Sorry Richard, openong a support ticket seems to do nothing around either. I have one order and clicking on any of the downloads simply tells me “Link is not available” “Sorry this download is currently unavailable” ” Please go to your account and check you order status” I did that, status says complete. I have another order that is sitting at pending for a couple days now. I filled out a support ticket. It says it is currently being looked at. But no comments have been left on it and both issues still persist.
Ya, go fill out a support ticket, that’ll keep ya quiet for a couple days!!
Did you try going to Itemized Order History and resetting the items? That seems to unstick the downloads.