Ok I am just thinking out loud….where is your CMS located, Program Files or Program Data….I am sure I read somewhere that some older CMS installations appeared in Program Files where as my last two clean installs (and I mean clean OS installs too) found CMS in the Program Data folder. You will have to Show Hidden Files to see the Program Data folder.
Mine is in program files I currently have version 18.104.22.168 installed as I can get it to load without the cms stopping but every time I do a scan for new files categories disappear and at times for no reason it just stops and I lose categories, smart content and pose tab info.
I’ve also noticed that a lot of the categories seem to not show the icons and say none. I’m not sure if it is really slow loading them or they have disappeared. Shouldn’t be slow as I’ve recently increased ram to 16gb.
Also if I try to reimport metadata…it goes through the process but when I finish categories has disappeared again and the cms stopped. I have a bug report over at mantis…