DSON Import Error when opening Genesis figure in Poser Pro 2012 64-bit

HamfastHamfast Posts: 0
edited December 1969 in Poser Discussion

Followed instructions for installation and have Genesis Content in my DAZ Studio folder and have imported the "new" Runtime into Poser, and have a DSON item under Scripts in Poser pro 2012, but get the follwing error when opening up any Genesis figure. I am running Windows 7 64-bit.

Traceback (most recent call last):
File "C:\Users\David\Documents\DAZ 3D\Studio\My Library\Runtime\libraries\Character\DAZ People\Basic Female.py", line 1, in
import dson.dzdsonimporter
ImportError: No module named dson.dzdsonimporter


  • edited December 1969

    First question: Do you have SR3 or SR3.1 installed?
    Second question: Do you have the embedded library active? If so, does the problem go away if you use the external library (must be set in the General Preferrences)

  • HamfastHamfast Posts: 0
    edited December 1969


    General Prefs in Poser Pro?

  • edited December 1969

    Edit Menu, General Preferences, Library tab, Launch behavior
    It should be set to external. Internal seems to cause a problem. Not saying, this is problem, but set it to external for now

    Other question: What is the location where you installed Poser? (full pathname)

  • HamfastHamfast Posts: 0
    edited December 1969

    Will try that setting...

    Current path: C:\Program Files\Smith Micro\Poser Pro 2012

    I will also try to see if SP 3.1 does anything to "fix" Poser. The program is on SP 3.0, which is within the DSON prerequisites...

  • edited December 1969

    Ok, the install location is default for PoserPro 2012 - that is good
    If I look at the error message, you seem to load the Genesis figure from a runtime which is imbedded in DAZ Studio

    Now it gets tricky. Let me explain what happens, then you can see where the problem might be
    The CR2 file which you load activates a python script. This python script calls the DSON Importer. That last call fails and should not happen
    If the DSON Importer is executed (which it isn't at this point), it will load the DUF file from the same location as the cr2 file and the python script; The importer reads it and gets the actual location of the resource/dsf/object file from this duf file. It then loads the rest of the files and constructs a new CR2. This CR2 file is written to a writeable runtime after it instructs Poser to read the new CR2. So the runtime should be different from program files/Smith Micro/Poser Pro 2012 runtime since that location is not writeable in WIndows 7/.Windows 8/Vista due to user permissions. If I remember correctly the installer asks for a location. The default Poser runtime at users/public/Public Documents/Poser Pro 2012 Content is OK but it could be any other external runtime.

    That is how it works.
    There are a couple of things you should check: Is the addon in the correct location: Addon should be in program files/Smith Micro/Poser Pro 2012/Runtime/Python/addons and the folder is called dson.
    Second thing you should check is if the DSON importer is pointing at the correct writeable runtime location. You can do this by running a python script in Scripts!DSON Support!Importer Preferences. Oncve you run it check if this is NOT located in the program files location. Otherwise change it
    Next thing to check is if all of the locations which are being references are connected as external runtimes in Poser. In your case C:\Users\David\Documents\DAZ 3D\Studio\My Library should be mapped - it probably is, since you loaded the CR2 from there
    Then we get into unknown territory - the DUF file may reference files outside the this external runtime. This depends on how it is saved. If that is the case, you could try to connect the C:\Users\David\Documents\DAZ 3D\Studio folder as a runtime. If Poser won't let you, create an empty runtime structure at this location and Poser will let you add it.

    There are many variables, so it is difficult to say what is wrong

    What I did is the following. I created a new runtime called Posergenesis. This is the location where I install all genesis content. The DSON files and the Poser Companion files (so all the essentials - both of them - you did install both of the did you?), Then I added that runtime to Poser.
    I kept my DS installation separate from Poser. I only added the Posergenesis runtime to the browseable locations to Studio

    I hope this helps

  • HamfastHamfast Posts: 0
    edited December 1969

    Yes your explanation has been most helpful in *understanding* how the DSON importer works.

    Apart from changing the Runtime to external in Poser Pro 2012'a prefs, I did nothing much else and the DSON importer still refused to work, but I installed SP 3.1 and IMMEDIATELY the importer worked, with NO other changes. Perhaps DAZ ought to revise their documentation and change the prerequisites to SP3.1 minimum on Poser Pro 2012 instead of the "SR3 or later" as stated.

    Thanks again.

  • edited December 1969

    I just upgraded one of my machines to Windows 8. I installed a fresh copy of Windows 2012 on it and then the DSON importer.
    I then go an ERROR: DLL not found for DSON. I disabled firewall, AV scanner - no change, Ran Poser and installers as admn - no change
    Then I decided to update the DSON installer to the latest version (I still had 1.0.9) and it suddenly worked.

    Now - who or what caused the problem? Poser, the installer, WIndows 8 or the DSON module? SInce I tried various things it might very well be a combination. I had the 1.0.9 version running on my Windows 7 system (before the upgrade).
    So it is difficult to say what causes the problem. Installing 3.1 will reset some of the preference files, so that might have solved it. Or your version of 3.0 was corrupted somehow or maybe because of the SR update the runtimes are re-ordered.

    Glad you have it working now

  • PetPet Posts: 362
    edited November 2012

    WimvdB said:
    Edit Menu, General Preferences, Library tab, Launch behavior
    It should be set to external. Internal seems to cause a problem. Not saying, this is problem, but set it to external for now

    Other question: What is the location where you installed Poser? (full pathname)

    On my Mac the * external * Librarie * causes crashes all sorts of problems when using Genesis.

    Post edited by Pet on
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