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Where is the Super Suit?
Posted: 25 May 2012 01:37 PM   [ Ignore ]   [ # 106 ]
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-willowfan- - 25 May 2012 01:24 PM
DAZ_BHowell - 25 May 2012 12:17 PM

We are SOOOOO sorry for all the price confusion.

It really is just a function of US getting getting used to how the new store handles the aggregation of all the discounts being applied for PC members and the intro sale etc.

We think we have it figured out now so we don’t anticipate any further changes. And we were able to arrive at what was advertised in the newsletter (the Pro Suite is actually still less than advertised but we are sticking with it). If you happened to get it while it was less than advertised, thanks for being so quick to purchase.

Again we apologize for the changes that were admittedly very confusing but necessary as we got our hands around the pricing and discounts for so many products at once.

We very much appreciate the patience and support as we work to make the site better overall.

If you chose the Supersuit Pro Bundle as your March Madness Buy-it-all Bonus, we will be granting those as soon as possible. (In the next few days… not weeks)

Thanks again for the support and sorry for the confusion.


So is the correct price including PC discount? $59.47?

In which case should I put in a ticket to refund the difference of the $62.97 I was charged?

I too would like to know the answer to this question.

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Posted: 25 May 2012 01:43 PM   [ Ignore ]   [ # 107 ]
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To those fast enough? More like those who were successfully able to get the store to process the order when it was $49.98 on the category page.

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Posted: 25 May 2012 01:55 PM   [ Ignore ]   [ # 108 ]
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KickAir 8P - 25 May 2012 10:41 AM
Legionair - 25 May 2012 10:01 AM
Skiriki - 25 May 2012 09:52 AM
Legionair - 25 May 2012 09:43 AM

Tell me about it. I’ve seen four different prices since last night.

I paid $126 for the Pro Suite last night. Now the price is coming up as $119.

I knew I should have bought it when it showed $98 dollars… *mutter* wink raspberry

Anyway, having slept over, I have decided to get “just” Pro, not the Pro Suite. But that’s showing wrong price too at the moment. Arrrrgh! Me wanna!

I would email support about it, but that link still isn’t working. And I don’t have the energy to call in.

The current links to Customer Service and Tech Support are in this post:  http://www.daz3d.com/forums/viewthread/115/    cool smile

Used one of those emails last week. Still haven’t gotten a reply. That’s why I just don’t have the energy.

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Posted: 25 May 2012 01:56 PM   [ Ignore ]   [ # 109 ]
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Zethara - 25 May 2012 11:14 AM

Wow.. there are some great renders in here already!  I’m pretty bummed though… Supposedly the super suit was going to be added to my account… according to my email back when I chose it for my March Madness bonus… And it’s not there at all. I did email support, but it seems to me that people who opted for the bonus and bought everything in the category in March should not have to wait.  I am a pretty calm person, but I’m disappointed right now. I get that the store is a mess… and the forums are a mess.. and that we’re supposed to be oh so patient, but *sniff cry* I hope they resolve the pricing issues for everyone… and get this product into the accounts of those of us who did choose it in good faith back when….

Don’t feel too bad. I picked the Grab Bag and got a box of rancid mayo and a broken statue.

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Posted: 25 May 2012 03:10 PM   [ Ignore ]   [ # 110 ]
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Anyone know how long the sale lasts?

I really dislike how they no longer post the end date on the new product pages ><

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Posted: 25 May 2012 03:42 PM   [ Ignore ]   [ # 111 ]
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Tollaris - 25 May 2012 01:37 PM
-willowfan- - 25 May 2012 01:24 PM
DAZ_BHowell - 25 May 2012 12:17 PM

We are SOOOOO sorry for all the price confusion.

It really is just a function of US getting getting used to how the new store handles the aggregation of all the discounts being applied for PC members and the intro sale etc.

We think we have it figured out now so we don’t anticipate any further changes. And we were able to arrive at what was advertised in the newsletter (the Pro Suite is actually still less than advertised but we are sticking with it). If you happened to get it while it was less than advertised, thanks for being so quick to purchase.

Again we apologize for the changes that were admittedly very confusing but necessary as we got our hands around the pricing and discounts for so many products at once.

We very much appreciate the patience and support as we work to make the site better overall.

If you chose the Supersuit Pro Bundle as your March Madness Buy-it-all Bonus, we will be granting those as soon as possible. (In the next few days… not weeks)

Thanks again for the support and sorry for the confusion.


So is the correct price including PC discount? $59.47?

In which case should I put in a ticket to refund the difference of the $62.97 I was charged?

I too would like to know the answer to this question.


Yes… the correct price for the Pro Bundle is 59.47 For PC members

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Posted: 25 May 2012 04:28 PM   [ Ignore ]   [ # 112 ]
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So is the correct price including PC discount? $59.47?

In which case should I put in a ticket to refund the difference of the $62.97 I was charged?

I too would like to know the answer to this question.


Yes… the correct price for the Pro Bundle is 59.47 For PC members


So, how do I get the refund because I also went ahead and paid the $62.97 last night?  Or will it just be done automatically?
BTW, I am disappointed that the Supersuit doesn’t work for V4/M4.

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Posted: 25 May 2012 06:32 PM   [ Ignore ]   [ # 113 ]
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I just took this snapshot. This is a new one to me.
If Daz were a brick and mortar store, the BBB would be after them. Also, they would honor the lowest advertised price. It isn’t like this is a circular where some people might or might not see. It is right there in the store itself. Like a “shelf sticker”.


Edited to remove over-sized images http://www.daz3d.com/forums/viewannounce/510_98/

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Posted: 26 May 2012 03:24 AM   [ Ignore ]   [ # 114 ]
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DAZ_BHowell - 25 May 2012 12:17 PM

We very much appreciate the patience and support as we work to make the site better overall.

If you chose the Supersuit Pro Bundle as your March Madness Buy-it-all Bonus, we will be granting those as soon as possible. (In the next few days… not weeks)

Thanks again for the support and sorry for the confusion.

It’s not patience it’s powerlessness.

Does ‘next few days’ mean after the weekend again?

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Posted: 26 May 2012 04:59 AM   [ Ignore ]   [ # 115 ]
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Is the Super-suit going to be the body suit for Genesis? 300 mat zones sounds like a headache.

 

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Posted: 26 May 2012 06:56 AM   [ Ignore ]   [ # 116 ]
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I have just looked at the supersuit, and it looks great! ...and all for $20? Can someone explain all the other bundles, as I might be missing something. I will ignore all the items(bundles) that are not related to the super suit, i.e. sci-fi bundle, dark places bundle, firearms pack etc, (actually nothing to do with supersuit?), ‘props’, but the items that are for the actual supersuit; do they add any functionality to the basic $20 supersuit, or are they simple presets (which can obviously be usefull if you don’t want to adjust all ther settings yourself!), and I assume that the addons do actually give you additional textures, is that the case?

I assume the pro bundle and suite may be great for some one starting out who doesn’t already have a lot of the older items that are in it, but I would like to know that if I buy (once the store has settled down!) the basic supersuit, do I get all the functionality shown in the demo video?

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Posted: 26 May 2012 07:35 AM   [ Ignore ]   [ # 117 ]
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mbin - 26 May 2012 06:56 AM

I have just looked at the supersuit, and it looks great! ...and all for $20? Can someone explain all the other bundles, as I might be missing something. I will ignore all the items(bundles) that are not related to the super suit, i.e. sci-fi bundle, dark places bundle, firearms pack etc, (actually nothing to do with supersuit?), ‘props’, but the items that are for the actual supersuit; do they add any functionality to the basic $20 supersuit, or are they simple presets (which can obviously be usefull if you don’t want to adjust all ther settings yourself!), and I assume that the addons do actually give you additional textures, is that the case?

I assume the pro bundle and suite may be great for some one starting out who doesn’t already have a lot of the older items that are in it, but I would like to know that if I buy (once the store has settled down!) the basic supersuit, do I get all the functionality shown in the demo video?

Some have props, eg headgear, etc, and all have extra shaders, although i’m not sure if the shaders are limited to the presets or usable for anything - because mine hasn’t turned up in my downloads yet.

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Posted: 26 May 2012 08:19 AM   [ Ignore ]   [ # 118 ]
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Legionair - 25 May 2012 01:56 PM
Zethara - 25 May 2012 11:14 AM

Wow.. there are some great renders in here already!  I’m pretty bummed though… Supposedly the super suit was going to be added to my account… according to my email back when I chose it for my March Madness bonus… And it’s not there at all. I did email support, but it seems to me that people who opted for the bonus and bought everything in the category in March should not have to wait.  I am a pretty calm person, but I’m disappointed right now. I get that the store is a mess… and the forums are a mess.. and that we’re supposed to be oh so patient, but *sniff cry* I hope they resolve the pricing issues for everyone… and get this product into the accounts of those of us who did choose it in good faith back when….

Don’t feel too bad. I picked the Grab Bag and got a box of rancid mayo and a broken statue.


ohh Seriously??? Ouch… That seems very strange…

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Posted: 26 May 2012 08:26 AM   [ Ignore ]   [ # 119 ]
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Timmoth - 26 May 2012 07:35 AM

Some have props, eg headgear, etc, and all have extra shaders, although i’m not sure if the shaders are limited to the presets or usable for anything - because mine hasn’t turned up in my downloads yet.

The various packs include shader presets, which can be used on everything.

Another little supersuit render…


edit for image size…:red:

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Posted: 26 May 2012 08:29 AM   [ Ignore ]   [ # 120 ]
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The shaders can also be used on other items too.

Plus, if you have any other shaders, such as the Fabricator you can use them as well.grin

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