I attempted to place an order. It told me there was an error processing my order. I tried again. I got the same message again. Then, I remembered this happened to me on July 27th, so I checked my bank statement… Sure enough, I’ve been charged twice. My DAZ account shows both orders as “Complete,” but there are no downloads for either.
In case I haven’t said this before, the new website sucks. Badly. I just created a ticket asking for a refund on the duplicate order and for access to the products I just purchased. Twice.
I’ve been charged for the same order twice on two occasions.
I have, on numerous occasions, needed to log out, log in, clear cache, log out, log in, add an item, log out, log in, clear cache, try a different browser, sacrifice a chicken… to get items into my cart
We can’t filter downloads by PC/mac
We can post polls, but we aren’t allowed to
I can’t search my 3,218 itemized order list without a third-party application.
I don’t know if I’m making a duplicate purchase without a third-party application (because I’m unable to remember all 3,218 of them.)
AND sale items aren’t always on sale the way they’re advertised because the website apparently thinks they should cost more.
Really? This is what we have after 6 months?? I’m getting really, really, REALLY tired of this. In fact… I’m submitting a new ticket. I’m asking for a complete refund. I’m done here until the list above is complete.
So long, DAZ.Over 11,000 dollars have gone from my pocket to your bottom line. After half a year of this crap, I’m done.