons are on weekends wink

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Posted: 02 June 2012 10:42 AM   [ Ignore ]   [ # 26 ]
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We can only feed you the information we are given, and if no one is in the office, then we can’t get infornation easily.


I do however gather that the code for the Coupon will in the Plat club Newsletter, and also will be posted in the plat club forum, once it is issued.

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Posted: 02 June 2012 11:05 AM   [ Ignore ]   [ # 27 ]
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OK, that’s all I needed to know: that coupons are sent in newsletters and no longer show up on a page in our accounts.  The sales emails had implied that we would get coupons in “My Account” somewhere, and I just worried that I couldn’t find something that everybody else seemed to take for granted.  With some of the odd “Works for me but not for you” website issues lately, I didn’t know if I had a problem or not. smirk


Thanks, Chohole.  Sorry to be a pain.  I’ll go back to lurking now.

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Posted: 02 June 2012 11:25 AM   [ Ignore ]   [ # 28 ]
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chohole - 02 June 2012 10:42 AM

We can only feed you the information we are given, and if no one is in the office, then we can’t get infornation easily.


With the seriousness of this fiasco, they should be in the office.  As a programmer, when there was a big mess, I’d be in on weekends working on it until it was fixed, even if I wasn’t the programmer that screwed up!

chohole - 02 June 2012 10:42 AM

I do however gather that the code for the Coupon will in the Plat club Newsletter, and also will be posted in the plat club forum, once it is issued.


OK, if this newsletter has been sent out…I have to say…what Plat club Newsletter?


Dana

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Posted: 02 June 2012 11:32 AM   [ Ignore ]   [ # 29 ]
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It looks as though they haven’t even created a Platinum Club Newsletter yet, let alone sent one out.  All that is listed in Newsletter Subscriptions is the General Subscription.

My Subscriptions lists the Platinum Club, and the Expires date is correct, but the Period says monthly (not correct for a few years), the Last Order Amount says $7.95 - not correct, and the Status says Cancelled!  Not correct!


I’d say one out of four…fail!


Dana

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Posted: 02 June 2012 12:01 PM   [ Ignore ]   [ # 30 ]
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No, to the beset of my knowledge the coupons have not yet been issued. As for how coupons will work in general, and whether they should be visible in our account pages, I don’t know.

Those of you who are showing as PC members but can’t access Members Only - what browser are you using? Have you tried a different one (which should avoid both any browser specific issues and cache issues).

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