Strong words. Will probably get me banned. But I gotta get this off my chest.
I bought the Hiro 5 Pro bundle yesterday (October 31). I don’t really care for the figure itself, but I guess it could be used to mix with other figures for more variety. What really got me interested were the clothes. They’re really cool, and being Genesis based, I can see using them on both the guys and the gals. I thought that the bundle cost was a little high for just the clothes, but with the $10.00 discount, and the nice variety of textures shown in the promo renders, I figured ‘what the heck’, might as well go for it. Imagine my surprise today, when Hiro was officially released, I find out that the nice textures from the promos are actually not included in the package. Big…Massive…Bummer!!!
I’m more disappointed than angry. I could just shut up and buy the textures (after all, they’re not that expensive), or just quietly return the Pro bundle, which I’ll probably do (except for the quietly part), but it’s the principle of the thing that gets me. I really feel that this promotion is misleading. If you show something in the promos, especially when there is no way to actually determine what you’re buying (the links to the individual items were not available yesterday), you have to indicate what’s included, and more importantly what is NOT included. All the other stores do this rigorously in their promotions, and it is shameful for a store of DAZ’s stature not to do likewise. Very sloppy marketing! (And having a 30-day return policy is no reason for not doing your due diligence.)