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Purchased Stephanie 5 Pro Bundle, two different links download the same file.
Posted: 07 November 2012 02:47 PM   [ Ignore ]
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Can anyone give me a hint on what I do about the follow?

I purchased the Stephanie 5 Pro Bundle, and two of the things in that bundle both download the same thing:

Stephanie 5 Pro Bundle - Stephanie 5 Poses - DSON Core - Mac
Stephanie 5 Pro Bundle - Riley for Stephanie 5 - DSON Core - Mac

They both download RileyS51.1_trx

I’ve tried it to the point where I only have 2 downloads left on one and 3 on the other.  I also ran both files and they are around 80Mb, and both Riley for Stephanie 5, thus the poses are missing.

Is there anything I can do about this?

Thanks.

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Posted: 07 November 2012 03:09 PM   [ Ignore ]   [ # 1 ]
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File a bugreport in matis (https://bugs.daz3d.com) on content, best way as you will get notified when the issue is fixed.

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Posted: 07 November 2012 06:31 PM   [ Ignore ]   [ # 2 ]
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The Poser CF file for Riley is also messed up.

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Posted: 07 November 2012 06:42 PM   [ Ignore ]   [ # 3 ]
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Hi, this happened to me just now too, only I have a PC, not MAC. Apparently ALL links for item Stephanie 5 Poses (both PC and MAC) download Riley files.

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Posted: 07 November 2012 07:31 PM   [ Ignore ]   [ # 4 ]
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The Luka Hair Legacy file for PC downloads the wrong file too.

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Posted: 08 November 2012 04:26 AM   [ Ignore ]   [ # 5 ]
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Contact DAZ 3D through the Zendesk support system, found by using the Contact us button, and Technical support as the dept.

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Posted: 08 November 2012 10:24 PM   [ Ignore ]   [ # 6 ]
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................................................
Oh yes I had the same problem when I reset the download links for the S5 bundle. Some of the links had the wrong file attached.
I will try later and hope that it has been fixed…...

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Posted: 09 November 2012 04:30 AM   [ Ignore ]   [ # 7 ]
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I had the same issue and submitted a support ticket yesterday. This morning the notification came that it should be fixed now. Just reset the download and try again. This worked for me.

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Posted: 09 November 2012 09:06 AM   [ Ignore ]   [ # 8 ]
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DearNdugu - 09 November 2012 04:30 AM

I had the same issue and submitted a support ticket yesterday. This morning the notification came that it should be fixed now. Just reset the download and try again. This worked for me.

I don’t think you have to reset them. I had the same problem, but when someone posted it was fixed, I just went back to the same one and it worked.

Luka Hair Legacy for the pc is still screwed up though, it downloads the mac version.

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Posted: 09 November 2012 10:33 PM   [ Ignore ]   [ # 9 ]
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The Luka Hair Legacy for PC link is fixed.

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Posted: 10 November 2012 03:55 AM   [ Ignore ]   [ # 10 ]
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Had the same problem with Luka hair legacy file, but I’m happily downloading the right file now.  My question is why is the S5 Pro Bundle only half converted to DSON.

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